My husband and I were in Boston the last weekend in March for a friend's wedding and stayed at the Langham (where the wedding was held). The hotel itself is lovely and in a good location for wandering Boston. Our first little snafu was at check in. They did not have us down for a king room, but a double (I'd booked back in October and requested the king room as it was also my birthday weekend and an opportunity to have some time together without the kids.) The woman checking us in gave us "I'll see what I can do" and when she "found" a room it was like she was doing us a favor. Which fine, no big deal.
The room was well appointed, good sized, and had comfortable beds. We were staring straight into an office building, but that's not unexpected in a large city. The bathroom was large enough both my husband and I could get ready at the same time, good water pressure in the shower and nice products for use. My husband worked a little while in town and the wifi connection was adequate, though not great.
Friday afternoon we hit the freedom trail and had lunch at the Bell In Hand Tavern. I will say the concierge was very helpful with directions and recommendations, probably the nicest person we encountered at the Langham. After freshening up we hit the Hillstone for dinnner, which was incredible. We came back to the hotel and decided to check out their bar, Bond. Bond is very trendy and I'm sure a draw for the more elite 20 something crowd in Boston. Tables were along the walls and group seating was in the center of the room with the bar at the far end. The four of us took the only couch/chair grouping with out a reserved sign and ordered a drink (which ranged from $9 for beer and $15 for mixed drinks). At first our server seem nice and attentive, but we never got another drink, she never came back over and we had to hunt her down for the check--it was not busy. In addition, the manager came over to our table and asked how long we planned to stay because she'd promised the area where we were sitting to a different party. Oh OK, we'll just move to one of the tables along the wall. No, that's dining only. So you're basically telling us to stand or get out? (all the other tables were reserved) I was seriously floored. I would never have set foot in there again if the majority of the wedding party hadn't chosen to spend time in there later that evening.
Saturday morning four of us had breakfast in the hotel cafe, Le Fleur. It was a choice between menu or buffet. All of our party chose the buffet, so all the waitstaff was responsible for was drinks and clearing dishes. The food was decent, not anything special, but they did have a nice selection of fruits, meats, cheeses and dishes to choose from. Unfortunately, the server neglected to come clear plates at all, we ended up having to stack them on a little alcove next to our table and we also had to flag someone down to get a top off of coffee or water. This is just not what I expected from such a nice hotel.
The wedding itself was lovely and appeared to go smoothly. There was also a nice little sendoff brunch the next morning in a private room.
Perhaps we just had an unlucky weekend when it came to staff, but it left enough of a bad taste in my mouth that I wouldn't stay here again.
- Official Description (provided by the hotel):
- Housed in a famous architectural landmark, The Langham, Boston offers a unique blend of history, charm and urban sophistication. The hotel is in Boston's financial district and within a 5 min walk to Faneuil Hall Marketplace. It is also steps away from the Boston Harbor, the North End, Boston's finest shopping district, major colleges and universities, theaters, and the Freedom Trail to name a few. The Langham, Boston is ideally located for both business and pleasure and offers three delectable dining options,The Reserve, boasts a polished aesthetic that reflects the elegance for which The Langham, Boston is known. Sip, savor and socialize, in the refined lounge serving inspiring cocktails and Afternoon Tea with Wedgwood daily. Bond is a premiere destination for cosmopolitan dining, cocktails and entertainment. Cafe Fleuri offers contemporary New England cuisine for full breakfast and Lunch (mon-fri)and our decadent Saturday Chocolate Bar and renowned Sunday Brunch. All guests at The Langham, Boston enjoy our signature Langham Turn Down service, plush robes and slippers, and full complimentary use of the fitness center and indoor heated pool and jacuzzi in our charming and intimate pool pavilion. ... more less
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- Also Known As:
- The Langham, Boston Hotel Boston
- Langham Hotel Boston