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“One of our favorite places to stay”

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The Bostonian Boston
Ranked #24 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Reviewed 10 July 2014

My husband and I were here over this past 4th of July weekend and had another pleasant stay at the Millennium.

Things We Like About It:
1. Rooms - Clean, Modern, well heated & cooled, wonderful bathrooms (I LOVE their showers)

2. It's QUITE - I have never had a bad nights sleep here, with the windows shut the city noise disappears. Also, I have never had a problem hearing neighbors or people outside the room. A good night's sleep is important to me and I always get one here.

3. The location! Ok, this should have been my number one because I love where this hotel is. We love staying in the Faneuil Hall area, and this hotel is directly in the heart of the action. Quincy market is right across the street with all it's shops, restaurants and bars. On Saturday mornings there is a farmer's market on the sidewalk right outside the hotel, very charming. It is a 30 second walk from a Hubway station which is our go to method for getting around the city.

4. The staff - We have always been well taken care of. This last time we were there I accidentally forgot our sunblock in the glove box after we valeted the car, and one of the valets ran back to our car for it, I felt so bad but he was so nice about the whole thing. Also we showed up around 10:00am, they found a room for us and we were able to check in early. That was very convenient.

5. The restaurant - It's fantastic. The service is excellent and it is a great spot to people watch. Not to mention we were both extremely satisfied with out meals. Breakfast is pricey, but they do run some great dinner specials.

The things we don't like:

There isn't anything really. I've seen some people complain about the size of the rooms or the lack of a view. If you want a view just step outside! If you think the room is small, try staying in New York City! This is not a new building, it is a renovated historical building, so some details of the building are going to reflect that. But I think that's part of it's charm! The only people that would be unhappy here are people with a bad attitude.

Room Tip: Rooms in the 800 series take a separate elevator from the rest of the hotel once you reach the 7th f...
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank BodhisMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertRivers, General Manager at The Bostonian Boston, responded to this reviewResponded 15 July 2014

Dear Senior Contributor,

We love you!

Thank you for your comments related to your recent stay and your years' of loyal return. Our team truly cares about every guest and strive to touch each in some special way. Their efforts are genuine and we are fortunate to have so many associates realizing 25 and 30 years + of continuing service.

We appreciate your comment related to the historic charm of the Bostonian and we agree that this seperates the experience from a modern day large brand box hotel. Nearly every room has a view of an historic landmark including Faneuil Hall, Quincy Market, Old North Church, Hanover Street, Rose Kennedy Gardens, quaint cobblestone alleyways of the Blackstone Block, and so many more.

We look forward to your return and again, thank you,

Robert Rivers
General Manager
robert.rivers@mill-usa.com

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741 - 747 of 1,630 reviews

Reviewed 10 July 2014

spent the night here before leaving for Italy. great location, close to harbor and all the action in Boston. the staff couldn't have been more pleasant and accommodating. room was nice and very clean. would definitely stay here again when in Boston

  • Stayed: May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank everlind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Easy to find and get to, we used the valet parking ($47/night) and attendants were very pleasant. Check in was seamless, Room 614 was fantastic, very large, 2 double beds, comfortable bedding, very pleased.

Location was excellent to the North End. Faneuil Hall is across the street with TONS of shops and places to eat. You won't be disappointed.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank DoyleMom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

This hotel is located in a good location if on business or in town for a few days. The rooms are small but clean. There are many restaurants, shop and bars in the area. For a summer visit, there are plenty of outside areas nearby to spend time or take in a meal.

Room Tip: Try to get a room that does look out the back of the hotel.
  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Karl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

The room I was assigned had to be the worst room on the property. I'm a frequent business traveler and have stayed in hundreds of hotels. Room 239 was the worst! It was dark and did not have a full view. When looking out the window, I got a full view from “the bottom up”, of the buildings machinery. This room should be called the Laverne & Shirley room, as the characters from this 70's sitcom lived in a basement. Because of it dark and depressing aura, I now know where to if I want to commit suicide. Please note that this room has a share wall with the health club. The vibration from the health club room closing is something to look forward to! The hotel should warn any guest assigned this room, of the obstructed view. If there was any positive to the room..at least it was clean.

Room Tip: Make sure you do not get room 239
  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Rhon1014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertRivers, General Manager at The Bostonian Boston, responded to this reviewResponded 11 July 2014

Dear Guest,

We understand your disappointment and recognize your comments related to your assigned accommodation, my apologies.

It is inevitable that all hotels have their favored accommodations, and yes, we each have a room that is limited or no view. Our team attempts at assigning an accommodation with the time of arrival and length of stay in mind, and simply we did not coordinate this effort on your behalf.

I hope that with a future trip to Boston that I might have the opportunity to upgrade your accommodations as to what I believe is our favored view.

Sincerely,

Robert Rivers
General Manager
robert.rivers@mill-usa.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Great find. I used to live in Boston and walked by this hotel many times. It did not look anything special from the outside.

I stayed there for the first time last week on a trip to Boston. It was fantastic! The rooms are large. Huge tub spa style, was a plus for me. Also, the room had a small vanity /dressing room area that I really liked.

In the lobby, they have a living room/ waiting area with an amazing selection of art books.

Great hotel. I highly recommend it.

A couple of suggestions to make the hotel even more unique:
1) Lower the air conditioning in the lobby. It was polar cold.
2) Have free internet.
3) Nicer toiletries in the room. Aveda? You have the salon next door.

Overall, very appealing hotel.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Aconcagua2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

First of all, we want everyone to know how much we both dislike people that use the internet to trash businesses over small insignificant errors. We used Tripadvisor and the Millennium website to book our stay. When we booked our trip we read through Tripadvisor that check in was not until 3:00pm. So following that direction, we busied ourselves around town till then. When we arrived, there were two other couples ahead of us, but we waited our turn. Check-in was flawless and very personable. We were celebrating our 20th anniversary and let the front desk know that it was a special occasion for us. We had requested a room overlooking Faneuil Hall and paid for it. We followed the posted signs and had no problem finding our room. Our room was 741 which is a corner room and we were very pleasantly surprised when we walked in. Our room was extremely beautiful. We had a beautiful balcony and large bank of windows looking at Faneuil Hall and Quincy market as well a view of the waterfront. The front wall was a bank of windows with a spectacular view of the financial district and downtown. Our trip was July 3rd through the 5th 2014 right in the middle of Hurricane Arthur. July 3rd was a spectacular sunny and humid day. When we checked in, the room felt warm to our liking, so we called down and asked for them to show us how to change the temp in our room. The front desk immediately sent up two of their engineers to check on our issue. Knowing a bit about engineering I was fairly sure that the reason the room was warm was the solar load from the sun through our beautiful view. In nice hotels, you don't have the whirring noise from a single AC unit waking you up in the middle of the night, but you lose a bit of control on the temperature in your room because it is controlled centrally through a rooftop unit. It is a "Very Delicate" job to balance the cooling from a rooftop unit and the solar load from the Sun. Our room was not at all warm, just not as cold as we would have liked it. The point is, that the Millennium took action right away to try and correct our issue. Bravo Millennium! We spent the afternoon strolling through Quincy market and watching the street performers. When we got back to the room, we sat and looked out our patio door. Seven floors below was the “spirit” of Boston. Visitors on tours with a variety of different Boston offerings. Tours of Faneuil Hall, Tours of the Freedom Trail, Tours of Boston Harbor, and Whale watchers and so on. It was amazing to see so many things going on. We both felt privileged to be part of it. For dinner on the 3rd we thought we would try something light through their room service menu.We enjoyed two orders of shrimp cocktail, a bowl of my favorite type of soup, Clam Chowda, and we split a Caesar salad. Let us tell you that throughout our stay, we could have eaten anywhere, McCormick & Schmick and Durgan Park are right there or our intention was to enjoy a meal at Morton's steakhouse but we really loved the flavors the chef at North 26 right there at the hotel was giving us. He is a very good chef in our opinion. The items placed on our tables to accent the flavors of the food that we ordered was very delicate. Our mouths were in heaven and he kept our business all weekend. Again, Bravo Millennium! Shortly after dinner there was a knock on the door and it was someone from room service delivering a gift from the front desk which was bottle of sparkling wine and several delicious treats like fresh berries to small sampling of different desserts. Honoring our 20 year anniversary. Bravo again! We watched the Boston Pops and the fireworks while sipping wine and eating our sweet treats. Then came about a 20 minute storm that blew in and was spectacular to watch from the safety of our room. The first night sleep was very comfortable on our plush king sized bed but rather noisy being right downtown and all. We live in Western Mass when we turn off our lights at home you could hear a pin drop. The double pain windows kept things really quiet but we are sure that Boston as the most active ambulance and rescue squad. Lots of sirens during the night but still slept very well.
The morning of the 4th we woke to a very pretty sunset despite the approaching storm. We woke early and decided to walk over to the South Station area for breakfast. Being July 4th and having all of the festivities happen on the 3rd we found really most everything closed. Which was disappointing but understandable. The good part is that we were able to get our daily goal of 10,000 steps done and out of the way and very nice morning walk with my wife. We returned to the hotel and ate breakfast at North 26. An excellent Eggs Benedict with some very good home fries made of sautéed Vidalia onion and red potatoes, Juice and a very nice French roast coffee. I also sampled a Bloody Mary. All of it was outstanding. Again I cannot stress the mix of flavors provided by their chef. Outstanding! Bravo Millennium! The afternoon was quiet as we watched hurricane Arthur come in and drench everyone and the area. We watched a movie in our room until dinner which we chose to have in our room. We both ate North 26s burger, Caesar salad, and fries and a nice bottle of a sparkling rose. We loved it all. Our romantic weekend was so amazing in such a great atmosphere that we cannot explain how wonderful things were. We created the opportunity, despite a pending storm, despite the rain, despite not having our room as cold as we wanted, despite the noise from the rescue vehicles, despite some worn spots on the carpet, despite the expense for the room, despite the cost of our dinners, despite the negative energy given by several other complaining guests demanding that they be “Serviced because they were owed that”. The Millennium Bostonian never fell short. Not once! We stay in hotels 50 plus nights a year. We will be back!
Expectation is really a double edged sword! If you are not OK with the amount that you are spending for your accommodations then perhaps you should stay at a hotel where breakfast is included and if you want the complete control of the temperature in your room then stay at one of the chains. Hotels remodel after so many years. Sometimes your room might need the carpet redone. If you are instead looking for the "opportunity' to create a special and out of the ordinary experience with your family or that special person in your life then stay here. As always, it's all up to how you handle the ever changing things that develop in our lives. As a very experienced traveler I know that things happen. The hotel industry is a very challenging one in trying to please everyone, all of the time. We hope that anyone that reads our review will seek the opportunity instead of blaming the very staff that is trying to please you. Lastly, we have lived on both coasts as well as points in between, what is with that “East Coast attitude” thing? Come learn some history, go and visit the “Monument to our Forefathers” in Plymouth? Then come talk with me about attitude.

Room Tip: Open your eyes and experience all of the things around you and relax!!
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bostonian Boston

Address: 26 North Street, Faneuil Hall Marketplace, Boston, MA 02109-1503 (Formerly Millennium Bostonian Hotel)
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Green Hotel in Boston
#17 Luxury Hotel in Boston
#24 Romantic Hotel in Boston
#38 Business Hotel in Boston
#39 Family Hotel in Boston
Price Range: £160 - £468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bostonian Boston 4*
Number of rooms: 204
Official Description (provided by the hotel):
The Bostonian's chief asset is its prime location adjacent to Faneuil Hall. ... more   less 
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Also Known As:
Hotel Millennium Bostonian
Millennium Bostonian Boston
Boston Millennium Hotel
Millenium Bostonian

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