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“Nice quiet hotel”

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Battery Wharf Hotel, Boston Waterfront
Ranked #32 of 84 Hotels in Boston
GreenLeadersBronze level
Reviewed 27 November 2011

We had a nice ocean view king room which was spacious and well appointed. Its location for visiting the North End or the TD sports arena is ideal. Entertainment (e.g., bar) is not part of the scenery of this hotel. Service for getting taxi or parking (expensive) could be slow. Had only once breakfast in the restaurant which was not special and somewhat pricey. Room service could be a bit more generous with providing toiletries, etc. We missed our nightly chocolate fix. Overall, a nice quiet hotel to stay.

  • Stayed: November 2011, travelled with family
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Thank zeestraat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jana_Baseel, Marketing Coordinator at Battery Wharf Hotel, Boston Waterfront, responded to this reviewResponded 30 November 2011

Thank you for sharing your feedback. We are glad to hear you enjoyed your stay, however, candid comments, such as yours, are valuable. We will be sure to share this feedback with our operations team and hope to welcome you back again for a future visit. Thank you, again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,269 - 1,275 of 1,597 reviews

Reviewed 17 November 2011

Be careful of booking thru a 3rd party as your room preferences/beds etc fall to the bottom of the totem poll. Rooms were very nice and well appointed. Restaurant was very good for breakfast although ridiculously overpriced. Service varied from good to excellent. If you don't want to hear the Coasties in the morning, ask to not to be on that side of the water. Great location in the North End and an easy walk anywhere.

  • Stayed: November 2011, travelled on business
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1  Thank Captain D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

Fairmont Boston, Battery Wharf was very nice, great customer service & nice clean room. For a special occasion I had reserved an Ocean view King. This was a birthday and with a full moon I was willing to pay premium for the view. Upon arrival I was told you've been upgraded to a "junior sweet". Very nice room etc. Does it have an ocean view? NO. Matter of fact, it is the corner room at the entrance to the area with a busy 5 corner intersection. Breakfast was noteworthy in that when I ordered the "New England" breakfast on the menu the person taking the order had no idea what I was talking about. When the breakfast arrived it was incomplete & I had to make another call to get the rest of the breakfast. Pancakes were as heavy as you hear in horror stories. No light & fluffy in the description here. Very large, portions were huge, just VERY heavy. Sausage was delicious. Bathroom linens were beautiful. Should have a towel rack heater though. We were leaving when everyone else was I guess, and when I called for my car I was told there would be a 15 minute wait. More like half an hour until a driver came & asked what we drive...... I would try another place next time.

Room Tip: get what you reserve.
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  • Stayed: November 2011, travelled as a couple
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Thank embassyworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2011

Perfect location on the waterfront with great views of Boston harbor. In the North End with some of the best restaurants. The history of Boston is at your front door.
The rooms have everything you could ask for and the staff is friendly and eager to help.

  • Stayed: November 2011
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Thank acesiif15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2011

I stayed at the Fairmont on Battery Wharf for a significant event. The hotel was quite aware of this and understood certain basic expectations needed to be met throughout the weekend. Not only were the staff not helpful in preparing these basic services, they also fell short in providing general services that they offer to a typical visitor. As well, the staff had an extremely bad attitude toward me and my company. For instance, when asked for an additional suitcase rack, it took an hour of sitting in my room and waiting only to be met with a rack handed to me while the attendant was busy playing on his smartphone. Additionally, the hotel was very gracious to offer help calling for the water taxi, and cabs on numerous occasions only for us to be waiting in the lobby for over an hour each time. I ended up walking away from the hotel a few blocks to hail my own cab and was extremely late for meetings. If you can't get the taxi's in a normal amount of time, don't offer. I did not come to boston to waste hour upon hours waiting for help from the staff. When I tried to offer slight professional criticism, in the kindest way possible, I was met with a smug response and short answers only to feel like I was wasting their time. The only thing that they were good at was checking someone out as if they couldn't wait to get rid of their guests. I strongly discourage staying here unless you want to hang out in the hotel with no service during your entire trip.

Room Tip: Don't come here
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  • Stayed: November 2011, travelled with family
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3  Thank kramer2nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2011

With Boston all lodgings are more expensive than alot of cities. Combine that with parking cost and things add up. This is a super location for walking in Boston. Minutes from the TD Garden for a Bruins game and just a short walk to the North End or Quincy Market.

Take some time roam around and enjoy the area. Become a Free Fairmont Presidents Club member for at least the free internet. It will save you 12 bucks a day plus you are eligble for other offers.

Staff is friendy and the Valet bring the vehicles up quickly. Nice place.

Room Tip: View of the Harbour is nice if you can get one. Just keep in mind the hotel is only the first two fl...
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  • Stayed: May 2011, travelled as a couple
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Thank Spuddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

One night stay on business, very friendly staff and large modern rooms. Pricey, but not more so than other more midline hotels in Boston.

Many places to eat nearby, and some great views. Take the water taxi from Logan for a very unusual arrival experience.

  • Stayed: October 2011, travelled on business
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Thank jondf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Battery Wharf Hotel, Boston Waterfront

Address: 3 Battery Wharf, Boston, MA 02109-1098 (Formerly Fairmont Battery Wharf)
Phone Number:
Region: United States > Massachusetts > Boston > North End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Boston
#12 Business Hotel in Boston
#20 Romantic Hotel in Boston
#24 Luxury Hotel in Boston
#26 Family Hotel in Boston
#30 Green Hotel in Boston
Price Range: £176 - £466 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Battery Wharf Hotel, Boston Waterfront 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
The centerpiece of Boston's Battery Wharf renaissance, The Battery Wharf Hotel, Boston Waterfront merges the North End's trademark charm with a contemporary appreciation for history and sense of place. Featuring 150 stylishly designed guest rooms and suites with extraordinary waterfront views, this luxurious boutique hotel on the pedestrian-friendly HarborWalk boasts two bars and restaurants, 6,000 square feet of meeting space, an award-winning Spa and Fitness Center and easy access to Boston's bustling Financial District, Freedom Trail, Faneuil Hall Marketplace and TD Garden, New England's premier sports and entertainment arena. ... more   less 
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Also Known As:
Fairmont Battery Wharf Hotel Boston
Fairmont Hotel Battery Wharf
Fairmont Hotel Boston

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