We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Battery Wharf Hotel, Boston Waterfront
Ranked #32 of 86 Hotels in Boston
GreenLeadersBronze level
Reviewed 27 November 2013

I am a frequent business traveler so I really appreciate it when a hotel's entire staff are well trained to accommodate business travelers with great service and professionalism. I can't say enough about the entire team at this hotel...every "touch-point" was exceptional from the moment I checked in, to bags delivered, room service, recommendations to the ease of checking out with a lot of luggage. The staff was friendly, responsive, knowledgeable about the hotel and surrounding options, offered great service, and the restaurant had healthy food choices, and something I rarely can say is the best night sleep (I love their beds!). I was on a 10 day business trip in 5 cities and this hotel was the highlight of the trip. I give big kudos to the team and their management for making me feel so welcomed and they deserve my loyalty.

Room Tip: All rooms are great but if you can a view of the water it is a nice addition.
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Leslie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,636)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,010 - 1,016 of 1,636 reviews

Reviewed 26 November 2013

Wife and I stayed at the Fairmont Battery Wharf in Boston 3 nights November 22nd-25. We booked a golden room which i recommend as breakfast, appetizer, desser as well as Wi-fi was included. Room was spacious, clean and king size bed very confortable. Hotel is located right on the water in North end. It is close to everything. We did the freedom trail from the hotel and provided us with I-Pods (free) so we were able to have a descriptive of the sights. But what really stands out is the service. we've been to a lot of places. But this time The service level and attention to details was absolutely amasing from everyone at the Fairmont! Everyone goes out of their way to ensure a wonderfull experience. Thanks everyone. Jean-François

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jftf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Area Manager, Internet Marketing at Battery Wharf Hotel, Boston Waterfront, responded to this reviewResponded 13 December 2013

Hello Jean-François, and thank you for sharing your feedback with us! I'm so pleased to hear that you enjoyed your stay on Fairmont Gold, from the additional benefits included (breakfast, WIFI) to the personalized and attentive service. I look forward to sharing your praise with our Gold team. Thank you, again, for your post and we hope we'll get to welcome you back to Boston soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

This hotel is in a great location, on the wharf, near little italy and near the historical parts of Boston, having said that the hotel is a good hotel we just had some minor hiccups but all in all I would recommend this hotel taking all things into account including the price, it was clean the staff helpful the room service could do with a bit of a tweak eg replacing laundry bags and forms, slippers, mouthwash

Room Tip: Get a view
See more room tips
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vitmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Area Manager, Internet Marketing at Battery Wharf Hotel, Boston Waterfront, responded to this reviewResponded 13 December 2013

Hello and thank you for sharing your experience with us here on TripAdvisor. While I'm pleased to hear that you enjoyed your stay overall, I'm sorry that you were not completely satisfied with Housekeeping. I've shared your post with our Director of Rooms as I think your comments could represent a valuable training opportunity for our colleagues. Thank you, again, and we hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

When we pulled up at the hotel we knew we were in for a good experience. The staff were very helpful, providing plenty of information on things to see and places to eat. Our room was simply stunning with a great view across the harbour towards Bunker Hill. The bed was extremely comfortable and very large, the bathroom immense. The location of the hotel is within walking distance of downtown Boston and the Freedom Trail, and only minutes from some great eating places in Little Italy. The bar at the hotel whilst a little pricey was very good

Room Tip: There are three buildings for this hotel, we were in building 1
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JuSlaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

we arrived early. everyone was very attentive and friendly. We left our luggage and went to eat because our room was not ready. we were told we had a great room with a view. When we came back they said a room was available and they had upgraded us. they walked us to a different building across the way. no doorman and friendly staff. There was also no view. when asked they said we would have breakfast. this was no upgrade it was a down grade. the breakfast was no better than I have gotten at a holiday inn.
The hotel was nice and it was close to the North end.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank janetw08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Area Manager, Internet Marketing at Battery Wharf Hotel, Boston Waterfront, responded to this reviewResponded 27 November 2013

Hello Janet, and thank you for your post. While I’m thrilled that you found our Front Desk team attentive and friendly, I’m surprised to hear that you were not pleased with your upgrade to Fairmont Gold. Fairmont Gold is an exclusive, concierge-level offering where service should exceed your expectations – I’m disappointed that we may have fallen short. As for the breakfast offering, which is complimentary only for guests of Fairmont Gold, I have shared your feedback with our Fairmont Gold Manager in the event that this could be improved. Thank you, again, for your post.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

From check in to check out, could not have asked for a better exprience. Elegant. Comfortable. Perfect stay. The beds are very comfortable. Attention to detail is obvious from toiletries, to towels, to pillows. The waterfront location is beautiful and peaceful. Good restuarants nearby. Will likely stay here again.

  • Stayed: April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mygsds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013 via mobile

This hotel is one of the best fairmonts I've stayed in. You can get a water taxi from the airport to the hotel and it only takes 7 mins.
The hotel is in a great location it's in a quiet area along the water front and only a ten min stroll into the centre.
The rooms are modern and a great size and very clean!
The only thing I was missing was they don't have the usual fairmont breakfast buffet but the breakfast was great regardless!
I would def stay here again!!

Stayed: November 2013, travelled as a couple
Thank Janenormanjnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Dorchester / Roxbury / Mattapan
Courtyard Boston-South Boston
Downtown
InterContinental Boston
Downtown
The Langham, Boston
The Langham, Boston
#17 of 86 in Boston
2,451 reviews
Show Prices
Show Prices
Show Prices
Kimpton Onyx Hotel
#29 of 86 in Boston
1,486 reviews
Downtown
Boston Harbor Hotel
Boston Harbor Hotel
#2 of 86 in Boston
1,994 reviews
The Boxer Boston
#21 of 86 in Boston
1,125 reviews
Show Prices
Show Prices
Show Prices

Been to Battery Wharf Hotel, Boston Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Battery Wharf Hotel, Boston Waterfront

Address: 3 Battery Wharf, Boston, MA 02109-1098 (Formerly Fairmont Battery Wharf)
Phone Number:
Region: United States > Massachusetts > Boston > North End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Boston
#12 Business Hotel in Boston
#20 Romantic Hotel in Boston
#23 Luxury Hotel in Boston
#23 Family Hotel in Boston
#30 Green Hotel in Boston
Price Range: £148 - £571 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Battery Wharf Hotel, Boston Waterfront 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
The centerpiece of Boston's Battery Wharf renaissance, The Battery Wharf Hotel, Boston Waterfront merges the North End's trademark charm with a contemporary appreciation for history and sense of place. Featuring 150 stylishly designed guest rooms and suites with extraordinary waterfront views, this luxurious boutique hotel on the pedestrian-friendly HarborWalk boasts two bars and restaurants, 6,000 square feet of meeting space, an award-winning Spa and Fitness Center and easy access to Boston's bustling Financial District, Freedom Trail, Faneuil Hall Marketplace and TD Garden, New England's premier sports and entertainment arena. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Ebookers, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Battery Wharf Hotel, Boston Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Battery Wharf Hotel Boston
Fairmont Hotel Battery Wharf
Fairmont Hotel Boston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing