We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Experience”
Review of Copley House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Copley House
Ranked #69 of 83 Hotels in Boston
Salt Lake City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience”
Reviewed 23 April 2013

Second stay at Copley House. Great location and Newton St. location has had a remodel. Our studio was clean and very nice. Blooming trees out the window, nice room with small kitchen and very nice bathroom. Staff were friendly and accommodating. Not fancy, but simple with character. Will be staying there again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barryr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

717 reviews from our community

Traveller rating
    204
    274
    122
    59
    58
See reviews for
168
244
68
106
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 March 2013

Copley house is in a superb location. It's right near a subway station, which is only 2 spots to all the best tourism sites. The room we stayed in had a very homey feel, with all the basic essentials. There was definite room for improvement in decor and kitchen supplies but perfectly adequate.
Our only problem we had occurred at 4am when the above apartment resident decided to take a shower which leaked through our bedroom light fitting and straight onto our bed! We were forced to find a bucket and sleep on the floor. When we told management they were apologetic and offered us a night's refund for our troubles. I would consider staying here again purely for its location alone!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Cloud, Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 March 2013

First the good: the location is excellent, the price is reasonable and the staff were always very nice. The bad: First, the shower door was broken, fell off as I was stepping into the shower. I reported it, the maid said "Oh yes, the manager knows about that," the manager said it would be fixed - but that night I found both doors taken off and propped up in the bathroom. It was fixed the following day. Second: the room was COLD. I kept raising the temp on the thermostat, nothing got better. Only two extra blankets, two of our party ended up sleeping in their coats. The next morning - the staff informed me that they controlled the temperature in the office (unmanned at night), the room thermostat was nonfunctional, but they would increase the temp for us - and they did so. Third: security - our old-fashioned keys opened both the front building door and our room door. I can only think that all the doors are keyed the same as the front door, meaning anyone staying there can access all the rooms. I would not recommend staying here.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank JMC749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BostonUser, General Manager at Copley House, responded to this review, 17 April 2013
I am sorry to hear that the guest's experience was less than perfect at Copley House. We did attempt to address the issues raised as quickly as possible but apologize if this was not done to the guest's satisfaction.

However, I think it is very important to correct one point in the review that is false and misleading: Our guests' keys DO NOT open the doors of all other apartments, only their assigned apartment and the front door. We take our guests' safety very seriously and would never use such an irresponsible and unsafe system.

We work hard to be extremely responsive to our guests and are constantly striving to improve their experience at Copley House.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Boston hotels

Rehovot
Level 5 Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 December 2012

Once upon a time this was a really nice and friendly place that one could rely on for no-frills, basic clean and relatively comfortable accommodation, close to the Hynes convention centre. Its location has not changed. It still has some nice apartments, but now twice in a row I arrived, after an overnight flight, to find myself arguing with a receptionist, who clearly was not the right address for the fact that what we asked for and wwere promised (by phone), was not available or only after a long argument and wait. Twice also we got what was a poorly kept place, one with no functioning toilet, another time, not really with a separate bedroom. Admittedly , the last time, after protesting, we got a partial refund for the night in the place with malfunctioning toilet and were moved to a nicer place, but not the address we were promised. Unfortunately, there, sleeping on the sofa was a challenge, because its mattress was in such poor condition that only in a rather contorted way one could avoid lying on the metal bars. Requests to change the mattress were politely answered that sure, we will do so, but it was never done, something one then discovers at 10 p.m. after a long day at the meeting. At USD 250/night this is not anymore the bargain it was several years ago and one would expect to be able to get what one asks for and a better maintained place.
The difference between this and the more moderately priced among the normal conference hotels is not anymore worth the hassle, unless something changes so as to make sure one gets what one pays for.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank vughtenaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Mill, South Carolina
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 November 2012

We knew this was an apartment-type place, but had no idea how strange this stay would be. When my boss arrived at 10:30pm, there was a note on the door to call for service. Someone came down the sidewalk in sweats and flip-flops and unlocked the door and gave him the key, telling him his room was down in the basement. Someone was already in that room, so my boss looked at the key and went upstairs to find his actual room...four flights up with no elevator. At one AM he was awakened when the room's door burst open and a man was standing there. He turned and left, but my boss didn't get much more sleep that night! Needless to say, he took his luggage with him that morning and I had to call to report the incident and cancel his next night's stay. They were kind enough to not charge him for that night's stay when they FINALLY discovered that another guest had indeed received the same room key as he did. But I would NOT recommend this hotel for a couple reasons...1) no 24 hour attendant/front desk if there are issues, 2) there are actually FOUR properties...we're lucky he was able to stay in the main property instead of getting shipped down the street a few blocks. If you know what you're getting into, I'm sure it's a quaint place to stay, but what a terrible surprise we had at Copley House!

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Malyssa910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 October 2012

Actually it's the fourth time I stay at the Copley House. It has been awesome in the past years, but now that they have renovated the bathrooms and the floor, it became better. I always feel at home, cause I always stay at a studio, so, I have the living-room with a plasma TV, a good sofa and a small kitchen (complete, even the dishsoap I had no need to buy, only the groceries, of course). The bedroom is separated, so, the person who stays in the living-room (that was my case) can watch tv without disturbing the one who sleeps in the bedroom. Copley House is perfect inclusive to a long stay. No luxury, but comfort. No restaurant and breakfast, but a good kitchen and a lot of good places in the region. Is very well located, near Copley Place, Prudential Mall, subway, Public Garden, Boston Common, etc. The only "BUT" is the mattress on the sofa: Please people from Copley: change them fast! Oh almost forgot to tell: people in the office is gentle and kind. I will always recommend Copley House.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2012

Copley house is a series of charming "Brownstones" very convieniently located in a leafy historic area within walking distance of the Metro, restaurants and the large, central shopping mall. It is a quiet street where residents obviously take pride in their homes and gardens yet very close to trendy Royalston and Newbury Sttreets
The obliging,efficient reception staff provided all the necessary maps and information we needed .and when we left some important medications behind,these were couriered to us in Washington the next day.
We felt that we were experiencing the local "colour" and history in staying here

Room Tip: Choose a room on a lower level if you have trouble climbing stairs
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 231FrequentTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Back Bay
The Midtown Hotel
The Midtown Hotel
#65 of 83 in Boston
3,615 reviews
Back Bay
Copley Square Hotel
Copley Square Hotel
#27 of 83 in Boston
1,793 reviews
Back Bay
Courtyard Boston Copley Square
Show Prices
Show Prices
Show Prices
Back Bay
Newbury Guest House
Newbury Guest House
#32 of 83 in Boston
655 reviews
South End
Chandler Inn
Chandler Inn
#70 of 83 in Boston
1,127 reviews
Back Bay
Hilton Boston Back Bay
Show Prices
Show Prices
Show Prices

Been to Copley House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copley House

Property: Copley House
Address: 239 W Newton St, Boston, MA 02116-6412
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#53 Family Hotel in Boston
#56 Business Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Copley House 3*
Number of rooms: 39
Official Description (provided by the hotel):
The Copley House is your home away from home in Boston, MA. We offer affordable lodging in fully furnished apartments at daily and weekly rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Odigeo, Ebookers and Cancelon so you can book your Copley House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Copley House Hotel Boston
Copley Hotel Boston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing