The Hotel Is Well Kept And Very Classical In Design And Upscale. The Rooms Were Extremly Well Appointed Even For Standard King Room And Bathroom While Small Were Nice And The Shampoo's And Assorted Were High Class Although Did Leave Me Feeling Like A Film Was On Me. I feel That Overall It Was Higher Priced But You Get A Great Room Nice View And The 8th Floor Elevator View Was Great.
Housekeeping Staff Speaks English and Knows There Hotel And Were Great @ Keeping Those .Rooms Looking Sharp.Props To That Housekeeping Team/
The Phone Operator/Van Dispatcher Was So Unhelpful And When We Thought It Was The Driver Who Didnt Care It Turned To Be The Dispatcher Who Didnt Know What He Was Doing... The Driver Was Great And Made Great Convo And Was Super Friendly And Drove Great And Was Super Kind And Understanding We Didnt Even Bring Our Bags On Board He Did All The Work Thats How It Should Be.... Thank You Joe!!!!
Now The Staff @ The Front Desk Could Use Some Help. The Night Auditor Was Unfriendly And Did Not Care Nor Show Any Enjoyment In Her Job However Funny Though The Guest In Front Of Us Who Was A Hilton Honors Member Was Treated So Nicely And Warmly And Then We Got A No Hello And No Nothing From Here We Had To Depict The Room Number And It Was Just Cold..
Then The Lady @ The Front Desk Day Shift Was Rude and Loudly Said Your Credit Card Was Declined And Then Allowed Some Lady To Cut In Front Of US In Order To Get Her Bill First Then We Had To Demand Our Bill And She Was Just Rude.
The Final Desk Clerk Was A Guy Who Handled Us Perfectly And No Issues Upon Check Out And He Was Polite And Manner'ed.
The Last Van Driver Drove Like A Bat Out Of Hell And We And Our Luggae Was Tossed Around And He Did Not Wear His Safety Belt Nor Sat In His Seat Properly And I Had To Drag My 50LB Bag On Board While He Did Take It Off For Us I Feared We Be Killed Or Roll Over..
Overall It Was A Great Stay And I Would Stay Agian. I Found That Everything Was Good.
- Official Description (provided by the hotel):
- The Hilton Boston Logan Airport hotel is the only hotel located on airport property with a climate controlled walk-way to terminals, a shuttle bus, and minutes to historic downtown Boston. Featuring spacious, sound-proof rooms with views of the city and Boston Harbor, it’s the perfect spot for a meeting or to start your next adventure. ... more less
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- Also Known As:
- Hilton Boston Logan Airport Hotel Boston
- Hilton Hotel Boston
- Boston Hilton