We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hilton Boston Logan Airport
Nearby Hotels
US$456
US$316
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Boston Marriott Copley Place(Boston)(Great Value!)
US$334
US$275
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Omni Parker House(Boston)(Great Value!)
US$235
US$210
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Lenox Hotel(Boston)
US$383
US$354
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$326
US$242
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$315
US$257
Booking.com
View Deal
  • Restaurant
  • Room Service
US$420
US$314
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$297
US$252
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$277
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$433
US$318
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (3,663)
Filter reviews
3,663 results
Traveller rating
1,275
1,488
589
198
113
Traveller type
Time of year
LanguageAll languages
More languages
1,275
1,488
589
198
113
Show reviews that mention
All reviewslogan airportthe executive loungean early flightsky bridgeterminal cnext morningcovered walkwayrental carshuttle servicefree shuttleroom servicestayed here for one nightblue lineconvenient locationwater taxiparking garagecomfortable room
FilterAll languages
Updating list...
2,718 - 2,723 of 3,663 reviews
Reviewed 14 December 2012

This hotel has the perfect location in order to catch an early AM flight, or arriving into town late at night. After reading many, many reviews of other hotels in close proximity to Logan Airport, and after booking and then cancelling a reservation for a hotel in Revere, (park, sleep, fly) I was very glad to have paid the extra and gone with Hilton.
Planned to leave car in long term parking at Logan, but upon arrival, valet offered to park for only a few dollars more - MUCH less than their published rates - also is a slower time of year for them so that might be why. Food in the restaurant was surprisingly good, pool and fitness was extremely clean and bright, and the service was as expected, very good. Shuttle service to the airport leaves every 15 min and return service is MUCH quicker than the other hotels where you can wait for sometimes 45 min! Yes, it costs more, but for convience and service, it is worth the extra cost, especially for a family with children and lots of luggage.
The only 'complaint' would be about the online booking process and their offer to upgrade you for a small fee (less than the advertised rate) if upgrades are avail. For some reason, I thought this meant to the exec. level, so was disappointed to pay 20.00 more for a view of the harbor only which I would not have bothered to do. Probably printed somewhere and my mistake, but it felt a bit 'slimy' for lack of a better word. Still, we would stay here again, and recommend it to others!

  • Stayed: December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank midwkdiscountseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

Overall this is a good airport hotel, and the staff are very helpful. But it really needs better soundproofing! Whilst I couldn't hear any airport noise, there appeared to be almost no soundproofing between my room and the hallway and the adjacent room's bathroom. Not great when your neighbour arrives late and talks about how they can't get the room open. Even less great when the next night the guy next door decides to vomit! Both the talking and the (eugh!) puking sounded really loud in my room and spoilt what was otherwise a nice stay.

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MikeMaynard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn M, Manager at Hilton Boston Logan Airport, responded to this reviewResponded 14 December 2012

Dear MikeMaynard,

Please accept our sincere apologies for the unpleasant noises audible in your room from neighboring guests. We know how important a good night's rest in a quiet and peaceful room is while traveling and we regret not providing this for you. Please know that our facilities team is looking into additional soundproofing measures we may be able to take to minimize this problem for future guests. In addition I highly encourage you to contact us while in house so we best remedy the situation quickly for all guests involved to better your experience. We hope to have another opportunity to show you the quality accommodations and atmosphere you deserve, should you return to our area in the future.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2012

You just can't beat the location, a few-minute walk from the A terminal at Logan. A shuttle every 15 minutes to the terminals and the metro.
Very nice experience every time I stay there. I can't comment on the value, as I get government rates, but everything else is just perfect. I stayed there last night, and because I got in early, had time to go out on the town for dinner. The concierge group was VERY helpful in sending me to a fantastic and affordable restaurant, and had a thorough knowledge of the area and exactly how to get there. Then, the shuttle driver insisted on taking me within a block of the place, another very nice and personal touch.
Like all Hiltons, the beds are luxurious, the rooms clean and comfortable. And like all Hiltons, my only complaint is the lack of lots and lots of electrical outlets. But it was not unacceptable - just a little lean.

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ooonor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012 via mobile

Location: nothing beats coming off a long flight and walking to the airport.

Note 1: this applies if you come into Trml E (intl) and Trml A - Trmls B and C require a longer walk going through Trml A in both cases...and a walk through the parking garage if you come into Trml C

Note 2: Note to hotel - a few better direction signs from the airport would help...and more importantly from inside the hotel to the airport. Right now one goes through a seedy corridor coming from the airbridge and not the best first impression.

Transportation: again, great. One can either take the free Silver line to S. Station or the free hotel shuttle to the T-station and Blue Line

Rooms, front desk etc: standard but nice Hilton rooms and friendly open front desk. I get free Wifi as a HH member so didn't check the paid rates

Food: this is the weakest point of the hotel. Very few choices and all expensive. The room service is a disaster as many others have also commented. I was leery trying it at their rates $18 for a burger plus 15% svc, plus 3% admin fee, plus $3.5 delivery plus 7% MA state tax - nice ripoff. The experience started at 5pm when the room service is supposed to open - nothing but the silly msg repeating the timing. Called front desk - they could not reach them either. At 5.45pm the jokers at room service decided to open for service - took 30mins and delivered the wrong order. The front desk was nice enough to take the charge off but one remembers the experience.

Summary: if you're coming off a long flight or taking an early one, go for it...and avoid the room service

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2012

I was in Boston for one night and I am so glad I stayed here. The staff was excellent!! Everyone was so professional and it made me feel at home. The rooms were spotless, and all the public areas were immaculate. It is great to see such a big hotel being kept after so well.

I also ate in their restaurant, Connolley's. The food was fantastic and the service was great. All around this hotel certainly deserves a 5-rating. There is no other hotel I would rather stay in Boston than this one!

  • Stayed: November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MCGEETYREE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews