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“Good value for Boston”

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Hilton Boston Logan Airport
Ranked #55 of 83 Hotels in Boston
GreenLeadersBronze level
Rochester, Minnesota
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good value for Boston”
Reviewed 10 August 2014 via mobile

We decided to stay here because of the price and proximity to the airport. I like Hilton Hotels but when we travel as a family, we prefer a room with 2 queen beds vs. 2 doubles and it is rare to find queen beds @ Hilton. The room was clean and we had a partial harbor view, which was nice. We had breakfast at the hotel restaurant which was good. Our waitress was great and took each of our boys back to the buffet and helped them put together a to-go box for later. Talk about customer service, she was wonderful!

Stayed July 2014, travelled with family
Helpful?
Thank Shaddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Akron, Ohio
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 August 2014 via mobile

For quick over-night trips to or through Boston-Logan, the convenience of the Hilton-Logan is about as good as it gets. You've got enough on your plate to worry about; the enclosed skywalk from the terminal to hotel lobby means guaranteed on-time arrival by avoiding the transportation hassle of a taxi, shuttle or train.

Once arrived it is easy to appreciate the architecture of the high, all-glass ceilings and modern decor. Expect first-class service and quick check-in but don't be surprised if there are less expensive options. The Logan-Hilton won't be the lowest cost among the competition but well worth it for the amenities.

For those with Gold or Platinum status be sure to visit the very exclusive Executive Lounge for round the clock snacks, drinks and views which can make the stress of a business trip begin to fade away into the Boston skyline. Including a stationary telescope to take in the views, business center to print flight tickets or meeting handouts and oversized flat panel TV with leather seating to catch the score or latest news--this lounge has it all!

There are two lobby restaurants plus the room service kitchen--none of which will disappoint. The sports bar offers pleasant casual dinning, a relaxing end to a busy day while the open-lobby dinning offers more of an up-scale breakfast--unfortunately of which is not included in the room cost.

Not sure that this is the ideal hotel for family or personal stays; however, it's a hands-down winner for business travel.

Stayed March 2014
Helpful?
1 Thank RK_Elks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayCity
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014

We only stayed one night. The shower was dirty, it had long hair on walls in shower. The walls needed fixing, it needed some TLC. I almost forgot the bed, it was very uncomfortable. I woke up in the middle of the night with a back ache.The restaurant wasn't worth the money either. My food was cold and had no taste. The only good thing about this hotel was the convenience to the airport.

Room Tip: Choose a different hotel.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Vicki2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn M, Director of Front Office Operations at Hilton Boston Logan Airport, responded to this review, 13 August 2014
Dear Vicki2828,

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for having missed many key elements for a great stay. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction. I encourage you to contact me directly if you have any more comments or specifics that you would like to share with me as we always seek to improve.

Thank you,
Kathryn
Kathryn.Menio@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Michigan
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 August 2014

We opted to stay at the Hilton Boston Logan Airport the night prior to an early morning flight rather than risk a backup on Route 6 driving off-Cape. It turned out to be a great decision and made for a stress-free travel day even with two little children in tow. The hotel was clean, well-decorated and quiet and the staff members we interacted with during our brief stay were helpful. The only negative we experienced was the restaurant food. Sub-par is putting it kindly: the salmon on the caesar salad was cold, gelatinous and tasteless and a burger ordered medium-well turned out to be cold and red inside. If you have time to leave the hotel and experience some of the wonderful dining options in Boston I would recommend doing so. We utilized the Hilton's airport shuttle since we were flying out of Terminal C and it was quick and convenient. I would recommend this hotel for its cleanliness and convenience if you are traveling via Logan.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KCC22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amherst, NH
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 August 2014

Simple review. It was a nice Airport hotel. Services are what one would expect of an airport hotel. the best thing about this location is the sound proofing of the rooms. Could not hear anything from the outside.

Nice enclosed walkway to terminal A and E.

Another thing to note is the Boston 9/11 Memorial. Its right across the street. took a nice walk over there was was moved by the experience.

Room Tip: All rooms face the "airport". Don't spend more for the airport view.
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank NHVT504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 August 2014

Although i went for a meeting, this place was so convenient and a 5 min walk from the airport. No issues at all. Great service. Conference rooms were fantastic. The restaurant was good too.
I really slept well and was all set for my meetings.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ali Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boone, North Carolina
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 August 2014

A terrific place to relax and unwind before a flight out of Logan. Despite being next to an airport, the room was perfectly quiet. It was well furnished and the beds and linens were of top quality.
The exercise rooms were a joy, with numerous cardio machines with their own televisions, and a full range of new high quality Nautilus equipment, plus a free weight room. The indoor pool was large and immaculately clean, as was the whirlpool. No objectionable chlorine odor that you often find in indoor pools. Even the locker room and showers were first class.

We were assigned a room on the executive level, probably because we were Hilton Honor members, even though our rates were reasonable. The executive level provided complimentary hors d'oeuvres and continental breakfast. All the food was extremely well prepared and beautifully presented. After a difficult trip, it was a pleasure to relax in such comfortable surroundings.

The hotel has a direct walkway to terminals E and F of the airport, and also provided a shuttle every 15 minutes to other terminals. The shuttle also picked us up at the Hertz drop off, which was very convenient. All the drivers were polite and helpful.

All the staff were very helpful, including the maids, front desk, gift shop and executive lounge.

Room Tip: Ask for the Executive Level, floors 9 and 10. Free hors d'oeuvres, beverages, and a very good c...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Booneboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Boston Logan Airport

Property: Hilton Boston Logan Airport
Address: One Hotel Drive, Logan International Airport, Boston, MA 02128-5500
Phone Number:
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Green Hotel in Boston
#40 Luxury Hotel in Boston
#41 Business Hotel in Boston
#42 Family Hotel in Boston
#51 Romantic Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Boston Logan Airport 4*
Number of rooms: 599
Official Description (provided by the hotel):
The Hilton Boston Logan Airport hotel is the only hotel located on airport property with a climate controlled walk-way to terminals, a shuttle bus, and minutes to historic downtown Boston. Featuring spacious, sound-proof rooms with views of the city and Boston Harbor, it’s the perfect spot for a meeting or to start your next adventure. ... more   less 
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Also Known As:
Hilton Boston Logan Airport Hotel Boston
Hilton Hotel Boston
Boston Hilton

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