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“Convenient airport hotel”

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Hilton Boston Logan Airport
Ranked #56 of 84 Hotels in Boston
GreenLeadersBronze level
Reviewed 13 August 2014

This is an OK airport hotel, especially if you are arriving/departing from terminal A or E (both connected to the hotel by a walking bridge). It is however not an optimal option if you are visiting the town, though on the overall acceptable when, like for us, it is difficult to find a reasonable accommodation downtown. Using the shuttle and the subway makes it easy to get to the town, especially from the airport to downtown. The way back was a bit more cumbersome, with shuttles being a bit unpredictable.
One day our room was not serviced and toiletries were never properly refilled. I guess it is an attempt to get some tips, but a bad practice that a hotel of this category should not tolerate.
All in all, I would probably use this again as airport hotel, but not when visiting the city.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank italy_norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,741 - 1,747 of 3,402 reviews

Reviewed 12 August 2014

My husband and I have stayed here several times when traveling in and out of Boston. We find the rooms to be very nice, spacious, very clean, beds comfortable, and overall very quiet for an airport hotel. We enjoy Connolly's Pub on the first floor for drinks and light supper. Nick (at hotel entrance) and John (bell cap) have been super-helpful to us on several occasions. Our only complaint is that some of the hotel shuttle drivers have been less than reliable. Otherwise, we will continue to stay at the Logan Hilton in the future.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank kauaigirl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

When trying to fly home from Boston, our flight got cancelled so we ended up staying at the Hilton Boston Logan before we could fly out the following day. It's a pretty hotel and it's really convenient with a walkway right to the airport. (I think there could be some more/better signage promoting this walkway back and forth from the airport though as we had to ask for directions multiple times!) We dealt with 2 different people at the hotel who seemed annoyed that we were there and staying on the airline's tab. We had dinner and breakfast at the hotel which was fine, but quite expensive - I suppose typical for a hotel airport. The room was clean and the bed was comfortable so overall I would say the stay was just fine...nothing special, nothing to complain about.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Dayna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Stayed here for a night before we had to fly out early. About a $20 cab ride from Freedom Trail to this hotel, everything was very good and I am very particular about hotels. Clean, modern, great service, nice amenities, etc. not cheap for sure, so as long as you can manage that, I would recommend staying here.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank mike m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Great location next to the main airport at Logan,15 minutes walk max to Terminal E
Views towards the city
Rooms as to be expected for a Hilton
Food on site all day but slightly expensive
Executive rooms probably worth the extra cost if you want decent views of the airport
Staff helpful easy to check in/out

Stayed: August 2014, travelled with friends
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We decided to stay here because of the price and proximity to the airport. I like Hilton Hotels but when we travel as a family, we prefer a room with 2 queen beds vs. 2 doubles and it is rare to find queen beds @ Hilton. The room was clean and we had a partial harbor view, which was nice. We had breakfast at the hotel restaurant which was good. Our waitress was great and took each of our boys back to the buffet and helped them put together a to-go box for later. Talk about customer service, she was wonderful!

Stayed: July 2014, travelled with family
Thank Shaddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

For quick over-night trips to or through Boston-Logan, the convenience of the Hilton-Logan is about as good as it gets. You've got enough on your plate to worry about; the enclosed skywalk from the terminal to hotel lobby means guaranteed on-time arrival by avoiding the transportation hassle of a taxi, shuttle or train.

Once arrived it is easy to appreciate the architecture of the high, all-glass ceilings and modern decor. Expect first-class service and quick check-in but don't be surprised if there are less expensive options. The Logan-Hilton won't be the lowest cost among the competition but well worth it for the amenities.

For those with Gold or Platinum status be sure to visit the very exclusive Executive Lounge for round the clock snacks, drinks and views which can make the stress of a business trip begin to fade away into the Boston skyline. Including a stationary telescope to take in the views, business center to print flight tickets or meeting handouts and oversized flat panel TV with leather seating to catch the score or latest news--this lounge has it all!

There are two lobby restaurants plus the room service kitchen--none of which will disappoint. The sports bar offers pleasant casual dinning, a relaxing end to a busy day while the open-lobby dinning offers more of an up-scale breakfast--unfortunately of which is not included in the room cost.

Not sure that this is the ideal hotel for family or personal stays; however, it's a hands-down winner for business travel.

Stayed: March 2014
1  Thank RK_Elks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Boston Logan Airport

Address: One Hotel Drive, Logan International Airport, Boston, MA 02128-5500
Phone Number:
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Green Hotel in Boston
#40 Luxury Hotel in Boston
#41 Business Hotel in Boston
#42 Family Hotel in Boston
#51 Romantic Hotel in Boston
Price Range: £120 - £363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Logan Airport 4*
Number of rooms: 599
Official Description (provided by the hotel):
The Hilton Boston Logan Airport hotel is the only hotel located on airport property with a climate controlled walk-way to terminals, a shuttle bus, and minutes to historic downtown Boston. Featuring spacious, sound-proof rooms with views of the city and Boston Harbor, it’s the perfect spot for a meeting or to start your next adventure. ... more   less 
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Also Known As:
Hilton Boston Logan Airport Hotel Boston
Hilton Hotel Boston
Boston Hilton

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