We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good base for a Good Rate” 4 of 5 bubbles
Review of W Boston

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
W Boston
Ranked #27 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
United Kingdom
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Good base for a Good Rate”
4 of 5 bubbles Reviewed 12 September 2012

We were able to book a favourable rate with Amex and found our stay to be more than adequate if a tad impersonal. Clean room, upgraded to corner suite as we belong to Starwood Preferred. The room we were originally assigned was disappointing but we got over it with our upgrade! Did not do breakfast as we were on a quick sight seeing tour and to visit Harvard. Boston is a great city and the W is a well located base from which to visit it.
The concierge was helpful, Front desk pleasant, bar staff too but the servers in the lounge were a bit slow on the uptake and I went to get my own drink. Their role was definitely decoratve. Gym was small but good. Nice touches like wipes in the gym. Bliss products in rooms (avoid all the silly payable items like a baseball cap and over priced jelly beans!) and a Bliss Spa which I did not use. I would say it veered on the overpriced as in many hotels
I know the W in London and would say it is not as cool but that is not my prime concern so overall the W Boston worked for us.

Room Tip: Corner and go for second category.
See more room tips
  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tallulah54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
Glad you enjoyed. Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,569 reviews from our community

Traveller rating
    874
    409
    169
    74
    43
See reviews for
274
541
101
401
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (293)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Virginia Beach, Virginia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 11 September 2012

The staff defined their hotel as non eventful in the robotic way tthey welcomed us to the facility. Room was trendy and had spacious entry. The noise level is a problem. Between the loud air unit , clanky noises outside of the room, and the elevator across the hall, sleep is made difficult. However, the hotel is centrally located to Chinatown, Boston Commons and shopping. Would not stay here again.

Room Tip: Ask for a room away from elevator.
See more room tips
  • Stayed September 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank L Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
Sorry we fell short of meeting your expectations. Give me a call if I can somehow make up for the lackluster experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 September 2012

My husband and I had a terrific time at the W Boston. The concierge was wonderful and returned our rental car for us on the day we arrived. They even surprised us with a bottle of champagne for our honeymoon. We were staying with our points and weren't treated any differently. The room was very clean and the location is superb since Boston is such a walking city. This is a great place to stay especially for couples.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yellowsunshine324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
Congrats! Let's celebrate your 1st anniversary next year. See you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 September 2012

I see this hotel as strongly recommended for several reasons. It has a perfect location, the hotel is really beautiful, modern, with an amazing design. The rooms are pretty comfortable, clean and the beds are size queen!. There is a fantastic bar on the lobby where you can enjoy a drink and appetizers that is crowd of nice people during weekends. And I would like to highlight that the staff was extremely helpful, specially the Welcome Office Manager (Mr.Krajcso), who can speaks spanish perfectly, that was very useful for me and my family and he definitively treated us wonderfully.
I would come back for sure.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Regina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
Regina, thanks for the great review. Let's do it again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 10 September 2012

The hotel is located to everthing Boston has to offer...shops, tourist attractions and restaurants.
The check-in process was a bit lengthy with the front desk associate going over every minute detail the hotel had to offer.

The room was a lot larger than I anticpated it to be and clean with ample space. The only strange thing about the rooms are the bathrooms. There is a mesh screen cut-out over a window from the room to the bathroom -- which could make it awkward -- luckily there is a door to the toilet.

The only drawback is the pricey nightly rate.

  • Stayed August 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank granviajerodelmundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
Thanks for the fab review. I'm glad that you enjoyed our awesome location and cool scene.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 8 September 2012

Was scheduled to spend four nights at the W, but lasted only two. Why? Well, let me list the reasons:
1. Room assigned was on the 5th floor-or as my son called it, "the Punishment Floor". Never saw another person on that floor over the two day stay. Windows in the room were incredibly dirty which actually was a benefit as the view consisted of looking at trash scattered on the roof of an adjoining building.
2. There was only one light in the bathroom which worked only when all other room lights were turned on. So, if someone wanted to use the bathroom at night, all the room lights had to be turned on in order to get lighting in the bathroom.
3. Each morning when eating in the restaurant, homeless people wandered in and had to be asked to leave.
4. Service by staff was nonexistent.
Decided to check out early and move to the Ritz. Rates were the same, but the Ritz is truly a high end property. Perhaps they should change the name of the "W" to the "WTF".

  • Stayed September 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank thomas g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
I hope you received my email and I look forward to making up for the unsatisfactory experience. Please call or email me directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 September 2012

Stayed here during Labour Weekend. The W insider reached out to me 2 days before my stay in order to provide insights on the hotel, tourist tours, restaurants, etc.
I was upgraded from wonderful room to a very nice cool corner room (SPG Platinum) with all the facilities needed to have a dream stay. I love the shower and bed.
Stayed as well in other Starwood hotels in Boston (Liberty and Westin Copley) however this is by far the best Starwood hotel in Boston.
Very good location, extremely helpful and friendly staff, good breakfast, got a nice gift (sparkling wine/strawberries) when returning from dinner as we were celabrating our anniversary.
Very personal approach and always available for further assistance during our stay.
Would recommend this hotel !!!

Room Tip: Cool Corner Room
See more room tips
  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomas v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGabree, Director of Operations at W Boston, responded to this review, 15 September 2012
Thanks for the great review, Thomas. See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Downtown
Kimpton Nine Zero Hotel
Downtown
Revere Hotel Boston Common
Downtown
The Godfrey Hotel Boston
Show Prices
Show Prices
Show Prices
Downtown
The Ritz-Carlton, Boston
Downtown
The Langham, Boston
The Langham, Boston
#17 of 83 in Boston
4.5 of 5 bubbles 2,118 reviews
Downtown
InterContinental Boston
Show Prices
Show Prices
Show Prices

Been to W Boston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Boston

Property: W Boston
Address: 100 Stuart Street, Boston, MA 02116-4715
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Boston
#8 Spa Hotel in Boston
#19 Luxury Hotel in Boston
#23 Romantic Hotel in Boston
#25 Business Hotel in Boston
#30 Family Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — W Boston 4*
Number of rooms: 235
Official Description (provided by the hotel):
A sophisticated and modern all glass hotel located within the heart of Boston's Theater District, W Boston offers guests close proximity to the city's most famous theaters, the Boston Common, Boston's Public Garden and numerous award-winning restaurants. With the city's only bliss spa, a see-and-be-seen fireplace lounge, 24-hour gym, and destination nightclub, W Boston exudes a 24/7 lifestyle. Guests have access to W's signature Whatever/Whenever(R) service promise providing them with whatever they want - from Green Monster seats at Fenway Park to a personal shopper for navigation around Boston's luxe Newbury Street - whenever they want it, as long as it's legal! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Southall Travel, TravelUp, Odigeo, Agoda, Ebookers and HotelsClick so you can book your W Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Boston Hotel Boston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing