Ok, so let me begin by saying that in my opinion this is the only real 'resort' day spa in the city. There are lots of other spas, but this one makes you feel like you're on vacation -- it is understated, calming and luxurious. If you are here on vacation, or are just coming in once, I think it will make you feel amazing. However, I have been here three times for three different treatments, and even though each time is has been very relaxing & all of the people who work there are very warm and sincere -- it isn't quite doing the trick for me anymore...sad to say.
When you arrive, they take your shoes away and give you delicious green tea to sip on before they show you around. There is a steam room, whirlpool and experience shower for you to try, and although none of them really amaze me, they're nice to relax in for a bit. The room that you wait for your therapist or aesthetician in is very calming, and there are little bowls of almonds and fruit for you to snack on.
The reasons I couldn't give 5 stars are mostly because of the upkeep of this spa. Over the past three years or so, it seems to have aged a bit and doesn't have the same pristine feeling it used to. The handle into the whirlpool is dangerously wobbly and there were cleaning chemicals on the walls around it....I put my hand in the chalkiness and it was not very pleasant. When I looked around this time, the spa that used to be so gorgeous and amazing, seemed old and a little "average" feeling -- definitely not worth charging the prices they do, despite the wonderful treatments. Not totally sure I'll return again, even though this was my go-to spa in Boston...
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