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“A magical piece of history in the city”
Review of 14 Union Park

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14 Union Park
Ranked #17 of 38 Boston B&B and Inns
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A magical piece of history in the city”
Reviewed 12 May 2014

Simple magical. From the beautiful park, amazing city views and old world charm, this B&B provides everything you want in city accommodations and convenience. The home is located within blocks of several amazing restaurants and quaint coffee shops. It is also walking distance to the Newbury street shopping and Boston Common. I was in town for both work and play and the location/convenience of this home was everything I wanted...close to orange and silver lines and several bus lines. The home itself has been impeccably restored and leaves you feeling as if you have just experienced a piece of history.

Room Tip: If you like views, ask for a room with Hancock Tower views. Its breathtaking!
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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91 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
  • Italian first
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English first
Cincinnati, Ohio
1 review
Reviewed 22 April 2014

We stayed over Boston marathon weekend. The location was perfect. So easy to jump on the Silver Line and get to any T train line in less than 15 minutes. The room is updated with climate control, beautiful shower and claw foot tub. It was a little hike to the 4th floor, but the view of the neighborhood is worth it.

The house is so nice you are welcome in the Parlor anytime. Coffee was good. We would definitely stay there again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe T, Owner at 14 Union Park, responded to this review, 9 May 2014
It was an absolute pleasure to meet you and have you all here. Please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 October 2013

We shopped around a bit and worked out exactly where we wanted to be and couldn't be happier with the location of this property, Tremont Street is really vibrant with lots of restaurants, shops cafés and bars (all fairly pricey).

The Guest House was fine for a bed for a few nights. As others have said not having any contact with a manager/owner means that there is no one to ask information of. Also we didn't know about the kitchen so when we left a note for the cleaner for glasses and they didn't make the bed on the first night we didn't get any glasses!

Apart from the room not being tidied/bed made on the first day the cleanliness of the room was very good. As someone else said the huge double bed was uncomfortable/hard (blue room) and the room was really big so it was a shame there was no table or chairs to sit and relax in. My husband got woken up by the people in the room above us apparently moving furniture around at 1.30am and with no manager there was no one we could complain to about this. There was only 1 dressing gown in the room which seemed a bit strange as there were two of us but there were plenty of towels. The hot water also seemed to take quite a long time to warm up.

It seems that accommodation in Boston is very expensive but even so it's quite hard to get over what we would get in the UK for the kind of money you pay here and it would have been nice to have not had to pay extra for breakfast at the local café (South End Buttery is excellent).

All in all we would probably return as the location is so good but might look for something else in the area which was a bit better value/more comfortable and welcoming.

Room Tip: We slept in the blue room which was very nice with a newly refurbished bathroom.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Alice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe T, Owner at 14 Union Park, responded to this review, 29 March 2014
Thank you for your thoughtful comments. We have just re-opened for the 2014 season and have made many improvements in the off-season. There is new staff on-site who are available for longer hours. Table and chairs have been added to the king deluxe guest rooms which also now have in-room Nespresso coffee machines. New mattresses or mattress pads have been added throughout the house and all are top quality. People have different preferences for mattress firmness, and the mattresses are chosen to satisfy the most people. That being said, the mattresses are probably closer to the firm side than the soft side of that spectrum.
Thank you again for staying with us and we hope to see you again!
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canada
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 June 2013

The guest house is jaw-dropping in terms of the decor of this old "brownstone" type of residence. Chandeliers and old wood banisters and moulding. It is in a great location and is within walking distance of downtown, and not too far from the T. However, don't expect breakfast as there is only coffee provided. We stayed in the "blue room", and it was completely updated with a large king-size bed and very modern and large washroom. The furnishings are very nice, although a few chairs and a table would be useful when you just want to sit around for a bit. Also, be prepared to climb a couple of flights of stairs to get to the room. There is also a lack of helpful information regarding Boston, so getting oriented is a bit difficult at first. It would be helpful if the owners made maps of the area and city available, with some other tourist information (it is readily available at the tourist offices) since there is little opportunity to meet or have any discussions with other guests without breakfast being available.

Room Tip: We had the blue room, and it was very nice and modern.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnacanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 June 2013

good:
- nice guesthouse "the looks"
- very good location, a pity that they do not serve breakfast ( for the price you pay), but several breakfast places are in walking distance.
- room was very nice looking
- very nice bathrooms ( new renovated in 2013)
- no host on arrival ( some do mind some dont , is up to you ;) )

bad:
- the main disappointment was the sleep comfort ( old and hard mattress , they should have renewed them together with bathroom)
- the airco in hall/stairway was too loud, we could hear it the noise of it outside in our room going on and off ..didnot know how to put that off ( no host available ;) )

-price room is high but seems to be normal in boston :(

because i personal find a good mattress important i givethis guesthouse an average score . if they renew mattress i highly recommend them
we had the greenroom ,topfloor

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onno g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level 5 Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 16 June 2013

Pros:
The booking process and pre arrival contact was efficient and professional. Although this was the only North American/Canadian accommodation that required a 50% deposit at the time of booking, no other establishment required a deposit at all.

Location is good/very good. The property has been reasonably tastefully restored; the guest parlours are very pleasant. Cleanliness is generally good. The sensor controlled lighting system works very well, as does the room based climate control. The bed in the Yellow Room (No 3) is very comfortable. Rooms are “serviced” on a daily basis – but see housekeeping comment below.

Cons:
At an average of $225 dollars (inc taxes) per night this is not a cheap place to sleep.

Having stayed at many similar establishments this is the most characterless we have ever experienced – because we arrived a little early we briefly met the manager, this was the only “staff” contact we had during our stay. But for this “accidental” encounter we would have used the emailed code to retrieve a front door key from a “lock-box” on the front railings and then found an envelope containing our room key on the foyer table – doesn’t get much more impersonal than that!!

There is no “tourist” information available anywhere on the premises – no local maps, no leaflets on places of interest, no public transport info etc. The nearest you get to any of this type of essential information is three annual issues of the same “hotel & restaurant” directory on the parlour table 2008/2011/2012.

There is a compact “kitchenette” for guest use – a sink, a microwave, a fridge and a few items of cutlery, crockery & cookware. There are 4 wine glasses and 1 brandy glass – between 4 rooms!!!!!!!! No towels to dry anything you might use and wash!!

There was an ice bucket in our “Yellow” room but no obvious place to get ice. In the absence of any “human” to talk to I left a note asking where I could get ice after a long day sightseeing in the Boston area. I received a written reply – “Due to our boutique size we do not provide an icemaker for guests, you can get ice from the shop down the road”!!!!!!!!! So much for the modern amenities promised on the web site. The provision of a couple of ice cube trays in the freezer compartment of the fridge would have been a more customer friendly response!

Rooms are “serviced” on a daily basis – bins emptied, beds made & towels changed if requested. However, when we arrived there was only one dressing gown provided – I had to leave a note to get the second one. We put 2 facecloths and 2 hand towels out for changing, we received one facecloth and one hand towel in replacement – another note had to be left.

Still on housekeeping. There is a somewhat temperamental tea and coffee machine in the guest parlour, there is also a tray for used crockery. We left the accommodation at 09.00 – before housekeeping had arrived – there were 4 used cups and saucers on the tray. We returned at 19.30 and found the same 4 cups and saucers (plus a 5th set) still on the tray – at 10.00 the following day the tray had still not been cleared.

Nowhere is there any “emergency evacuation” documentation giving instructions on what to do, where to go and how to get there in case of fire etc.

I have seen a “Boutique Guest House” defined along the lines of “a small guest house offering premium services, often located in a fashionable area”. Due to the lack of some basic, let alone premium, services the word “Boutique” should not be used to describe this un-hosted facility.

Readers should note that, contrary to references in earlier reviews, breakfast is no longer provided – but the aforementioned temperamental coffee/tea machine and sometimes granola bars are available throughout the day.

At an average $175 a night this would be good accommodation, but at $225 it only ranks as average.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank landcruiserBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2013

We were there for two nights...the location is great but no one is there to see you or answer your queries...you are left with a key in a locked box outside the gate and a phone number on a card...we personnaly prefer to have the owner around...it is friendly and so helpful. The internet is not always working so if it is important for you try another place to stay

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monique112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 14 Union Park

Property: 14 Union Park
Address: 14 Union Park, Boston, MA 02118-3700 (Formerly The Union Park Guest House)
Phone Number:
Region: United States > Massachusetts > Boston > South End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #17 of 38 B&Bs / Inns in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — 14 Union Park 3*
Number of rooms: 3
Official Description (provided by the hotel):
Beautifully renovated townhouse in Boston's South End. All guest rooms have exquisite new private baths. King deluxe rooms are on the third floor and each have in room Nespresso coffee makers. Queen Standard rooms are on the fourth floor and each have bath tubs in addition to stand up shower. There is a kitchenette on the 4th floor shared by all rooms with Keurig coffee maker and refrigerator/freezer containing ice. The Guest House is in a prime central location and a short walk to the silver line, orange line, green line, and Amtrak. Our rooms include air conditioning, hair dryers, ironing boards, iPod dock alarm clocks, wall-mounted flatscreen TVs with cable, plush towels and all the bathroom amenities just in case you forgot something! An "on the go" breakfast of coffee and tea, granola bars, and fresh fruit is offered. The guest house is situated in the heart of "restaurant row" and close to amazing dining options ... more   less 
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