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“Nice View; Good sized room”

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Wyndham Boston Beacon Hill
Ranked #63 of 83 Hotels in Boston
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2,147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
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Boston
1 review
Reviewed 13 May 2014

This was our honeymoon and the first place we booked was a disaster. The staff here was friendly and efficient and helped save the trip. We had a wonderful time and will definitely stay again when we return.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Polly C, Guest Relations Manager at Wyndham Boston Beacon Hill, responded to this review, 4 June 2014
Dear Jim T,

Thank you for your review of our hotel. Congratulations! We appreciate you choosing our hotel for your special weekend in Boston. It is always nice to hear how friendly and efficient our staff is. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vineyard Haven
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

Even while the front doors are being replaced the bell staff and valet were very courteous and helpful. When we arrived this past Wednesday the street was torn up and the main entrance was being overhauled, appeared to be a disaster. Once we realized they were 2 different projects we made the best of it. The town workers in the street were our entertainment and the bell staff and valet just plain pleasant.
Restaurant consistently good. Small appetite so starters are best for us.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vhmmv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Polly C, Guest Relations Manager at Wyndham Boston Beacon Hill, responded to this review, 9 June 2014
Dear vhmmv,

Thank you for your review of the Wyndham Beacon Hill. We appreciate your kind words about the staff. The door project has been completed and it adds such a nice entrance to our hotel. It is not always easy during those transitions but our staf did an excellent job keeping everyone happy. Nice comment on our dining area as well. We hope to see you again soon.
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Boston, Massachusetts
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 May 2014

Just stayed here over the week-end. I had called ahead of time with questions and from the very beginning the hotel staff was friendly, responsive, and helpful. I mostly spoke with Kipp who is awesome. He was always friendly and accommodated my requests right away. In terms of the room, it's terrific...comfy bed, large TV, nice bathrooms...
The location is perfect....just a short stroll to Back Bay, the Public Gardens, the Boston Common, Beacon Hill...you basically have the best of Boston at your feet!!

  • Stayed May 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank nadiaboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Polly C, Guest Relations Manager at Wyndham Boston Beacon Hill, responded to this review, 2 June 2014
Dear nadiaboston,

Thank you for the 5 star review of the Wyndham Boston Beacon Hill Hotel. We love that! Our hotel does have a great location. There are so many great areas to visit in the Boston area. Kip is great with recommendations along with his friendly personality. We appreciate your awesome review and hope to see you again in the future.
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Los Angeles, California
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 May 2014

I initially was going to give my experience here at the Wyndam Beacon Hill a full 5 star rating, but after having interacted with the valet attendants, it caused me to drop this review to three stars only.

Kip at the check-in desk deserves the 5 stars along with the bell hops who were very responsive and helpful! Kip had a smile on his face and was very affable upon check-in and several times during my interaction with him on subsequent instances before our check-out.

Now for the valet, that's a completely, whole other story. We were on a tight schedule and so we had specifically phoned in to make sure they had both our econoline vans ready curbside after we had enjoyed brunch at another location. Sadly, upon our arrival the larger, brooding valet attendee said we had not called into get both of our vans taken out and only had one curbside and ready; thus cutting into our schedule. He even had the audacity to say we didn't call in advance to get both vans out and I was clearly within earshot when the call was made and they were given both of the valet ticket numbers for both vans.

Also wanted to note that the housekeeping staff promptly fixed our broken remote control in our room without question which was greatly appreciated!

So five stars all around EXCEPT for that large, brooding valet attendant, he should only get one star for his attitude which did not match the standards of the hotel or the rest of the staff sadly.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheBippi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Polly C, Guest Relations Manager at Wyndham Boston Beacon Hill, responded to this review, 2 June 2014
Dear TheBippi,

Thank you for your valuable feedback. We are sorry that you were not able to rate us 5 stars. I have reviewed your comments with the valet service. They will offer this staff member some additional training. Your feedback is so important to our success. Thank you for your feedback, good and bad. Kip excels at reaching out to our guests on a daily basis. We will pass on your comments to him. Please feel free to reach out to me directly on our next visit to our area.
Thanks again.
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Additional Information about Wyndham Boston Beacon Hill

Property: Wyndham Boston Beacon Hill
Address: 5 Blossom St, Boston, MA 02114-3106
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotel in Boston
#54 Family Hotel in Boston
#54 Romantic Hotel in Boston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Boston Beacon Hill 3.5*
Number of rooms: 304
Official Description (provided by the hotel):
The Wyndham Boston at Beacon Hill, the finest in downtown Boston hotels, is perfectly situated at the base of Beacon Hill, the city's most historic neighborhood. Stay in touch at our Boston airport hotel with complimentary high-speed Internet access in all guest rooms. For delicious dining,The Dean's List, a standout option among Beacon Hill restaurants. Host your event or meeting at one of the best hotels in Boston, featuring 5,800 square feet of function space. Enjoy our newly-renovated Beacon Hill hotel's close proximity to attractions and historic sights. Watch the Bruins or the Celtics at TD Banknorth Garden and head to Faneuil Hall/Quincy Market for unique shopping. As one of the most ideally-located of Beacon Hill hotels near TD Banknorth Garden, we are a short walk to the Financial District, and next door to Massachusetts General Hospital and Boston Shriners Hospital. With two MBTA subway stops nearby, the city is easily accessible. Take the Green Line to visit Fenway Park or the Red Line to Harvard Square. ... more   less 
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Also Known As:
Holiday Inn Boston At Beacon Hill Hotel Boston
Holiday Inn Beacon Hill
Boston Holiday Inn

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