This hotel offers a range of opportunities for greatness. Unfortunately, they seem over-reaching. Upon check-in, the front desk person was unable to locate the bell hop or the valet. Our vehicle was left curbside while we waited in our room for a receipt and parking lot number to locate our car in the morning. This receipt was slipped under the door with instructions to "text" the number to the valet in order to have our car pulled to the front of the hotel.. Well... We texted, waited the slotted thirty minutes and went downstairs.. No car. No one acknowledged that a text was received. Thirty minutes later we had our car and subsequently we're told that the text number doesn't work and to call downstairs instead.. Next time we called and didn't get the persons name who took our request to have the car pulled around.. Guess what? No car... We finally realized that we would have to call, then call and confirm and get the name of the person we talked to.. By end of our stay they knew us and had the car routine resolved to our satisfaction.. Now, housekeeping.... Housekeeping was nearly non existent. Our was frequently still dirty we'll past three pm. This hotel gets five stars for effort but falls short with delivery..
- Official Description (provided by the hotel):
- The Wyndham Boston at Beacon Hill, the finest in downtown Boston hotels, is perfectly situated at the base of Beacon Hill, the city's most historic neighborhood. Stay in touch at our Boston airport hotel with complimentary high-speed Internet access in all guest rooms. For delicious dining,The Dean's List, a standout option among Beacon Hill restaurants. Host your event or meeting at one of the best hotels in Boston, featuring 5,800 square feet of function space. Enjoy our newly-renovated Beacon Hill hotel's close proximity to attractions and historic sights. Watch the Bruins or the Celtics at TD Banknorth Garden and head to Faneuil Hall/Quincy Market for unique shopping. As one of the most ideally-located of Beacon Hill hotels near TD Banknorth Garden, we are a short walk to the Financial District, and next door to Massachusetts General Hospital and Boston Shriners Hospital. With two MBTA subway stops nearby, the city is easily accessible. Take the Green Line to visit Fenway Park or the Red Line to Harvard Square. ... more less
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- Also Known As:
- Holiday Inn Boston At Beacon Hill Hotel Boston
- Holiday Inn Beacon Hill
- Boston Holiday Inn