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“A Nice But Not Exceptional Hotel”

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The Ritz-Carlton, Boston
Ranked #27 of 84 Hotels in Boston
Certificate of Excellence
Reviewed 13 October 2013

We stayed here for two nights just before departing on a cruise. We had a very pleasant experience, but for the price, I was somewhat underwhelmed by the hotel itself. I think it's overpriced. The Ritz-Carlton in Montreal is a much nicer hotel and costs considerably less.
We stayed on the Club Floor, which I highly recommend. The lounge and the meals served there are very nice, and the convenience of simply being able to go there and get a light meal is great. The food quality and the staff were excellent. I was disappointed the in the rooms. They were very clean and reasonably well appointed, but they really didn't have the feel of a high end luxury hotel. And while it's a matter of taste, I was underwhelmed by the lobby and nearby bar area. It seemed pretty dated. I could comfortably stay here again, but I think I'll try someplace else next time i go to Boston.

  • Stayed: September 2013, travelled as a couple
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Thank Steve421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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533 - 539 of 796 reviews

Reviewed 10 October 2013

Right in the heart of downtown Boston, this older but well maintained hotel is one of the best in the city. The rooms reflect the city's past but also its future with well decorated and custom furnishings. Marble tiled bath adds a degree of elegance to to the stay; the beds were extremely comfortable. This is an excellent location for a special occasion.

Room Tip: ask for a room facing Boston Common
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  • Stayed: June 2013, travelled as a couple
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Thank ww74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

The service is as good as you would expect at a Ritz Carlton, all the employees from reception to bellmen are friendly and eager to please. A great sport club on the premises with fully-equipped gym and coffee shop. The room was well-furnished except for a paucity of drawers, which necessitates leaving some of your stuff in your suitcase. We are not stingy with gratuities in hotels of this caliber, but were annoyed to find gratuities added to the mini-bar charges. Tips for self-service? Come on now...

  • Stayed: October 2013, travelled with friends
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2  Thank BobandOrnella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

Great location, beautiful stunning rooms and traditional Ritz service. Quiet street right off the park! Doormen helpful and knowledgeable about the area....highly recommend this place. For $15.00 you get a workout at The sports club, an incredible facility in the same building!

Room Tip: Ask for a room overlooking the park
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  • Stayed: October 2013, travelled on business
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4  Thank LVETOTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

This was our first stay at the Ritz Carlton Boston. We had a very nice experience there. The staff was friendly and informative and the rooms and public areas clean and comfortable. We also enjoyed the location.

Room Tip: Request room on a higher floor with view of the Commons.
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  • Stayed: July 2013, travelled on business
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

I've been to a number of Ritz-Carlton hotels here in the US. As one reviewed but it, "a typical Ritz", which is true, but it is so not broken. The classic moment on this stay was Saturday evening after dinner when we where in the Club and overhearing two couples share their experiences at other Ritz-Carlton Clubs. They talked about ten different properties and seemed to like them all. I've been to at least a half dozen and, some better than others, but it is always about superior service. You will be welcomed and comfortable here.

Room Tip: Street side / city view
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  • Stayed: September 2013, travelled as a couple
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1  Thank michaelrnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013 via mobile

We had a great stay at the ritz. We were very concerned about location since we usually stay in Copley area. Turns out we were exactly half way between Faneuil hall and Copley area. It was an easy walk in either direction. The hotel is small, but the service was impeccable. Had a great suite with no view, but it worked for is. Would have like to have view of the Common.

  • Stayed: September 2013
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Thank noletraveler88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Boston

Address: 10 Avery St, Boston, MA 02111-1005
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Boston
#18 Business Hotel in Boston
#19 Luxury Hotel in Boston
#21 Family Hotel in Boston
#30 Romantic Hotel in Boston
Price Range: £375 - £909 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Boston 5*
Number of rooms: 193
Official Description (provided by the hotel):
The Ritz-Carlton, Boston is located in the heart of Boston's vibrant midtown, just steps from the theatre and financial districts. This modern 193-room hotel features 43 suites and The Ritz-Carlton Club rooms. Located just steps from the Freedom Trail, the hotel is also convenient to the historic Opera House. The most up-to-date technology includes in-room high-speed wireless Internet access for up to six devices as well as HD plasma screen televisions, meeting space with plasma display screens, and complimentary wireless Internet connectivity in The Ritz-Carlton Club Lounge and the hotel lobby. The Ritz-Carlton, Boston has been awarded the prestigious AAA Five-Diamond Award and has been named to Travel + Leisure's World's Best Hotels List several times and is one of Conde Nast Traveler's Top 100 U.S. Hotels. The hotel offers direct access from guest elevators to Equinox Sports Club, a world-class 114,000-square-foot fitness and sports complex featuring basketball courts, squash, junior Olympic pool and complete spa and salon facilities. The hotel's cocktail venue, Avery Bar, reflects a refined, elegant sensibility tempered with midcentury-inspired forms, furniture and lighting. The space is a modern, sophisticated design for hotel guests and local residents longing for a more stylish and relaxed feel. The hotel's restaurant, Artisan Bistro, offers fresh local and seasonal dishes, using native ingredients with subtle bistro influences. ... more   less 
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Also Known As:
Ritz-Carlton Boston Common Hotel Boston
Ritz Boston
Boston Ritz-Carlton

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