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“Best Western Roundhouse Suites”

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Best Western Plus Boston Hotel
Ranked #70 of 83 Hotels in Boston
Augusta, United States
1 review
“Best Western Roundhouse Suites”
Reviewed 20 November 2013

Best Western Roundhouse Suites, where we stayed fduring medical treatment in Boston provided excellent service and value for price. Rooms were clean, needs were met promptly. Courteous professional staff in every area. Front desk clerks very helpful. Van service to nearby medical facilities were excellent and of paramount importance to us. Obvious efforts underway to keep hotel clean, in repair, and attractive. We have stayed twice for extended periods and would do so again if we were to return to Boston.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Shirley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 21 November 2013
Dear Shirley S,

Thank you for choosing us! I am glad you enjoyed your stay and the staff. You are correct we are in the process of making many changes to improve our property and serivces--thank you for acknowledging our hardwork!

We hope to see you again when you can enjoy Boston!

Thank you
Lisa
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,169 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
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Ipswich, Australia
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 November 2013

We had 3 nights here in Oct 2013 and found it clean and very comfortable. The 1 bedroom suite was great with room to spread out and relax. The fridge was very useful. The bathroom was well appointed and the bed and pillows were good. Breakfast was basic but ok. The hotel was within walking distance of Andrew Square T station and South Station Shopping centre if you did not want to wait for the hotel shuttle bus. It was a bit noisy early morning with trucks etc starting work but did not disturb our sleep at night. The free car parking was an asset for us. Good value for the money.

Room Tip: The 1bedroom suite was a great choice.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Robyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 13 November 2013
Dear Robyn J,

Thank you for giving us four stars and pointing out the value you received. The hotel suites are spacious providing extra room and the microwave and fridge do come in handy especially if staying in Boston more than a day.

We hope to see you again!
Lisa
GM
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East Brunswick, New Jersey, Usa
Level Contributor
6 reviews
6 hotel reviews
Reviewed 11 November 2013

I have been staying at this property many times over the last 4 years and it is alawys nice and relaxing, although the rooms can be a little loud from outside traffic at times. It is still a great place to stay in Boston area and with the free parking, great breakfast and hot warm cookies at night it makes it that much better

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edward G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 12 November 2013
Dear Edward G,

I know as a traveler you have many choices today and we are so happy you chose us! Thank you for writing and review and I am glad the cookies add a nice little added touch.

We hope to see you soon!

Lisa
GM
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Whitby, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 November 2013

I have stayed at the Best Western Roundhouse several times in the past two years...they have decent sized rooms, and they keep the hotel very well...it's good value, competetively priced for the area, and I'll definitely stay there again...

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John_and_Wendy_Crane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 12 November 2013
Dear John_And_Wendy,

I appreciate you taking the time to complete and review and give us four stars! We hope you keep coming!

See you soon!

Lisa
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, North Carolina
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 November 2013

My wife and I actually spent two different visits between 26 Sep 2013 and 14 Oct 13 at this particuliar hotel. A total of four nights were spent in the Roundhouse. Once you see these wonderful building, you can just tell that your visit will be at least interesting. I accidently discovered this jewel after 2 years of research. We wanted to stay in the Back Bay area, but I could never seem to find a decent place for less than $250 a night. I knew our fall timing just meant another $50-$100 a night. By pure accident, I discovered this hotel why doing a search in Cruise Critic boards. I wanted a great platform to see Boston without having to exhaust my savings. We actually planned our cruise with one day ahead of port departure and three days upon our return. The first thing I had to do about 30 days prior to our arrival is email their Airport transportation service.It was not difficult and we were charge $10 per person for a easy pickup. The driver picked us up right outside the door from our checked baggage pickup at Boston Logan. Once at the hotel, we discovered a resistence to check us in early. We understood because of new mangement that they were just abiding by rules. If rooms were available, the staff went out of there way to place the guest. Unfortuately, we had to wait a hour or so in the lobby for our suite room on the 6th floor. At first being weary from traveling since 5AM got on my nerves, but the staff seemed sincere and entertaining. Our first room number was 617 which ended up to be very noisy due to the construction going on on that particuliar side of the building. The room consisted of a sitting room with couch, desk, fridge and microwave, a sleep room, and a large bathroom. My wife was extremely pleased with how the furniture blended with the roundness of the building. My take is we had plenty of room to repack our luggage and move around without tripping over each other. Our return room was number 615 and guess what not a peep was heard except for a emergency vehicle every once and a while. A lesson learned for eating within the local area is walk across the street and eat at the pizza place. It served wonderful meals from great sandwiches, fish dinners, and many wonderful various choices of food. We ended up eating there as our main choice for four days. One our second visit to the Roundhouse, we felt more comfortable actually seeing the sights in Boston. The hotel provides free transportation to close subway stops and also the Prundential shopping complex. This was extremely convienent given the high cost of taxis. I have usually regretted staying in pre & post hotel during many of our past travels. But thank goodness we were pleased over our selection to the Best Western Plus Roundhouse of Boston.

Room Tip: If you are a Best Western Awards customer, ask for suite 615.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ramrod7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 9 November 2013
Dear ramrod7,

I am so glad you did the research and found us! It was our pleasure having you stay with us. I am glad we were able to check you in early as October is our busiest month.,,,the start of the fall leaves changing in New England.

We are a great convenience to the port cruise as our complimentary shuttle takes guests and picks them up upon return. Many cruise guests stay here the night before and after their cruise.

Thank you for choosing us as I know you had many choices!

Lisa
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belleville, Illinois
Level Contributor
186 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 6 November 2013

If you want to stay a hotel in Boston with free parking, Best Western Plus Roundhouse Suites is the place, short distant to drive to every place with a easy highway entrance. The only walking distant place to visit is Boston Medical Center. The hotel is well maintained and clean. The bedroom is small, but comfortable. You can relax in couch or work on the desk in the living room. The room has a microwave and a refrigerator, which is convenient if you stay for few days with some food. The hotel complimentary breakfast has many selections, hot or cold. The only problem was the noise from traffic. My room was facing Mass. Ave. with sound of car passing all night long. If you are a light sleeper like me, you may not sleep well.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny201110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 7 November 2013
Dear Jenny 201110,

Thank you for the four out of five stars! I appreciate you writing such a nice review. Indeed, the microwave and fridge are definitely a great amenity when staying for a few days. The staff and I work hard to provide excellent guest service and I appreciate you recognizing that hardwork.

We hope to see you soon!

Lisa
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
184 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 November 2013

Very comfortable rooms and amenities available,except for distance from the main attraction sites. Would have been nice to have access to the shuttle at later times on weekends instead of having to walk back to the hotel for over an hour from the downtown core. Great breakfast, would have liked a bit of meat at some point. Variety of cereal and coffee available all day is always a plus!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank JourneyDawn715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMroundhouse, General Manager at Best Western Plus Boston Hotel, responded to this review, 7 November 2013
Dear Sophia B,

Thank you for taking the time to write a review as your feedback is much appreciated. I am glad you enjoyed your stay and we hope to see you again!

Thank you
Lisa
Bublitz
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Boston Hotel

Property: Best Western Plus Boston Hotel
Address: 891 Massachusetts Avenue, Boston, MA 02118-2607
Phone Number:
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Boston
#55 Business Hotel in Boston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Boston Hotel 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Plus Roundhouse Hotel Boston
Best Western Roundhouse Hotel
Best Western Boston
Boston Best Western

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