The Charlesmark deserves five stars for location and maybe two stars for amenities. The rooms are, in a word, small. I overheard the reception staff describing them as 'European style'. I think they should be more honest. The rooms are really pokey.
My husband and I have just returned from a three night stay and I couldn't wait to check out and come home. It was our final desination of a two week holiday in New York and New England and by far the most disappointing accommodation. The bed was small, there was no wardrobe, or anywhere to put our suitcase, and the bathroom was tiny. And this was the second room we were offered! The first room we were allocated was all of the above but had no natural light - the only window looked onto a brick wall.
On the plus side, the decor is fresh and modern, and the front desk staff were friendly enough. The location is great - 30 seconds from the T station, which was really handy getting to and from the airport. Breakfast is coffee and bagels, which was nice, but if you want your bagel toasted you have to go two floors down to the basement where you'll find the toaster (annoying). The free internet service didn't work either (very annoying).
In summary, I would recommend the Charlesmark for its location and price, but just be aware of what you're getting. It's not a terribly slick operation and I don't think the customer is always put first. Don't go for a standard room, unless you are travelling by yourself. Couples will definitely need more space.
- Official Description (provided by the hotel):
- European styled boutique Hotel set in former private residence dating from 1892; situated in the Back Bay neighborhood. ... more less
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- Also Known As:
- Charlesmark Hotel Boston