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Kimpton Nine Zero Hotel
Ranked #22 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Reviewed 10 August 2014

We went for a high level skyline view room, and were given 1405, a corner room with fantastic views over Boston to the Back Bay. There was a bottle of Californian "Champagne" in the room for my partner's birthday, which was a nice touch. The room was quite big, with a large bed, desk, mini bar, but no kettle or coffee machine - tea and coffee are available in the lobby in the mornings. The bathroom wasn't huge but had an excellent shower, no bath. Turn-down with chocolates and an rather fabulous aquarium on the TV. There is a wine hour between 5 & 6 pm in the lobby, which gets quite busy. The internet is free if you join Kimpton Karma, but slow. The breakfast in the Highball bar very good. The Bar itself is open Wednesday to Saturday only and is very loud and difficult to get served. The hotel is very well located, close to most attractions in central Boston.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank PotterMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 11 August 2014

Hello PotterMoose,

I’m glad you enjoyed the view from your guest room, the arrival amenity and the lobby wine reception. In addition to our morning coffee and tea in the lobby, we can also provide you with an in-room coffee maker. I was pleased to note you liked your breakfast in Highball Lounge, but I’m sorry the evening service wasn’t fast enough.

We hope to see you again,

Thomas

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1,039 - 1,045 of 2,675 reviews

Reviewed 9 August 2014

This hotel is so nice and goes that extra mile to please you. There are so many small little touches which makes your stay feel that extra special. I travelled with my daughter who is 15. We were on a girly trip of shopping and site seeing. The hotel is in a great position in a nice area of Boston. Just across the road is a T Station and round the corner a Macy's store. We went to cape cod whilst in Boston too. That was well worth the visit. We loved our stay and can't wait to return to Boston and the Nine Zero Hotel.

Room Tip: High rooms for good views of city!
  • Stayed: May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank mumstheword2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 11 August 2014

Hi mumstheword2014,

I’m thrilled you and your daughter had some quality time together doing some shopping and taking in the sights from our central location. I am pleased to note you found our staff to be so accommodating.

We look forward to that next visit as well,

Thomas

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Reviewed 7 August 2014

Nine Zero is located in the heart of downtown Boston. The location is central to all attractions making it easy to walk to all. The hotel has a modern cool vibe and the staff were friendly. Hotel restaurant was a bit pricey for breakfast.

Stayed: April 2014, travelled as a couple
1  Thank andpro91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 9 August 2014

Hello andpro91,

I’m glad you enjoyed our central location and found our staff to be friendly. If you did want to dine out for breakfast there are certainly a number of to go coffee shops in the immediate area.

We look forward to the opportunity to welcome you back,

Thomas

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Reviewed 7 August 2014

We stayed in this hotel with our 3 young children - we had large room with 2 beds (very comfortable)and rollaway for the toddler. The hotel was very friendly and we had breakfast included in our rate which was great - criossant, muffin, fresh fruit, juice, coffee. Free wifi also in the room. The also offer wine reception from 5-6 which was great and the kids got to play on the Wee which they loved.

The location was excellent. About 10 minute walk from Quincy market, 2 minute walk from Boston Common, 5 minute walk to Downtown Crossing.

While in Boston we went to the Aquarium - kids loved it . We went to the Childrens Musuem - great for kids up to about age 8/9. Our 3 yr old adored it. We went to see' make way for the ducklings' and fed the ducks and looked for squirrels in Boston Common (they are everywhere).
We took T out to Harvard and went to Curious George shop which kids loved.
We ate in Cheescake factory and had pizza in Northend (which was very busiy). We also did some shopping in Wrentham village - great bargains there.
We really enjoyed our stay in Nine Zero, very central and great customer service. Well worth getting the breakfast package for convience.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank bebecailin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 9 August 2014

Hello bebecailin,

I’m thrilled you and your family made the most of our central location, and that you were able to start off your days with a wonderful breakfast. I’m glad your kids enjoyed the Wii distraction, while you were able to sip your wine.

We hope to see you again,

Thomas

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Reviewed 5 August 2014

Initially when walking in I was kind of turned off by how central the hotel was - its really right off Boston Common (I had thought it was a bit more remote). The hotel though is very quiet and you would never think you were off a main street.

I tweeted to them about how the robes were kinda wild (animal print) and the room was smaller than I thought. They responded right away and, to my surprise, I came back to the room and had a bottle of wine and 'tamer' robes waiting for me. They really went above and beyond and turned a stay that I may have been disappointed with in to a better one.

If you are looking for a central location with good customer service - this is the spot. If you're looking for a traditional hotel or a room with a bit of space to walk around, you'll want to go elsewhere.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank T K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 7 August 2014

Hi T K,

I’m glad you found our centrally located hotel to be quiet and that we were able to get you situated with some robes that were more in line with your style.

We hope we’ll see you again soon,

Thomas

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Reviewed 4 August 2014

My wife and I have just returned from a 3 city break,beginning at this hotel. We were celebrating our ruby wedding anniversary. From check in to check out we were treated wonderfully well. A bottle of champagne greeted us after our long day, which began in Dublin through Heathrow. Our room faced a quiet street although Tremont Street hadn't the noise one would expect from a major city.
The hotel is very convenient to all of Bostons attractions. John Handcock and Paul Revere are buried just across the street, the beginning of the Freedom Trail is just a block away and the hop on hop off is a gentle stroll through Boston Common taking about 10 mins. Around the corner is a great supermarket for all your needs ( including wine and beer at sensible prices!).
Unfortunately the hotel doesn't have a restaurant but offers a great continental breakfast. Ours was in the price. A bonus is that the hotel offers free wine tasting each evening fro 5-6pm. A great way to meet new people.
This is a hotel I can heartily recommend for young and not so young alike. As Arnie says I'll be back!

Room Tip: Join the Kimpton group loyalty club. It's free and you get free in room wifi and a $10 use as yo...
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 7 August 2014

Hello Adrian M,

Happy 40th Anniversary! I’m glad you enjoyed the peace and quiet of your room, as well as our very social evening wine reception. Our Highball Lounge restaurant you dined in is open for breakfast seven days a week, and four evenings a week for craft cocktails and bar bites.

We look forward to your return,

Thomas

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Reviewed 3 August 2014

This is a lovely modern hotel located so you can walk to most attractions within 15 minutes (e.g Faneuil Hall, the Freedom trail, the TD Garden)
The room was nicely decorated and of a reasonable size, the bathroom was lovely with a double shower cubicle and fancy toiletries provided. The bed was comfortable and the TV had a wide selection of channels (which was great when we came in tired from a long day of sight seeing!)
The service was great, really friendly and the free coffee in the morning was great as we were heading out quite early each day. The free wine hour between 5-6 each evening was a nice touch aswell.
To get free wi-if in the room you have to join Kimpton hotel loyalty programme before you check in. But this is free and fairly easy to do, when you're there the wi-fi is great so it's worth doing.
The hotel itself is in a nice quiet area, but if you want some atmosphere the attached Highball Lounge is a funky, modern bar which seems popular with professionals for after work drinks.
My only complaint was our particular room which was situated right next to the lifts and they were pretty noisy.
Overall I would definitely stay at this hotel again.

Room Tip: If you want a quiet room ask for one situated far away from the elevators.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank K B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas F, General Manager at Kimpton Nine Zero Hotel, responded to this reviewResponded 5 August 2014

Hello K B,

I’m glad you enjoyed our central location, evening wine reception and the wonderful service provided by our staff. I’m sorry about the elevator noise, but we can certainly assign you a quieter room on your next visit.

We hope to see you again soon,

Thomas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Nine Zero Hotel

Address: 90 Tremont St., Boston, MA 02108-4101 (Formerly Nine Zero Hotel - a Kimpton Hotel)
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Boston
#6 Romantic Hotel in Boston
#10 Business Hotel in Boston
#13 Family Hotel in Boston
#15 Green Hotel in Boston
#16 Luxury Hotel in Boston
Price Range: £173 - £505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Nine Zero Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
The elegant Kimpton Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted Boston Magazine's Boston's Best Boutique Hotel. Nine Zero Hotel features impeccable service, sophisticated 4-star style, the new Highball Lounge and the perfect launch pad for exploring this historic city. The central location means easy access to Beacon Hill, Boston Common, Faneuil Hall and the Museum of Fine Arts, Boston. ... more   less 
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Also Known As:
9 Zero Hotel - a Kimpton Hotel
Nine Zero Hotel Kimpton

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