First: we LOVE the Kimpton Hotel Group. Not only are their boutique hotels funky, stylish, creative, and elegant - they are inclusive and eco-friendly. They have long been advocates for LGBT rights and causes, and have been on the forefront of 'greening' the hotel experience. Add to this impeccable design and an exceptional staff, and the decision of where to stay is an easy one.
In the last few years, I watched the discount emails and checked the Kimpton site regularly. I am often attending concerts in Boston and Cambridge for work, and these include drinks with the musicians that I work with. My partner would get worried about me driving home after a cocktail or two late at night up to our home 30 minutes north. I saw an amazing discounted rate at the Hotel Marlowe in Cambridge for one of the nights I knew I had to be in town really late. I went to the concert and my partner had dinner, went to the wine hour, and slept comfortably, knowing I was safe and would take a cab ride back to the hotel after the concert. This worked out so well, that we ended-up staying at the Marlowe several times that year, and when we went away to DC for a night, our only dilemma was WHICH Kimpton to stay in (Hotel George - met many famous people, but that's a different story). All of these stays culminated in one complimentary In Touch Reward Night. When discussing how we would celebrate my birthday, it occurred to me that we could use the Reward Night we had been saving. Even though it was less than a week away, we had no trouble at all reserving the room at the Nine Zero. The In Touch Reservation was easy and the woman on the phone was so pleasant and happy.
We were so excited to get away for the weekend and to enjoy this luxury hotel (for free!!) that we arrived around 10:30 in the morning. I knew our chances of having a room ready was slim, so we planned to go shopping and have lunch until the room was ready. While they were tagging our bags to hold, my partner remembered that he had left our list of specific shops at home. We stepped over to the concierge desk and sat down. That is when our life changed for the better. We asked Thomas, the concierge, if he would be kind enough to write down the addresses of a few specialty shops we were interested in finding. He knew a few right away off the top of his head, and went about searching for the addresses and writing them out. He was so friendly and genuinely interested in helping us. In conversation, I mentioned that it was my birthday that we were celebrating, along with my partner's birthday and our 10 year anniversary together, which had both occurred within the last few weeks. He gave his congratulations, handed us the list with his own directions, and we went on our way. About 30 minutes later, Thomas called me on my cell to tell me that he had upgraded our room to a magnificent view room, and that it would be available at 1pm. I thanked him and giddily blurted out the good news to my partner. After some shopping and lunch, we came back to the hotel. Thomas' shift was just ending, but he welcomed us back as he was leaving his post, and wished us a pleasant stay. If I had known all that he had arranged, I probably would have kissed him right there. You see, when we got to the desk to check-in and pick-up our bags, we were greeted with flutes of champagne and a congratulations. Nice! They knew we were eating at KO Prime, the wonderful restaurant in the hotel, so they gave us a coupon for 10% off. Really Nice!! Then they added 2 complimentary cocktails. Super Nice!!! The very friendly bellman took us to our room (The 16th floor!) as we sipped the champagne. As we walked into the room, we both fell silent. It was gorgeous! The view outside the room was stunning. The spire of Park Street Church lit-up, the lights of the city - breathtaking. The room itself was a great size, the bed huge and ultra-comfy, lots of seating and workspace, lighted wardrobe, huge bathroom with Aveda products, and a lot of style and detail in every nook. The best, and most heart-warming thing in the room, though, was a note from Thomas (see photo for detail), accompanied by a bowl of fresh fruit, 2 bottles of water, a bottle of red wine, and a chilled bottle of champagne! This was too much. We were overcome with excitement, and warmed hearts at all of the thoughtful touches that went above and beyond making us feel welcome and celebrated. To add to this wonderful night, we had an amazing meal at KO Prime (with free cocktails and 10% off the bill!), and a well-deserved and utterly blissful night's sleep. We checked-out the next morning and left our bags once again while we continued shopping and going to the MFA for the day. Upon our return to pick-up our bags and our car, all of our new friends were back on duty. There is no way I could adequately thank Thomas for what he had done to make our stay so magical. The front desk staff, our bellman friend, and even the valet all seemed to be in on it. They were all eager to hear how we had enjoyed the extras and the personal touch to our weekend. It would take us some time to be able to save the money to pay for such a weekend at this wonderful hotel again. But it would be completely worth every sacrifice to make it happen. Even though I know this experience could not be duplicated, I know that there is a comfortable room, a caring staff and a very special and dedicated concierge waiting to make me feel like a prince among men.
- Official Description (provided by the hotel):
- Kimpton Nine Zero Hotel will reveal a bold, dynamic transformation in the spring of 2018. An innovative take on modern luxury, all 190 guest rooms and suites, the living room lobby, and 2,400 square feet of private event and workspace will be rejuvenated and reimagined. ... more less
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- Also Known As:
- 9 Zero Hotel - a Kimpton Hotel
- Nine Zero Hotel Kimpton