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“Great Hotel” 5 of 5 bubbles
Review of Kimpton Nine Zero Hotel

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Kimpton Nine Zero Hotel
Ranked #16 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Tola, Nicaragua
Level Contributor
5 reviews
3 hotel reviews
“Great Hotel”
5 of 5 bubbles Reviewed 5 July 2010

Love this hotel and staff, they were so accomodating. The free wine hour in the lobby was a great perk to my stay. It's an expensive hotel, but I booked it using reward points and will probably book for future trips with or with out using reward points

  • Stayed June 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank agentshb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,475 reviews from our community

Traveller rating
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    673
    137
    35
    29
See reviews for
492
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (619)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
Danbury, Connecticut
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 July 2010

went to the theater and stayed here. RIght down the street-so easy to get everywhere. Cut across the common and you are on Newbury street. one of downtowns most central location. freedom trail right outside your door

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank poochienoonan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Nine Zero Hotel, responded to this review, 7 July 2010
Dear poochienoonan,
Thank you for sharing your review with us. We're thrilled that the location worked out so well for your trip! I hope you'll choose to stay with us again when you're back in Boston!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas Fort Worth
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 June 2010

I stayed overnight while on a business trip. I was pleased to find out that I was upgraded to a suite when I arrived. I believe this is a fairly common practice for the Nine Zero if they have availability. Street noise is typically of concern to me while in Boston but the layout of the room set the bedroom furthest from the street which was very nice. The staff were extremely friendly. The noon checkout was also nice.

  • Stayed June 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JasonWright_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 June 2010

Just spent 3 nights at Nine Zero with my husband and teenager. We loved the place, cannot say enough good things about it. Friendly, helpful staff,comfortable beds, quiet room, never heard a sound from any of the other rooms. Great location, can walk to Faneuil Hall, the Commons, Freedom Trail. Afternoon wine hour is wonderful amenity. We also thought the fitness center was well-equipped, better than your typical hotel. Overall, very pleased!

  • Stayed June 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mommerbomber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Nine Zero Hotel, responded to this review, 2 July 2010
Dear mommerbomber,
Thanks for reviewing your stay at the Nine Zero Hotel! Its great to hear that you found our staff helpful and friendly, and the rooms comfortable. I'm glad you were able to take advantage of our great location while exploring Boston, too! Until next time, happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2010

Nine Zero is well placed for exploring Boston. We only used the transit once to visit Harvard, otherwise we walked everywhere. You can step right out of the front door and onto the Freedom Trail and if you need a subway it's just a block away. Rooms are stylish with spacious, well appointed bathrooms and comfortable beds. There is a pleasing ambiance throughout the hotel and we found the early evening wine reception a fun way to start the evening and exchange stories with fellow guests. Staff were courteous, friendly and professional and happy to make our stay as comfortable as possible. A boutique hotel might not seem an obvious choice with two teenage boys but we all appreciated the hotel for different reasons.

  • Stayed June 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KMPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 June 2010

If you are looking for a breath of fresh air from the world where customer service just doesn't exist, run, don't walk, to Nine Zero. It is a welcome change from the norm when you pull into the Nine Zero. Imagine this, people are NICE and SMILING and HAPPY to help you!! I know, it's hard to believe but it's true! We were greeted with a smile by Ben, welcoming us to the Nine Zero, then Brian was very happy to welcome us and wish us a happy anniversary and offer us a glass of champagne. THEN we met Michael, who also wished us a Happy Anniversary and said he had a very special room for us....very special indeed! It was the pent house suite, I know why they call it Could Nine, because it truly was. A cold bottle of champagne and chocolate covered strawberries were soon delivered to the room, again, unbelievable service!! Kevin, the concierge searched high and low to find the perfect place for us to get a margarita. The room was gorgeous, beyond gorgeous actually, the staff were all so friendly, even the lady cleaning the room next door, said hello with a smile. Everyone, I mean everyone, was happy and friendly and genuine. A true haven in from the cold world of today. Yes, the room was immaculate, the shower was hot, the drinks were cold, the bed was comfy, the towels ALL the towels, were soft! Stop looking for another hotel and just go. Thanks everyone, for everything, right down to the cold water for the road trip home. Ben, Brian, Kevin, Lindsay (Have fun in Italy and go to the Epic :0) and of course Michael, THANK YOU! I'll be back soon! (but not soon enough!)

Stayed June 2010, travelled on business
Helpful?
Thank travelmom34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Nine Zero Hotel, responded to this review, 2 July 2010
Dear travelmom34,
Thank you so much for reviewing your recent stay with us at the Nine Zero Hotel. We appreciate the kind compliments! We're so happy to hear that your anniversary was a special one, and I will pass on to our team your warm regards. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, IL
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 June 2010

Right in the heart of downtown Boston. I would definitely stay here again. Its got a great little free wine tasting from 5-6pm in the lobby. The restaurant there looked great - we didn't have a chance to try it but it looks great. The beds were quite comfortable. You get a full ironing board with iron in the room. There is a great mini bar with all sorts of liquor. I recommend it!

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ahuffington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Distributi0nManager, Manager at Kimpton Nine Zero Hotel, responded to this review, 2 July 2010
Dear ahuffington,
We appreciate you taking the time to review your stay with us at the Nine Zero hotel, and I wanted to thank you for sharing your experience with others. I'm glad you were able to join our hosted evening wine reception during your visit, and I'm glad you found our beds to be so comfortable! I hope you'll be back to visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Nine Zero Hotel

Property: Kimpton Nine Zero Hotel
Address: 90 Tremont St., Boston, MA 02108 (Formerly Nine Zero Hotel - a Kimpton Hotel)
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Boston
#6 Romantic Hotel in Boston
#10 Business Hotel in Boston
#11 Luxury Hotel in Boston
#12 Green Hotel in Boston
#13 Family Hotel in Boston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Nine Zero Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
The elegant Kimpton Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted Boston Magazine's Boston's Best Boutique Hotel. Nine Zero Hotel features impeccable service, sophisticated 4-star style, the new Highball Lounge and the perfect launch pad for exploring this historic city. The central location means easy access to Beacon Hill, Boston Common, Faneuil Hall and the Museum of Fine Arts, Boston. ... more   less 
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Also Known As:
9 Zero Hotel - a Kimpton Hotel
Nine Zero Hotel Kimpton

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