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“Top Quality, Unmatched Customer Service”
5 of 5 bubbles Review of Hotel Commonwealth

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Hotel Commonwealth
Ranked #8 of 83 Hotels in Boston
Certificate of Excellence
NJ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Top Quality, Unmatched Customer Service”
5 of 5 bubbles Reviewed 27 May 2014

We stayed at the Commonwealth for 2 nights in May 2014. We were in a junior suite. The room was spacious and attractive. As others have highlighted - the staff is incredible. Helpful in every way and quick as well. Great neighborhood.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheNJTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 4 June 2014
TheNJTraveler,

Thank you very much for taking the time to provide feedback. I'm pleased you enjoyed your stay and we hope to see you back in Kenmore Square again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,264 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,016)
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English first
Dallas, Texas
1 review
5 of 5 bubbles Reviewed 26 May 2014

Loved this hotel! All of the great amenities of the hotel were only surpassed by the amazing staff! It is located within walking distance of some great Boston landmarks, the subway and amazing restaurants.

Room Tip: Back of the hotel overlooks Fenway park, the front, a beautiful view of Commonwealth ave.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 4 June 2014
Tara H,

Thank you for your feedback, I'm pleased to hear that the staff and amenities exceeded your expectations. Hope to see you back in Kenmore Square again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
262 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 25 May 2014 via mobile

We stayed here while my boyfriend ram the Boston marathon. The hotel staff was very friendly, the location was wonderful, and the room was great. The hotel was within walking distance to the convention center, good shopping, the train, and the red Sox stadium. The room was very luxurious and clean. We would definitely stay there again.

Stayed May 2014, travelled with friends
Helpful?
1 Thank merrillma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 4 June 2014
Merrillma,

Thank you for your feedback, I'm glad you enjoyed your stay. Hope to see you back for the Marathon next year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Key West, Florida
Level Contributor
126 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

We are a repeat customer during the last few years and have had great visits. They provided a upgrade at no cost to a outstanding room. It was a shame we only had the time for one night.

Front desk staff were both happy and professional. They talked about our return visit and wished us good news on this visit.

Room was quiet. Clean. Bed very large and comfortable. Second floor street side.

Car parking cost was at the going rate for this area. No mark up. Received car only ten minutes after our pick up request.

Highly recommend the commonwealth for the Kenmore/Back Bay Area.

Room Tip: Enjoy the two restaurants at this hotel. They are very busy. Reservations needed for a table. Seatin...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bostonjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 4 June 2014
bostonjames,

Thank you for taking the time to provide feedback and for your continued support. I'm pleased to hear you enjoyed your stay and hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boston
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Valets await your arrival under the red awning to whisk you to the front desk. There, the attentive crew efficiently takes care of the paperwork, and you are on your way. Although I live just outside of Boston, I decided to stay at the elegant hotel while attending a two-day conference. My Executive Suite was on the Commonwealth Ave side, and featured a sitting area with a spacious window banquet. In spite of being in the heart of a bustling square, the entire space was peaceful. Shoji-style doors separated the sitting area from the sleeping area and the granite bathroom was well supplied with amenities. The comfortable mattress assured a restful night's sleep. Try their restaurant - The Island Creek - especially if you are a fan of fresh oysters - or head to the bar for a nightcap before turning in. Convenient to the green-line T (metro/subway), Boston University, coffee shops and Back Bay. Fenway Park provides a spectacular view from some rooms and hallways, so be sure to request the Fenway side if love the Sox/baseball.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisa028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 4 June 2014
Lisa028

Thanks so much for your feedback, I'm thrilled you enjoyed your visit.

Best,

Adam Sperling
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2014

We arrived in Boston without knowing much about the city. After spending 10 minutes with Jane at the front desk, we felt at ease and had a plan for seeing Boston and taking it in. Located right by the T, and Fenway, with a Starbucks close by, along with nice guys manning the door, we had a great stay. I would definitely recommend this hotel to anyone wanting to stay close to Fenway, and due to the proximity to the T, I would recommend it for anyone staying in Boston for other reasons as well.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Russell J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 4 June 2014
Russell J,

Thank you for your feedback and for mentioning that Jane helped make your visit more enjoyable.
Hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 May 2014

We have stayed at the Commonwealth for many years to visit our children at school. We just stayed for graduation. While overall, the staff is still solicitous, the level of service (for the price paid) has dropped from what we have experienced in the past. The rooms were recently renovated (great), but overall I see what used to be luxurious is merely above average. The room is clean, but there is a little burn on the new carpet, nicks on the old desk. One (not two robes). For some reason, in the bathroom there is only one hook and one tiny towel rack. And, I was most disappointed by Eastern Standard Restaurant. The breakfasts were not that great, as they used to be. I will say that the service and attitude amongst the staff is still top notch. I hope this review spurs management to get their act together to uphold the great tradition of theis boutique luxury hotel. I have serious reservations about staying there again, especially at four star room rates.

Room Tip: The big bonus about this hotel is that all rooms are quiet. We aways ask to be far from the elevato...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLS60763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Commonwealth

Property: Hotel Commonwealth
Address: 500 Commonwealth Avenue, Boston, MA 02215-2606
Phone Number:
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Boston
#4 Romantic Hotel in Boston
#5 Family Hotel in Boston
#6 Luxury Hotel in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Hotel Commonwealth 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
A thoughtful reimagining of what a Boston hotel can be, Hotel Commonwealth unhinges luxury from its traditional definition to bring guests urban vibrance and the ultimate in unscripted hospitality, right in Kenmore Square. That our stylish spot flanks Boston's beloved Fenway Park shines bright on its list of perks, as does being in easy embrace of the city's prominent academic, medical, technology areas. Offering notably ample guestrooms, an authentic "of-service" culture, and food so good even the locals are loyal, our hotel has distinguished itself as a Boston favorite. Newly conceived interiors remain faithful to the hotel's legendary welcoming feel, blending effortless style with considered comforts to create a relaxed urban destination. The result? A refreshingly real hotel where travel smart professionals and knowing influentials converge for inspiration and the unbridled joy of getting it right. This is Hotel Commonwealth. ... more   less 
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Also Known As:
Commonwealth Hotel Boston

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