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“Location, Location, Location”
5 of 5 bubbles Review of Hotel Commonwealth

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Hotel Commonwealth
Ranked #8 of 83 Hotels in Boston
Certificate of Excellence
Thousand Oaks, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Location, Location, Location”
5 of 5 bubbles Reviewed 21 August 2014

Great location - close to Fenway Park, subway and bus lines. ALL of the staff are very much attuned to customer service, helpful with question about hotel and area. Room right on street -- could not hear any noise.

A Keurig coffee maker was provided upon request. Two restaurants in hotel and many more close by.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Fore_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 22 August 2014
Fore_12,

Thank you so much for staying with us and for taking the time to share your experience. I am pleased you enjoyed the hotel and that our staff was able to enhance the experience. We hope to welcome you back again soon.
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4,266 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,016)
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1 review
5 of 5 bubbles Reviewed 20 August 2014

Beautiful hotel and the location is excellent. Service was very good and the staff is very friendly. Location to Bostob Red Sox Park and subway system is excellent. Plenty of restaurants are near by and a good shopping location.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Warren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 22 August 2014
Warren B,

Thank you for staying with us and for taking the time to share your experience. We hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Renton, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

Nice hotel, within walking distance to Fenway Park & close to T-line (subway). No coffee maker in room . First morning there we were woken up by fire alarm & emergency evacuation - noisy & would not shut off! Second morning train derailment in subway. Fire trucks ambulances police helicopters......thankfully no one seriously hurt. Crazy stuff. Not sure I'd stay there again - need somewhere quieter.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 22 August 2014
Susan B,

Thank you for staying with and for taking the time to provide feedback. I'm sorry that we had an alarm during your stay however our system is intentionally sensitive to provide the highest level of safety to our guests. Once an alarm sounds, we are not permitted to turn it off until the Boston Fire Department gives us permission, regardless if we know there is no emergency. As for train derailments..........I wish I had control of that !! We do offer offer coffee makers in the room upon request in case you want to try us again for what I'm sure would be a quieter experience !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

We arrived very late and we happy to find that room service served a limited menu until 2a. When the food arrived it was good except for the fact that 2 of our burgers were cooked rare to medium rare. When we called for the room service to be picked up we let the person know. I saw a $5 credit on our bill that may have been from the charge but there was no way to tell. The front desk ladies were great. However, when we asked about the included breakfast in our package the front desk manager seemed a little short with us when he didn't know or couldn't answer how the included breakfast was to be handled and the amount that would be applied. On last small issue was we requested a roll-away bed.. the bed was in our room when we arrived but no pillows our blankets were provided. House keeping brought them up quickly so it wasn't an issue. If you want to go to a Red Sox game or visit BU this is a great place to stay. BTW why do many hotels not provide an in room coffee maker anymore. Cost?

Room Tip: The Fenway rooms really don't offer much in the way of seeing into the park. Yes you can see a...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 22 August 2014
Shane S,

Thank you for staying with us and for taking the time to provide valuable feedback. I am pleased you enjoyed the hotel but do apologize for the room service, package and housekeeping issues that occurred during your stay. These are simple things that we clearly should have delivered flawlessly and I appreciate knowing about them. We do actually offer coffee makers upon request so the next time you stay, let us know and we will have one for you.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 19 August 2014

We stayed at this hotel for 3 nights. The reason I am giving this place a poor rating is due to their customer service and overall experience. Each room has an industrial size fire alarm. On the 3rd night, the loudest fire alarms you have ever heard went off very, very early in the morning almost giving my husband and I a heart attack (apparently, some jerk off pulled the alarm). Then the alarms continues to go off 4 more times throughout the morning- not cool at all when you are just trying to get some rest. Then when I talked to the front desk about what they were going to do to remedy the situation, they were less than sympathetic. They did not offer any compensation, apologies or show concern whatsoever. I would not choose this hotel if you are looking for a nice place to stay in Boston to relax :( Quite unfortunate to leave town on that note.

P.S They are connected to an Oyster restaurant next door which makes the entire lobby and elevators smell like dead fish :( ewwwwww

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Jasmine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Logan, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2014

Great rooms, easy walking distance from Fenway and all area Bars and shops. Literally feet from subway station that will take you anywhere in Boston. Staff very helpful with guidance on places to see and go.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank warren f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 22 August 2014
warren f,


Thank you for staying with us and for providing your feedback. I am pleased you enjoyed your stay and that our staff was so helpful. We hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nj usa
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

First visit to Boston was a success. Arrived at front of hotel, with staff waiting on us hand and foot. Desk so polite, courteous and helpful. Room, clean and comfy. We stayed in a Junior suite. 2 blocks from Fenway and trolley. Bus stop in front of hotel. 2 restaurants downstairs and an additional bar. Coffee shop, convenience store right outside. I thought it may be noisy being on such a busy street but never heard anything.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Betboop27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
asperling, General Manager at Hotel Commonwealth, responded to this review, 22 August 2014
Betboop27,

Thank you for staying with us and for taking the time to provide your feedback. I am pleased you enjoyed the hotel and that our Front Desk staff made such a positive impression during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Commonwealth

Property: Hotel Commonwealth
Address: 500 Commonwealth Avenue, Boston, MA 02215-2606
Phone Number:
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Boston
#4 Romantic Hotel in Boston
#5 Family Hotel in Boston
#6 Luxury Hotel in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Hotel Commonwealth 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
A thoughtful reimagining of what a Boston hotel can be, Hotel Commonwealth unhinges luxury from its traditional definition to bring guests urban vibrance and the ultimate in unscripted hospitality, right in Kenmore Square. That our stylish spot flanks Boston's beloved Fenway Park shines bright on its list of perks, as does being in easy embrace of the city's prominent academic, medical, technology areas. Offering notably ample guestrooms, an authentic "of-service" culture, and food so good even the locals are loyal, our hotel has distinguished itself as a Boston favorite. Newly conceived interiors remain faithful to the hotel's legendary welcoming feel, blending effortless style with considered comforts to create a relaxed urban destination. The result? A refreshingly real hotel where travel smart professionals and knowing influentials converge for inspiration and the unbridled joy of getting it right. This is Hotel Commonwealth. ... more   less 
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Also Known As:
Commonwealth Hotel Boston

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