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“Embassy Suites - Boston Logan Airport”

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Embassy Suites by Hilton Boston - at Logan Airport
Ranked #55 of 83 Hotels in Boston
GreenLeadersPlatinum level
Leeds, United Kingdom
1 review
“Embassy Suites - Boston Logan Airport”
Reviewed 11 November 2013

The Suites are well placed for Logan airport and a shuttle service operates every 15 minutes. A short walk gives you access to the rail transport system into Boston centre. The Suites are spacious and the bed is very comfortable. The inclusive breakfast makes the overall value of the hotel even better.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Reginald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 12 November 2013
Thank you for your feedback after your recent stay. I hope you visit us again soon.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Burgess Hill, England
Level Contributor
156 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 9 November 2013

Very nice stay. The hotel is a good choice if you don’t want to stay in downtown Boston. We arrived early evening after our flight and were leaving early 3 days later to pick a car up at Boston Airport so the location was ideal. Nice complimentary snacks each evening. Reception staff were most helpful and because we were staying 3 nights gave complimentary wi fi. Breakfast very good and included cook to order omelettes. A little busy one day but not too bad. Suite was good size. The T station is about 8 minutes walk away through the park and gets you to the middle of Boston very quickly. Was apprehensive about walking through the park before we arrived but no problem at all even at night. Shuttle from airport on arrival took a little while to pick us up but there was no problem in dropping us off at the rental car place instead of the airport. Didn’t notice any noise from airport. Would definitely stay here again and was a great start for hotel No 1 on our 24 day road trip down to Florida via New England.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jaav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 11 November 2013
Thank you so much. So glad to hear we were able to give you the perfect start to your long trip to Florida. We hope to see you again soon when you return to New England.
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Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 November 2013

This hotel is not as "polished" as most of the other embassy suites I have stayed at but service was excellent and room was clean and comfortable. Breakfast buffet was very good and quick. There did not appear to be many other food options in the area but hot fresh cookies at registration was a treat. Prices seemed a little high but maybe not for the area. Airport shuttle was frequent. Would stay again if flying in or out of Boston but would search more for sale or promotion.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 733Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 9 November 2013
I am happy to hear you enjoyed your stay. I hope you come back soon to visit soon. It is our high season for rates. As Boston slows down the rates will go down as well. Please call the hotel if you have questions and we will be happy to help you.
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Kensington, Maryland, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 November 2013

I stayed at this Embassy Suites Nov 2-6 while in town for a conference. AS a government traveler, this was the only place that would give me the government rate. THey have a shuttle that takes you to the airport, and from there I was catching the Silver Line 1 bus to the convention center. All told, that took about 40 minutes each way. This hotel does have a complementary breakfast with made to order omelet station. They also have light snacks in the evening Wifi complimentary for Hilton Honors members which is free to sign up. The bad about this hotel is the fitness center, that has just one elliptical and two treadmills. No exercise bikes or stair steppers. The little suites are nice and you have a microwave and little fridge in each unit. The worst thing about staying here is that there are very limited dining options- you can walk about 6 blocks to the area around the Maverick stop on the blue line, where there are a few places, none very pretty but Taco Mex was tasty and the pizza at Santarpio's was amazing.

I had a problem with the bed. It was too soft for me. It would seem all their beds are pillow top mattresses.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Priscilla N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 9 November 2013
Thank you for sharing your experience regarding your stay at Embassy Suites. I also want to thank you for bringing to our attention the fitness center. I will be sure to inform our Director of Engineering, so they can update the equipment.
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Bomoseen, Vermont
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 November 2013

Customer service is their #1 priority. Van driver Mark went out of his way to recover a misplaced pocket book. Thank you. Location is a short walk or van ride to the T. Nice rooms and good breakfast. Comfortable beds a Hilton signature.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bridgewater_NJCoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 8 November 2013
Thank you so much for sharing your feedback and customer service experience. I will be sure to inform all the managers of Marc's actions and how he helped you. Again thank you so much and we hope you return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 November 2013 via mobile

Embassy Suites is an excellent choice if you are visiting Boston. Easy commute to downtown and super convenient if you are traveling to/from Logan Airport.

There is nice brekfast made to order omelet station and lots of choices for hot breakfast all complimentary. Evening light snacks are also complimentary. Wifi complimentary for Hilton Honors members which is free to sign up.

I would recommend this hotel. It has free shuttle service to/from the airport and is also close to blue line MBTA. Excellent choice for Boston Stay.

Stayed September 2013, travelled on business
Helpful?
3 Thank AshishH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 7 November 2013
I am so happy you enjoyed your stay. Thank you for sharing your experience and I hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 6 November 2013 via mobile

I have stayed at many Boston airport hotels; the Hyatt seems the nicest. But if you are in Boston for one or two days with an early morning departure the Embassy Suites can't be beat. The Airport T Station is an easy 8 minute walk through a park (or take free airport shuttle); you are in downtown Boston in 10 min for $2.50 and not worried about traffic. Better still you can purchase a 24 hour pass for the T for $11.

The rooms are spacious with a good desk and several electric plugs. The bed was very comfortablem. I found the staff very helpful. The airport shuttle runs 24/7 about every 20 min. The free breakfast isn't the greatest except cor the made-to-order omelettes. Why eat lunch or dinner here when all of Boston beckons. The gym and pool are small but adequate.

The Embassy Suites Logan is an airport hotel. It wins my vote because of the comfortable rooms, helpful staff and mass transit convenience.

Stayed November 2013, travelled on business
Helpful?
2 Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharleneH493, Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review, 7 November 2013
Thank you so much for your feedback from your recent stay with us. I am happy you enjoyed your stay and your concerns about breakfast will be passed on to the Food and Beverage Director. Thanks again for sharing and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Boston - at Logan Airport

Property: Embassy Suites by Hilton Boston - at Logan Airport
Address: 207 Porter Street, Boston, MA 02128-2213
Phone Number:
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
#51 Family Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Boston - at Logan Airport 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Boston Embassy Suites

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