The front desk personnel are excellent. Usually, staff tend to be the icing on the cake but in this case, I have found them to be the cake. The brightest of stars we have encountered is Lisa Soares. She exemplifies customer service and has made this hotel feel more like a home-away-from home than anyone else we have met on staff. She has the ability of meeting someone once and recalling their name the next time she sees them.
Maid service is excellent. Room consistently spotless and fresh smelling.
Paul Mitchell hair & body products.
The kitchen is well equipped: dishes, dishwasher, cook top (2 burners), microwave, full fridge/freezer w ice maker. Detergent, utensils, glasses, utensils, water pitcher, colander, pots/pans, cloth & paper towels.
The market shop in the lobby, just right of the front desk has a larger variety than must extended stay hotels. In addition to Mama Celeste pizzas, Hot Pockets, Ben & Jerry’s, and Snickers ice cream bars, they also carry Amy’s dinners, Skinny Cow, Sabra snacks, mixed nuts and drinks. Even their beer and wine choices are decent! If you wanted to relax and not venture out, it is easy to do so.
My only gripes are: 1.You cannot take the stairs to the lobby; both stairwells lead you outside the building. 2. No recycling bins in the rooms - bottles and paper make up 80% of my waste yet it’s combined with other waste.
- Official Description (provided by the hotel):
- Boston's rich history is right outside your door when you stay at the Residence Inn by Marriott Boston Harbor. Our hotel offers a choice of studio, one or two bedroom suites, with amazing views of Boston Harbor views and beautiful interior decor. Unique amongst Boston extended stay hotels, our pet-friendly hotel offers a stylish retreat at a substantial value; free wireless Internet access, heated indoor pool, complimentary daily hot breakfast buffet and evening socials Monday through Thursday. ... more less
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- Also Known As:
- Marriott Residence Inn Boston Harbor On Tudor Wharf Hotel Boston
- Residence Inn Boston
- Marriott Boston
- Boston Marriott
- Boston Residence Inn