I was referred to the Onyx Hotel by a friend. Over the phone, they were great. When we got there, half the staff could barely speak English. The room was very small but overall very clean and nice and view from window was horrible; trash and debris. Everything in the room had a price tag on it; including stuff in the closet and an unlocked mini bar that stares at you through a glass door. Prices are horrible for the mini bar; Aquafina water is $5 a bottle. Restaurant downstairs had completely different prices then were listed on the website. You get a super tiny bowl of soup for $9. We had to ask numerous times for a crib that had previously reserved. The staff was rude; including the valet. Hotel is in a good location for adults, about 10-15 minute walks to Quincy Market, New England Aquarium and the Museum of Science. Not a good place to bring young children because you have to walk everywhere. T-station (bus/train) is about a 10 minute walk away, but a tough walk through thick traffic and with young kids. Hotel is right next to a pub, so great for young couples who want to go out. Would not recommend this hotel for young children as you have to walk everywhere; the Marriot is much closer to the t-station. Also did not feel that this hotel was luxury, but about equal to that of a nice Holiday Inn. If you are a young couple and don’t mind walking, the location is perfect.
- Official Description (provided by the hotel):
- Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more less
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- Also Known As:
- Onyx Hotel Kimpton