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“Amazing service, great location”

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Courtyard Boston Copley Square
Ranked #7 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
New York City, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Amazing service, great location”
Reviewed 12 December 2013

We were in Boston for 2 nights over Thanksgiving weekend and stayed at the Courtyard at Copley square, which we booked last minute the night before our trip. The staff greeted us with free pumpkin cupcakes from delicious Boston bakery sweet. The room was nice and quite big, definitely great for the price. The front desk called us like 20 minutes after check in to ensure we liked the room and did not need anything. They helped us make Thxgiving dinner reservation and were just super nice. The location is great! Steps from Copley square and Boylston street. 10 minutes away from Boston common. Would highly recommend it and would go back again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 7 January 2014
Dear Marta B,

thank you for this wonderful review! Excellent staff service is what we always strive for and I'm glad to hear that you experienced it that way.

Please visit us again soon!

Kind regards,
Bernardo Gubert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (338)
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English first
new york
Level Contributor
1,097 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed 6 December 2013

Checked in Friday. No hassle getting a room at one pm. Seconds from back bay station, newbury street shops and beautiful public library. King room could be bigger. Bathroom huge. Very clean. Our second time here and we will be back. Was offered ten dollar breakfast coupon upon check in. Did not need parking which can be high in city hotels. Love it

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nycmom22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 7 January 2014
Dear nycmom22,

thank you for taking the time to write this nice review. It's always a pleasure to read that our guests are returning and that they had a good time. We pride ourselves for our excellent location in the middle of the vibrant Back Bay and we hope to welcome you again soon!

Warm regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

I travel extensively and know when I have found a treasure. It is in the heart of Boston and is over one-hundred years old although it has been updated for the modern traveler. We stayed for 5 days and enjoyed the quiet location, excellent service and food, and exceptionally friendly staff members. Close to all the tourist locations and a beautiful mall. Thank you for making our first visit to Boston so pleasant!

Room Tip: Higher floors will allow for a better view.
See more room tips
Green Features: The hotel practiced eco-friendly practices in notifying of your options for linen service, bottled water of fine quality, although the drinking water was just fine.
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Drukats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 28 November 2013
Dear Drukats,

thank you for taking the time to write us such a nice and extensive review! It's a big compliment to be called a 'treasure' and that our staff exceeded your expectations. We always strive to give every guest a memorable stay and I'm glad you had one.

Please visit us again when you come to Boston!

Warm regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

Spent a night here with the family last weekend. Service was good, room was very large (room with two queens) and facility in general seemed well done. I would stay here again with no issue. I found the price to be very reasonable as well given the location.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 28 November 2013
Dear scottda2,

thank you for writing us this positive review. I'm glad you enjoyed your stay and that you want to come back. Whenever you come back, just let us know so we can try to accommodate you in a big room again.

Warm regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2013 via mobile

Great staff, large rooms, very clean, convenient to local attractions, not all rooms have bathtubs so you have to ask for one that does, book well in advance to save on room price. I plan to stay there anytime I'm in boston.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeggyLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 28 November 2013
Dear PeggyLaw,

thank you for this kind review! It's always a pleasure to read that our guests intend to come back again. We look forward to welcoming you again!

Kind regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maplewood
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

I travel to Boston often on business and I will totally stay here again. Centrally located, rooms were nice, complimentary wireless, near a Starbucks. shopping and good restaurants. I just hope they keep their rates low.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank StephanieWagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 28 November 2013
Dear StephanieWagle,

thank you for taking the time to write this nice review! It's a pleasure to read that you intend to return to our hotel. We try to keep our prices very competitive and currently we have some very nice holiday specials running. You might want to check out the website for these special rates.

Please let us know when you are coming back!

Kind regards,
Bernardo Gubert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, Rhode Island
1 review
Reviewed 20 November 2013

A great location in town convienient to travel in and out of the city. Close to a variety of shopping options and restuarants. Hotel, towels, linens etc are always extremely clean and a nice room size when staying a few days.The kitchen staff and cook are helpful and flexible with requests.
Jason the manager is knowledgable about the city,accomodating to his guests and always welcoming, including special chocolates and cookies. I am very, very disappointed when the hotel is full and I have to choose a different location in town.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donna m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoGubert1, General Manager at Courtyard Boston Copley Square, responded to this review, 28 November 2013
Dear donna m,

what a great compliment to be called 'Boston's best kept secret'! I will make sure that all the staff members will read this nice review. Please let us know in time when you are planning to come back so we can make sure that we still have a room for you!

Warm regards,
Bernardo Gubert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Boston Copley Square

Property: Courtyard Boston Copley Square
Address: 88 Exeter St, Boston, MA 02116-3504
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Boston
#7 Family Hotel in Boston
#8 Green Hotel in Boston
#11 Romantic Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Courtyard Boston Copley Square 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Courtyard By Marriott Boston Copley Square Hotel Boston
Boston Marriott
Boston Courtyard

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