This Courtyard has many pluses. First, the staff was hospitable, cheerful, thoughtful and helpful. We had an excellent reception from a staff member at the front desk, Carolyn. We arrived from a cruise at around 10 a.m. and she immediately empathized with our situation and told us she would have a room for us soon. We were able to get into our room around 11 a.m. instead of the usual 3 p.m. Thank you! The manager was a constant, dynamic presence and even offered to print our boarding passes. Staff had nice restaurant recommendations and gave us all the help we needed to get to where we were going each day. The housekeeping service was excellent and even brought us extra pillows. Another huge plus was the hotel's driver, TJ. The manager heard we needed an extra early ride to Logan and he offered to contact their driver, TJ. He was there extra early (before 4 p.m.) and was such a gentleman. And, the hotel is conveniently located to restaurants, the T and the marvelous Boston Public Library. We'll be back.
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- Also Known As:
- Courtyard By Marriott Boston Copley Square Hotel Boston
- Boston Marriott
- Boston Courtyard