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“Boston History Trip” 5 of 5 bubbles
Review of Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center
Ranked #56 of 83 Hotels in Boston
Topeka, Kansas
1 review
“Boston History Trip”
5 of 5 bubbles Reviewed 3 October 2013

Accomodations were excellent. General Manager was stationed at a strategic point in the lobby every morning and every evening to answer questions and provide assistance to his guests. Very clean property and well taken care of. The free breakfast and evening dinner were more than enough to satisfy us each morning and evening.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank S8ForbesLandingTopKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,075 reviews from our community

Traveller rating
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    75
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 1 October 2013

This is an ok hotel for an overnight stay but certainly not worth the $269 a night that they charge for a regular room. The reason I rate it as poor instead of an average is that the room did not have a mini fridge. For $269 a night I found it ridiculous that room does not have a mini fridge. When I called the front desk I was told that some rooms do not have. Shouldn’t it be a standard by now especially for $269 a night?

  • Stayed September 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Eugene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 30 September 2013

If you're looking for a Hampton Inn next door to Boston Medical Center with a nice lobby, standard breakfasts and nightly dinners this is the place for you. My experience started out poorly in that the complimentary shuttle from the airport took an hour to pick me up; after telling me they'd be there in 15 minutes. My room was on the seventh floor and provided more than enough space for my business trip. I did find a few wandering hairs in the bathroom; more than a little gross, and my room smelled like smoke even though it wasn't cool enough to run the heater and the property is billed as a non-smoking location.

I enjoyed my walks to and from my business engagements from this location and the sirens from the ambulances didn't hamper my sleep.

When I was ready to leave, the hotel was nice enough to hold my luggage for me with the understanding that I'd take the shuttle back to the airport. I should have learned from my previous experience. I wasn't told what the schedule was, and when I asked where I could wait for the shuttle, the girl at the front desk said "Whatever, wait outside if you want". Not exactly the customer service experience I've come to expect from this chain.


I would return to this property but only for business purposes. I wouldn't ask my family to stay here for vacation.

Room Tip: Try to pick a higher floor for quiet.
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  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Simesime13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, United States
2 reviews
5 of 5 bubbles Reviewed 30 September 2013

Very Clean hotel. Felt comfortable throughout my stay. Staff was very nice and helpful when needed. Loved that they not only had complimentary breakfast, but the general mangers dinner special which was sort of like the complimentary breakfast just for dinner. Helped for those of us on budgets. You are right by the hospital, so there was more than normal noise from the ambulance sirens. But I never woke up from them.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Cara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, United States
2 reviews
5 of 5 bubbles Reviewed 29 September 2013

I stayed at the Hampton Inn for a month following treatment at Dana Farber. The care I received at the hotel ran a close second to the exemplary care I got at the hospital. The hotel staff are invariably friendly, helpful, professional and really do seem to love their work.

  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Valery D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 September 2013

Excellent hotel.... easy access to downtown Boston via bus service. Clean facilities/rooms/building. Staff very friendly and helpful.... great quality for price. Highly recommend for anyone going to Boston whether for Business or vacation

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Connecticut
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

Avoided a conference hotel that showed recent bed bug reports the past few years and was much higher in price. Had an awesome room that was cleaned plus they had breakfast and dinners available! You do have to walk to get a city bus or use taxi services to get downtown, should you not wish to drive.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Boston Crosstown Center

Property: Hampton Inn & Suites Boston Crosstown Center
Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Phone Number:
Region: United States > Massachusetts > Boston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Boston
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn

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