I checked into the Loews Boston on November 13th for two nights. I am a usual W, Westin, occasional Hilton, and more recently Sofitel occupant. This is my first experience in a Loews hotel.
I am pretty generally unimpressed. I paid $429 a night for a room with no bath tub. I guess I wouldn’t mind that, I can scrunch on the shower floor and shave my legs, but I would expect other things at that level to be amazing. However, the room is small, with a small desk, a well-worn desk chair that lists slightly to the left, and mismatched lamps. There is an emerald green lamp that clearly came from somewhere else, possibly the emerald city. Bed is comfortable enough and nice pillows in my book, but a coverlet of synthetic…nylon? One interesting feature of the room is a high-end cd player and speakers. I have not actually held a cd in a few years.
One of the main feature I pick hotels on is the internet. I stay at nice places because I have to work out of the rooms, and I travel with a second screen, so I like a big desk. I do cloud based work, almost entirely out of Google drive. Loews hotel said when I called in advance that there was high speed internet, with upgrades if you needed to steam video. There is internet, it is not high speed and churns for a bit on email etc. The internet gets better late night, I think there may not be the bandwidth in the hotel to handle the usage, so working late becomes easier.
The staff seems fine. I work in the Silicon Valley, so I realize I dress like an oversized child, and make all my reservations on hipmunk, and I think that downgrades me a bit. But that is also Boston.
I have been crawling up the east coast for work, and compared the Sofitel and Westin, this is kind of a shame. If the prices were equal, this would be the worst, and since this is the most expensive by a bit, the bang-for-the-buck really isn’t there.
I can recommend the Westin @ Copley personally, and the guy on the Accela coming up with me said that the Marriot was quality. So if you are trying to stay in Back Bay, stick with one of those.
*Loews says they are remodeling soon to become a boutique hotel. If so, they should follow the Virgin America brand building model and keep their prices low until they are what they hope to be.