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“Could not have felt more special and appreciated!”
Review of Loews Boston Hotel

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Loews Boston Hotel
Ranked #15 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Reviewed 12 June 2014

My wife and I spent our 20th anniversary night at the Loews in Boston. A week prior to our arrival I mentioned to the front desk staff that we were going to be celebrating our anniversary. When we checked in the woman assisting us was genuine and sincere in recognizing the occasion and congratulating us. After enjoying dinner in town we returned to find complimentary chocolate covered strawberries, a chilled bottle of prosecco and a card signed with personal messages from many of the staff working that night.
Exceeded expectations! Incredibly thoughtful.

Stayed: June 2014, travelled as a couple
Thank Russ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

Dear Russ G,

First and foremost, a belated Happy Anniversary! Thank you very much for allowing us to be part of your special occasion! We greatly appreciate the positive review and, as a General Manager, one of the best phrases to hear is that we exceeded your expectations. I will be sure to share your comments with our team and we hope to have the pleasure of welcoming you back soon.

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1,225 - 1,231 of 1,736 reviews

Reviewed 12 June 2014

stayed in double bed room on 5th floor. very spacious. bathroom is great size. has both a shower and bath. no fridge. close to a lot of bars, restaurants, copley square. the logan express bus takes you to a few blocks away from hotel.

Thank angelica r
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

Greetings from Boston, Angelica r, and thank you for your review and great rating! Yes, the location is perfect and we appreciate the kind words about cleanliness, space and the renovation…while partial, with think its fabulous too! Please come back and visit us again soon!

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Reviewed 9 June 2014

The hotel has been refurbished and the lobby has the austere minimalist style that seems de rigeur these days, but to a high standard. It is a very comfortable, very clean hotel, well-situated in the Back Bay area, in easy walking distance of many important points in the city, including the parks. The staff were all very attentive and friendly. Although the rooms are rather small (and views towards the back nothing to write home about), we would recommend it as a base for a stay in Boston. We will certainly come again.

Stayed: June 2014, travelled with friends
Thank safergus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

Dear safergus,

We are very appreciative of the time you took to post a review of your experience with us. And while we are always disappointed when we did not recieve a 5 star rating, it is our goal with every guest to earn their loyalty and we are thrilled to have done so with you! If you contact me directly on your next visit to Boston at john.maibach@loewshotels.com, I assure you we will find the right room that will earn us that 5th star on your next review! We look forward to seeing you again soon!

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Reviewed 8 June 2014 via mobile

We loved staying at the Loews, great location, very friendly staff, comfotable bedroom.
The hotel is very pretty, I really appreciate that, lots of nice details. The bar is cool, and has outside seating. Service in general is outstanding.
Has complimentary wi-fi that works very well, and coffee and tea.
It's walking distance from Boylston and Newbury street which is full of pretty little shops, cafes and restaurant. It's also very close to Boston Common. As I previously wrote, the location is great.
The bathroom is very spacious, has a bathtub, very nice water pressure in the shower and very nice products. Loved the bidy lotion.
The bedroom we had was a bit small but comfortable enough, so comfy and silent that we overslept. Bed and pillows were great, good size tv, good A/C.
We would definitely stay there again.

Stayed: June 2014, travelled as a couple
Thank GaliaMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

Hello GaliaMK and thank you VERY much for the fantastic review! As someone who travels as frequently as you do, we are thrilled to hear that we have earned your loyalty. We certainly believe we have something special and unlike all other properties in our neighborhood and thank you very much for recognizing that – the value (comp wifi, in room coffee and lobby coffee), a great bar and restaurant (Precinct Kitchen + Bar), outdoor dining and patio, the location, and most importantly, the service delivery by our team! I will be sure to share your comments with our entire team and we look forward to welcoming you back again soon!

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Reviewed 7 June 2014

Hotel location is excellent in the back Bay Area and not too far to walk down to the harbour/main drag if you want to. I love Boston, have been a few times but this was first time with hubby and kids. We were not disappointed, hotel is clean, modern and all the staff are lovely and helpful. We would definitely stay here again when we visit again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Kazig14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

Dear Kazig14,

We greatly appreciate you taking the time to post a review on your recent stay with us. We hope you enjoyed your time in the States and are very happy to hear that we earned your loyalty should you come back to visit our great city! With so many lodging choices in our neighborhood, we do not take your decision to stay with us again lightly and are most appreciative. ‘Clean, modern and all the staff are lovely and helpful’…music to my ears! Thank you!

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Reviewed 5 June 2014

Right from the time I valeted my car, things went very well at this hotel.
Loved-
The smell they piped in
The pleasant people
The bed was amazing
The toiletries were so great, I asked for extra
Sunday New York Times for free

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mayzthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

And we liked having you!!! Thank you, Mayzthedog, for your 5 star review and great comments. It’s amazing how many positive comments we receive about the new Loews branded scent in our lobby! We are so glad to hear that not only that little nicety but some of the other items that are sometimes overlooked you enjoyed! Thank you very much for taking the time to share your experience and we hope to see you again soon!

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Reviewed 5 June 2014 via mobile

I'm not too familiar with all the hotels in Boston, but I must say this is a great hotel. The room is clean and comfortable, and I like that it is not a huge hotel. Stephanie at the reception desk was great and made sure everything was better than expected!

Stayed: June 2014, travelled on business
Thank aecas78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMaibach, General Manager at Loews Boston Hotel, responded to this reviewResponded 20 June 2014

Dear aecas78,

Thank you for your post and the 5 star review! If you like Boutique hotels and enjoy their atmosphere, then we are definitely the place for you! Thank you very much for the kind comments and we have shared your experience with our entire team! It is also very nice of you to take the time to mention the efforts of Stephanie. She is an integral part of our Front Office and we are fortunate to have her as part of our team.

Thank you again and we look forward to welcoming you back to the Loews Boston Hotel soon!

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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116-5107 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Boston
#12 Green Hotel in Boston
#14 Family Hotel in Boston
#17 Business Hotel in Boston
#17 Romantic Hotel in Boston
Price Range: £129 - £395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Boston Hotel 4*
Number of rooms: 225
Official Description (provided by the hotel):
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more   less 
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel

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