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“Bad service”

Charley's Eating & Drinking Saloon
Price range: US$31 - US$40
More restaurant details
Restaurant details
Good for: Groups
Dining options: Lunch, After-hours, Dinner, Breakfast, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Neighbourhood: Back Bay
1 review
“Bad service”
Reviewed 18 September 2012

We were greeted by a spunky host and sat on the patio. We waited ten minutes to be greeted by our waiter who never said hello just said "what do you want?" We simply ordered our drinks not knowing what we wanted to have for lunch. The server then told us we had to place our order now in order to get our beverages. We then waited ten to fifteen minutes to get our drinks that were watered down. Our food came about five minutes later the sever check back once. The guacamole was horrible! Not fresh like stated on the menu. We are servers and stacked our plates to the side when we were done and we still had to wait. We will never be back because of the horrible service!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank afeehan15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

77 reviews from our community

Visitor rating
    37
    23
    12
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Quebec
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Nice atmosphere outside”
Reviewed 4 September 2012

We were in Boston for 3 nights. We went to Charley' on our first night. The food was good and the atmosphere on the terrasse was super pleasant. Plus they have a nice wine selection at reasonable prices. Service was very curteous.

Visited September 2012
Helpful?
Thank javaQuebec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
São Paulo
Level Contributor
91 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Great and very young”
Reviewed 27 August 2012

We went in the middle of the week and was crouded !!! We get some drinks at the bar and got a table at patio - what was amazing !!! The menu its very basic, but everything was great !!! I love and recommend !!!

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank buinaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Really, really good burgers......pleasantly surprised!”
Reviewed 19 August 2012

The service was really good...I honestly had the best burger I've ever had.......so glad I checked it out on Trip Advisor first........really good feel to the restaurant and very good value for the area.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 2212red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
210 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“A pleasant site for an outdoor lunch”
Reviewed 10 August 2012

There are umbrells for the sun. The waiters are attentive and quick. The prices are reasonable. The menu is predictable.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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