I recently booked this hotel through central reservations and upon checking out I noticed the price for my second night wasn't as I was quoted over the phone and I did not receive an email confirmation.
When I brought this to their attention, I was told that I signed for that price when I arrived.
I admit it...I didn't read the paper I initialled but I really had no reason to as I already knew what the price was. The price was almost double and the manager's responce was...too bad you signed the paper! This is when I want them to go back and listen to recorded message for quality assurance ...just not what I expected from this chain of hotels. It makes me wonder if this is a scam?
- Official Description (provided by the hotel):
- Set a pace that suits you at Residence Inn by Marriott® Boston Downtown/Seaport located minutes from the financial district. Whether you're with us for a few days, a few weeks, or a few months, our unique extended stay, Boston hotel will provide you with all you need. You'll thrive at Residence Inn with the conveniences that make travel a pleasure, like spacious studio and one bedroom suites with separate living and sleeping areas fully equipped kitchens ready for your favorite cuisine. Free Internet for connecting to work and the outside world. Free hot breakfast starts mornings off right and end the day in our lobby lounge. The new Residence Inn boasts a large cutting edge fitness center with exterior windows for strengthening your body and soul. At Residence Inn Boston Downtown/Seaport, we will provide you with a great location just minutes from the Boston Convention Center, The Seaport World Trade Center, Boston's Financial district, the NE Aquarium and minutes drive to historic Fenway Park ... more less
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