My boyfriend and I just returned from a four-night stay at the Boston Westin Waterfront. We enjoyed the hotel and were very pleased with our stay.
Overall: This is definitely a business hotel, and we reaped the benefits of the expanded services offered by a business hotel, even though we were on a leisure trip. We took a red-eye flight so arrived at the hotel around 7:00 am, but they were able to check us in! I know this depends on availability, but I've been to hotels where they won't even check to see if they have openings that early in the day. The front desk and concierge staff was universally friendly and helpful, even sharing some restaurant recommendations and making change. Here's one feature I loved: The hotel lobby has two computer stations where you can log in, check on your flight, and print out your boarding pass. They also have a screen in the lobby (as well as a station on the in-room TV) with what I call the "departure channel," which lists upcoming airplane departure times.
Location: I saw some complaints about the location of this hotel, but we liked it a lot and found public transportation options very easy. We were a 30-minute walk to most of the popular locations in Boston. The T stop is right across the way, and we could be at South Station in minutes. I recommend the $15 one-week LinkPass. Also very convenient to/from the airport (just hop on the Silver Line, which is a bus, to the World Trade Center Stop, go upstairs, and walk over the pedestrian bridge to the hotel). The Old Town Trolley Tour picks up and drops off right at the hotel's lobby. We didn't use a single taxi for the whole trip. There aren't restaurants, liquor/grocery stores nearby, though, so plan accordingly. (Try MJ O'Connor's at the hotel, maybe!)
Room: Our room had a great view of Boston and a bit of the harbor. We put down the see-through shade but didn't close the black-out curtains, so we woke up every day to the lovely view. The bed was very comfortable. We had all the standard in-room amenities, like single-serve coffee maker, glasses, ice bucket, bottle opener, etc. The bathroom was comfortable and equipped with lotion, shampoo, conditioner, blow dryer, robe, etc. (no fan, though -- boo!). Everything functioned well, and we had enough room to spread out. The room was mostly very quiet, but we could hear people/housekeeping walking by sometimes. Everything was clean, and housekeeping was inobtrusive.
Dining: The in-room dining was very standard, but it's available 24 hours, which is nice. We ate twice at MJ O'Connor's and were very pleased with it. The food and drink were tasty (we had Dark 'n' Stormy cocktails and Harpoon beer for drinks and fish 'n' chips, chicken salad, pizza, and the fabulous hot dog platter for food), and the service was friendly and attentive. Highly recommended! We tried City Bar once, and the food was good (I think it shares a kitchen with MJ O'Connor's), but the service was pretty poor. We had breakfast one day at Sauciety. The food was pretty tasty, and the service was passable but not great. I'd call the food and drink prices very high, but it's a hotel, and it's in Boston, so we weren't surprised or put off.
I call this hotel a very good value in a very good location. I would definitely stay here again!
- Official Description (provided by the hotel):
- The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more less
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- Also Known As:
- The Westin Boston Waterfront Hotel Boston
- Westin Hotel Boston
- Boston Westin