My mother and I stayed overnight at the Intercontinental on the Spa package. The hotel is beautiful, staff friendly, room large and well appointed. My only complaint was with a component of the service. The Spa package included complimentary fruit on arrival, a $50 spa credit and breakfast in the morning. When we arrived the gentleman who checked us in mentioned that we were there on the Spa package, but it was only later that I realized he had not shared any information with us. As we sat in the Spa a few hours later I found myself wondering did they forget our fruit or will it come later.....?(it came later). Then later in the evening I realized I didn't know where we were to have our breakfast. Then upon checkout I wondered if I should have checked the bill at the Spa to make sure they took off the $50 dollar spa credit, and was told that is done upon checkout. Finally, the woman checking us out overheard me mention to my mother that I thought I undertipped the breakfast waiter and would go back, and she informed me that the Spa package includes that gratuity. Definitely something I would have liked to know before the meal.
The Intercontinental is a lovely hotel, but for $400 per night, I would have liked a bit more service.
- Official Description (provided by the hotel):
- This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Odigeo, Hotels.com, Ebookers, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your InterContinental Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Intercontinental Boston Hotel Boston
- Boston Intercontinental