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InterContinental Boston
Ranked #4 of 85 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Reviewed 22 February 2014

We stayed at the Intercontinental Boston this week and were thoroughly impressed with the customer service, cleanliness, location, and amenities of this hotel. The staff was courteous and helpful and the room/suite was immaculate. We would highly recommend this hotel to friends and family!

  • Stayed: February 2014, travelled as a couple
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Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 February 2014 via mobile

Stayed here for a wedding.. Which was beautiful, lovely couple and the services that the hotel provided were outstanding. The food was elegant and delicious. The room had a great view of the city. The room was spacious, the bed comfortable. The bathroom was very nice and luxurious. The location of this hotel is fantastic, you are walking distance to many great attractions in Boston, and the North End.

  • Stayed: October 2013
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Thank Snowchickens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterConBos, General Manager at InterContinental Boston, responded to this reviewResponded 26 February 2014

Dear Snowchickens,

Thank you very much for the positive review. I'm so glad you enjoyed your stay and the wedding celebration; we certainly take pride in our outstanding team and spectacular venue for such a special occasion. I appreciate your wonderful feedback and hope to welcome you back the next time you are in Boston.

Sincerely,

Ian Pullan
General Manager
InterContinental® Boston
Ian.Pullan@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

Such a great hotel! It made for a comfortable and relaxing getaway. Our room had a great view of the city and everywhere we needed to go was easily accessible. Make sure to grab a meal at miel--it's a real treat.

  • Stayed: February 2014
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Thank Apine1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

As a long-time Bostonian I don't get to sample Boston hotels beyond the infrequent visit to a hotel bar, restaurant or function hall for a wedding or event. But as a frequent work traveler I have been fortunate enough to stay in some of the finest accommodations across the country (and world). To that end, I have rather high expectations when I stay in a hotel... I am pleased to report that the Intercontinental completely surpassed my expectations. Words cannot begin to describe how impressed I was by the entire experience - from the moment I walked through the doors I instantly felt like I was escaping the cold Boston winter and entering an oasis of calm, impeccable service, and beautiful design & furnishings. The room itself was spacious and modern, and the products in the bathroom were top notch.. I'm still using the shampoo and conditioner! I was lucky enough to sample the lunch menu at Miel, a gorgeous and intimate French restaurant that ranks among the best in Boston. LOVE LOVE the fact that they harvest their own honey on-site (it was delicious). The staff at the hotel made every effort to make me feel special and taken care of - it's really service like this that makes a hotel experience memorable. There is no other place in Boston that I will recommend for out-of-town visitors and clients in the future! Thank you Intercontinental for making a dreary Boston weekend so incredibly special!

  • Stayed: February 2014, travelled as a couple
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Thank BostonGirl317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

We hosted a meeting at this property and was pleasantly surprised by the accommodations. The food! The food was fantastic both in the restaurants and in banquets. The Honey Rosemary Naan Bread is intoxicating. All of the staff members with which I interacted were pleasant and very helpful. To note, the housekeeping staff were so sweet. Even though I was there for work, I was transported to a calm environment every time I entered my room. I hope to return possibly for a fun vacation one day, but until then, this hotel has entered my top 10 list both for business and pleasure.

Room Tip: Waterside views are nice but I wouldn't pay additional for them.
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  • Stayed: February 2014, travelled on business
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Thank Ginger_Garner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

There were a few things about our reservation that got a bit screwed up. But there were two hotel employees that stood out as so helpful, pleasant, and friendly, that we forgot about the other stuff quickly.

Charles -- he is the gentleman that coordinates the 12th floor club. He went out of his way to be accommodating in several ways, and additionally (maybe more importantly?), he took time to make a meaningful personal connection with us. His positive demeanor and friendliness were very much noticed and appreciated. Awesome guy.

Natascha - she was the manager on duty. When we asked her questions about the things that had gone wrong with our reservation, she handled them extremely professionally, and even went beyond that. She brought us in her office, spoke calmly and with a smile, let us speak our minds openly, and immediately took action to resolve everything. You could tell that she genuinely cared about our satisfaction as hotel guests.

Definitely recommend the hotel to anyone in the Boston area. Close to Little Italy for good eats, and the hotel has the best gym set up that I have seen in a long time.

  • Stayed: February 2014, travelled as a couple
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Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

Stayed in this property for one night recently on a business trip to Boston. Had a great room on the 8th floor facing the park and fire department across the way. Service was swift and professional, and the room itself was fairly large and incredibly modern. Lighting was top notch, and the radio had background music at the touch of a button. The room I stayed in had both a tub and a shower, and the water pressure was excellent in both. The shower had two shower heads, and the bathtub even had a shower head.

This place is definitely luxurious. The room itself had a bed, a chair, and a desk. Good for business, but I felt it was missing a couch where you could watch TV. The bed was fairly standard, but comfortable. I slept well. One element that did not bother me but may bother some was the noise from the street. Look - you're staying in the city, so you should expect some noise. But with all that said, there was some constant fire truck noise, probably from the fire station across the street. Also, the blinds did not close all the way, and the light in the morning is almost as good as the view!

  • Stayed: February 2014, travelled on business
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Thank Albert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Boston

Address: 510 Atlantic Avenue, Boston, MA 02210-2210
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Boston
#3 Luxury Hotel in Boston
#6 Green Hotel in Boston
#7 Business Hotel in Boston
#7 Romantic Hotel in Boston
#8 Family Hotel in Boston
Price Range: £149 - £381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Boston 5*
Number of rooms: 424
Official Description (provided by the hotel):
This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more   less 
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Also Known As:
Intercontinental Boston Hotel Boston
Boston Intercontinental

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