Stayed at the InterContinental for several days of business meetings and I must say I was impressed from the start. My early flight brought me to the hotel around 8:30am where I had planned to drop off my bags and then read the newspaper prior to my first 10am meeting. I was happily surprised to find that my room was ready and I was able to check in early. The staff was extremely pleasant and professional, my room was among the cleanest and most functional I have experienced, and my two night stay was perfect, save for one minor detail.
Somehow I managed to leave my wedding band on the bathroom counter of my room. Took me several hours after checking out to discover this and my heart sank as I imagined it ending up in some pawn shop. By the time I was able to call and check, a full day had passed. I was able to reach the evening manager (Mr. McCain) and in short order he located my ring, took down my personal information and promised to mail my wedding band back to me. When I arrived home from work today I was greeted by a FedEx package containing my ring!
InterContinental Boston will most definitely be my hotel of choice the next time I am in Boston for any reason, business or personal. Professionalism, honesty and integrity, not to mention great service from this hotel!
- Official Description (provided by the hotel):
- This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Boston Hotel Boston
- Boston Intercontinental