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Reviewed 23 July 2016

Our room of 2 queen beds was not available. The manager, Karan, worked very hard to find us a room that would accommodate my husband and 11 year old son. They upgraded our room to a king but put a very comfy rollaway. Additionally, he added several vouchers. Typically managers do not aim to please like The Liberty Hotel.

Room Tip: Loved the room with the view of the St Charles River. Very interesting and in accordance with the jail theme. great architecture remodeling
  • Stayed: July 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank 1Beachbabe55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2016

Stayed here for a few days after a visit to New York and wished we had more time. The hotel is in a great location situated in a old jail which gives it some charm. However, the real clincher for us was the staff. They could not have been more helpful and welcoming. They gave us some excellent recommendations for resturaunts and helped us organise a wonderful day trip to Maine. The room we got was upgraded to a suite due to my SPG Platinum membership which was a real bonus.The rooms very spacious and clean and very well appointed. Walking distance to many of Boston's attractions and landmarks as well as the city centre. I will most certainly stay here again and would recommend this to other who are looking for a good quality 5 star hotel.

Stayed: September 2015
Thank Argy39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2016

We truly enjoyed our stay at The Liberty!
From the extraordinary kindness of the associates at check-in to the beautifully re-imagined rooms to the remarkably thoughtful service offered when we forgot an item in the room -- The Liberty exceeded our every expectation. We have a new favorite hotel in Boston.

Finally, a special shout-out for the breakfast chefs...our poached eggs were the best ever...perfectly prepared! (As was everything at this stand-out hotel!)

  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank The_Traveling_Tom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016

The hotel is simply beautiful. The lines at check-in were a bit long, but we were able to check in early. No coffee in the room but a nice coffee cart in the lobby. Rooms were comfortable. Ask for a room on a higher floor to get a view. Good location as the T stop is across the street.

Stayed: November 2015
Thank AuntJeanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDaddonaHEI, Guest Relations Manager at The Liberty, A Luxury Collection Hotel, responded to this reviewResponded 22 July 2016

Thank you for taking a moment to leave this kind review. We're thrilled to see how much you enjoyed our hotel and are looking forward to welcoming you back for future outstanding stays.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2016 via mobile

The remodel of this hotel was stunning. Eeerily autyentic and some cool plaques. Wish there was more original pieces of the jail displayed. Im 99% sure there is a ghostly presence in the hotel. I felt at times i was being watched when i was alone in my room. Cool stay.

Stayed: August 2015, travelled solo
Thank tiffany1489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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