Two years ago, we visited Boston, and use Old Town Trolley. We were very happy with that experience.
However, we visited on June 23rd and 24th of this year, and our experience was not a pleasant one. We got off at stop #2 in the north end, and visited and walked to the Old North Church and continued walking to the USS Constitution stop, which is #3. We waited in the heat of the sun for a half hour until a trolley pulled up. During that time, we saw duck boats, and other trolleys representing another company pull up multiple times. When Old Town pulled up, there was room for 2, and my husband and I were not those two people. Our total waiting time at stop 3 was 45 minutes.
Once we were boarded again, it seemed as if no one was getting off. Time after time we stopped at stops, and had to tell the people waiting, "No room!" The promise of another trolley was offered, as long as they were patient, and would wait in the sun.
We had decided to risk it by getting off at the Cheers stop. We walked in the Public Gardens and throughout Boston Common, and then, the wait began. Another 30 minute wait back at the Cheers stop.
We didn't dare get off again. It was now 3:30 p.m., and you must be on a trolley by 5 p.m. Other companies run past that time, but not Old Town Trolley.
We started the next day with a few specific stops in mind. We waited 40 minutes at Fenway Park, in the 90 degree heat for a trolley to appear. Double decked bus tours were showing up every 10 minutes, and my husband and I agreed we had made a mistake using Old Town this year. When the trolley appeared, it was an older trolley, with only about 2 seats available. But, there was a problem with this trolley. The door wouldn't open all the way. You could not reach the handle bars, and for me, that was a problem. My husband literally had to push me through the door so I could reach the handle bars to help myself get in. That left me in excruciating pain, with the likelihood of broken ribs because the squeeze was so tight.
We decided to only get off at the Boston Tea Party stop because we truly couldn't be guaranteed that we would be picked up in a timely manner. I was also physically hurting. We went to the Tea Party Museum, and afterwards, began the wait. Every trolley that came by was filled. We then decided to just walk back to the Harbor Parking garage and forget the trolley.
Yes, the tour is great IF you aren't going to get off. From what we witnessed, the majority of people AREN'T getting off. Every stop we stopped at had to be told that the trolley was filled and another trolley would be coming.
I am a very positive person and it's difficult to write this, but with so many other options available for touring, it's my recommendation that you try something else.
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