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The Inn at Longwood Medical
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Reviews (1,243)
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All reviewschildren's hospitaldana farberbeth israelfront deskmajor hospitalsfenway parkfree continental breakfastred sox gamemuseum of fine artsconvenient locationdunkin donutshotel restauranthousekeeping stafffew blockssurgerypatientscvs
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758 - 763 of 1,244 reviews
Reviewed 10 November 2013

Honestly, it is the first time i write a very negative feedback on Tripadvisor. I stayed in this hotel for 2 nights during a business trip. Once arrived at the hotel, the entrance hall smelled just freshly painted. The room: extremely noisy (street, ambulances), difficult to regulate the room temperature with the outdated heater, holes in the curtain, small bathroom with outdated shower. One positive comment: the quality of the bed (matress) was good. It was shocking to pay $269 per night for this room.
Furthermore, i had breakfast at the Longwood Grill. Had to wait 5-10 min for the waiter. Quality of food was bad (fruit salad was not fresh).
Definitely, i do not recommend this hotel. It is a shame to pay so much money for poor quality.

Room Tip: If you have to stay there (close to hospitals), ask for a quiet room.
  • Stayed: November 2013, travelled on business
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1  Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

Definitely not a luxury stay, but if you need be in the major BWH medical area this will do. Clearly dated and in need of upgrade, they seem to try and maintain. Service is good. My toilet was in need of replacement without question. The food court is a nice touch and the available CVS is a serious plus. Breakfast in the dinning room was fine and burger with sweet potato fries was a plus (make sure the fries are hot). Would not go out of my way to stay here, but if you must, it does the job.

  • Stayed: November 2013, travelled with friends
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1  Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

This is our tenth time staying a t the Inn. This hotel is the best location if dealing with Dana-Farber Cancer Inst. , Brigham and Womens Hospital, or the Childrens Hospital. All three buildings are connected by interior bridges and the hotel is accessible through the Galleria Food Court which is only 20' feet drm the Dana Bldg. I have been going through extensive cancer treatment and find the location i a god send. Raining, snowing, cold weather NO PROBLEM. The hotel was once a Best Western but since going independent, are making many subtle fixes. The offer a special rate for medical patients and there families. You might find a minor flaw here and there, but the FANTASTIC STAFF and location is priceless.

Room Tip: if you want quiet, ask for a room in back not facing street.
  • Stayed: November 2013, travelled with family
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1  Thank Kensjr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

I have stayed at the Inn at Longwood many many times, and I find the hotel staff to be helpful, professional, and kind. Everyday they encounter people going through the worst of what life can offer, and they are always gentle and sweet. Jenna, at the front desk is a breath of fresh air everytime I see her. I come into the hotel cranky and overwhelmed by the traffic and she always is able to make me laugh.
The staff at the restaurant, The Grille, is not as pleasant or professional, and the food is ok at best.

  • Stayed: October 2013, travelled with family
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1  Thank sevenaem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

We found our suite to be immaculate. The beds were comfortable, the bathroom had a lovely walk-in tiled shower, and there was a small coffee brewer, microwave, and small fridge. On a lower floor was the Galleria, which included a food court, and also The Grille, which was a high-quality restaurant. We could not have been more satisfied.

  • Stayed: October 2013, travelled with family
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2  Thank maradis621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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