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“Beautiful views of the city and harbor!”

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Boston Harbor Hotel
Ranked #2 of 86 Hotels in Boston
Certificate of Excellence
Reviewed 2 December 2013

Whether you face the city or the harbor, the views are spectacular of this beautiful city! The harbor views are beautiful but this time we faced the Custom House and it was fantastic as well. The hotel is beautiful and the rooms are spacious and well appointed. The Christmas trees were being decorated in a nautical theme in the lobby and it even made this Grinch excited for Christmas. The staff is warm and welcoming and not put off by a family of six. The doormen were a great group and set the welcoming tone of the hotel. I wouldn't stay anywhere else in Boston!

Room Tip: I love the harbor views but a view of the Custom House is sure to please.
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  • Stayed: November 2013, travelled with family
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Thank McFamily2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 10 December 2013

The fantastic views from the Boston Harbor Hotel at Rowes Wharf are certainly a treat, especially when historic buildings such as the Custom House are involved. We are so pleased that your holiday spirit was given a boost by our festive lobby decorations and we are certainly grateful for your kind compliments for our staff. Please come and visit us again soon!

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1,002 - 1,008 of 1,994 reviews

Reviewed 2 December 2013

What a gorgeous hotel. Perfectly located with beautiful views of Boston Harbor. Close to Fanueil Hall and Quincy Market. Luxurious, classy. wonderfully attentive staff in the hotel including the front desk, concierge and bell hop services. Rooms are beautiful and staff aims to please, First choice in Boston. Facilities are top notch.

  • Stayed: November 2013, travelled as a couple
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Thank sanford1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 10 December 2013

We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations and that you found the views to be breathtaking! Your wonderful comments for both our staff and our hotel are sincerely appreciated and we eagerly await your next visit to our hotel. Thank you for your review.

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Reviewed 30 November 2013

This property is located on the waterfront near the financial district and within walking distance to many of the historical sites and fabulous north end restaurants and shops. It was perfect for our 5 day trip. First, let me praise each and every staff member we encountered. From the informative reservation person to the friendly doormen (Jimmy always went out of his way to give us directions and tips to the best lobster rolls in town), professional front desk clerks (who made special room requests easy), to the extremely conscientious Concierge team (Miller, Rob) and the hotel drivers, Rafik and Anthony were always a step ahead of our needs. The hotel housekeeping staff are excellent and always friendly. Cookies and milk were brought each night for our son, and one night we arrived to a lovely surprise of wine and a cheese and fruit platter. One night we decided to try and get last minute tickets to a show and couldn't obtain them on our own, so Miller at the Concierge desk made some calls and "walla" he found us great seats at an almost sold-out show. When we arrived at the Boston Harbor Hotel after a long and tiring red-eye flight the hotel made every effort to get us into our room before 10:00 AM even though we had made special room requests. They simply made it perfect. The room was large, decorated in classic New England fashion, spotless and laid out in a comfortable floor plan with a sofa bed in a separate area. Great detail in the room lighting and decorative items. Lots of storage and dressers for our personal belongings. We had a lovely view of the city. It was quiet, yet provided the right amount energy one would want in a city hotel. Thank you for making our Thanksgiving trip so wonderful!

  • Stayed: November 2013, travelled with family
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Thank PhoenixWestin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 2 December 2013

Thank you for taking the time to provide such a detailed account of your stay at the Boston Harbor Hotel at Rowes Wharf. Our staff is dedicated to providing thoughtful and personalized service to all of our guests and we are pleased that their efforts were so generously acknowledged within your review. It was certainly our pleasure to make your Thanksgiving stay with us memorable and we look forward to having you and your family as guests again in the future.

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Reviewed 29 November 2013

We recently stayed at the hotel and couldn't have been happier. The hotel staff was very helpful and friendly, the rooms spotless and elegant,and morning papers were delivered on request. We will definitely return for another stay!

  • Stayed: November 2013, travelled on business
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Thank Johnfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 2 December 2013

Creating an enjoyable experience for each and every one of our guests is our steadfast commitment at the Boston Harbor Hotel at Rowes Wharf and we thank you for letting us know we attained that goal with you. We look forward to welcoming you back and thank you for your kind review.

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Reviewed 26 November 2013

This was our first trip to Boston and we stayed for 4 nights, we chose the hotel because of the good reviews, we arrived from the airport by water taxi which was inexpensive and a good start. On arriving at the hotel we were greeted by the doormen who were always cheerful and welcoming. Check in was swift, but we weren't given any information about where anything was or facilities available, we booked a harbour view room and were on the 8th floor, which sounds fine but was the first stop of the lift and we overlooked a roof, albeit with a water view. In hindsight I would not have paid the several hundred pounds extra for the harbour view as we didn't spend much time in the room, OR, I would ask for a much higher floor.
The room itself was lovely, the bed comfortable and bathroom and accessories etc were fine, however, apart from Sunday we were woken early by the incessant and constant pile driver noise from work being undertaken somewhere nearby, you couldn't get back to sleep it was constant and extremely irritating. The other REAL disappointment was that there were no tea/coffee making facilities in the room although you could order room service, I think something like $12 or $14 for coffee (plus tip), and while I appreciate that this is a high quality hotel, I like to be able to make a cup of tea/coffee when I want it, not to have to phone/wait/greet/tip etc, especially when you're in a bad mood because of the pile driver.
The Hotel is lovely inside but we didn't use any of the facilities, and if you want breakfast in the hotel I would book it in advance as part of a package as it seemed quite expensive, we actually enjoyed eating out every day.
We took a tour initially which was a good orientation and in terms of the hotel location, it's fine for the waterside and North end but if we come back to Boston which is an extremely friendly city with lovely areas and really helpful locals, we would probably stay nearer the common or Copley area, and the underground system is easy to negotiate.
Checkout again was fine but no-one asked us whether we enjoyed our stay or invited any comments.
Would I recommend the Hotel? --I think in spring or summer I would, I'm not so sure in the winter, and I would definitely find out if there was any major construction work nearby as one of the tour guides said that there were some major plans in the Seaport area for more hotels/conference/exhibition centres etc which is quite close to the Hotel.

Room Tip: If you don't spend much time in the room, don't pay extra for a harbour view or ask for a hi...
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  • Stayed: November 2013, travelled as a couple
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1  Thank sunflowerWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 2 December 2013

Thank you for taking the time to post your observations about your recent stay. It is critical for us to receive this kind of feedback from our guests, so that we continually have the opportunity to evaluate our service and make improvements when needed. We apologize for missed opportunities to make your stay more enjoyable, and hope that you will consider returning in the future so that we may provide the thoughtful guest services that you should expect from our hotel.

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Reviewed 23 November 2013

We were in Boston during the "Champship Week. This was our second trip to Boston and while we had no complaints of the hotel we stayed at during our last visit, we decided to stay here to be closer to the water. From the minute we walked in until the minute we walked out we were over 100 percent satisfied. We asked about the route for the Red Sox Championship parade while checking in and when we turned around someone from the Concierge Desk had outlilned the route for us and gave us some tips on the best spots to be. The view from our room was exactly what we requested and the room itself was large, beautiful and very comfortable. The Concierge was also right on with restaurant suggestions and provided transportation for us. Breakfast in the morning was amazing and the service excellenct. How wonderful to be handed the Championship Edition of the Boston Globe while having a delicious relaxing breakfast in a beautiul environment! We were a little concerned that because of the huge amount of people in town for the World Series that service would have been (understandably) not quite top notch. We were certainly wrong on the assumption! We are huge Red Sox fans and now huge fans of the Boston Harbor Hotel. Congratulations and thanks to everyone at the hotel for making our stay one we will remember forever. The staff from the Boston Harbor Hotel should have had their own Duck Boat in the Championship Parade!

Room Tip: Ask for a Harbor view
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  • Stayed: October 2013, travelled as a couple
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2  Thank geaux1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 26 November 2013

We are so happy to hear that your recent experience at the Boston Harbor Hotel at Rowes Wharf was so positive. It was certainly our pleasure to provide you with the special amenities and services that make staying at our hotel so special. Our guest’s comfort and satisfaction are our top priority and we look forward to welcoming your return the next time you are in Boston. Thank you for your review.

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Reviewed 21 November 2013

I visited Boston for the first time this past August, and walking into the Boston Harbor Hotel just set the bar for the whole trip. The service is five-star. Go see Fred for amazing drinks and some great tips on places to stop at. The rooms are gorgeous. Try and get a harbor view. Our room was right above their blues barge, so we sat on our balcony and listened to the great music from above. The hotel is right in the middle of everything. Easy walking to the North End. We took bike-cabs over to Beacon St and Newbury St. When I come back to Boston, THIS is where I'll be staying!

Room Tip: Try and get a harbor view!
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  • Stayed: August 2013, travelled with family
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2  Thank Christi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this reviewResponded 26 November 2013

We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations. Our convenient location makes it easy for our guests to make the most out of their stays in Boston and we are happy that it worked out so well for you. Your 5 star review is so appreciated by all of us and we cannot wait to welcome you back again soon. Thank you.

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Additional Information about Boston Harbor Hotel

Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 86 Hotels in Boston
Price Range: £238 - £646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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