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“Top Notch”

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Boston Harbor Hotel
Ranked #3 of 83 Hotels in Boston
Certificate of Excellence
Warsaw, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Top Notch”
5 of 5 bubbles Reviewed 6 January 2014

We booked the hotel for a Christmas visit. From the moment we drove up, we felt like VIPs. The staff is so professional and attentive to every detail. The harbor view room was great; very spacious, very clean, tastefully decorated and comfortable. Breakfast at the Sea Grill was good and we would have loved to have had dinner there had our schedule permitted. The bar looked really inviting as well. The woman in the gift shop lent us scissors and tape to wrap our gifts, the concierge was very helpful to direct us to the nearest FedEx office, the valets were friendly and attentive, housekeeping was excellent, and the front desk personnel made us feel so welcome every time we walked in the door. At one point we had a problem with the internet access in our room and they immediately sent an engineer to our room to troubleshoot, despite the late hour. Within minutes he had rebooted the server and our internet was working. Our entire experience was wonderful and the hotel could not have done anything better.

Room Tip: The harbor view room was beautiful!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CKBend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 13 January 2014
It certainly sounds as if your stay fully exceeded your expectations and we absolutely appreciate you taking the time to acknowledge the efforts of our staff in making your stay memorable. The staff at the Boston Harbor Hotel at Rowes Wharf works very hard to make every guest’s experience exceptional. Thank you for your gracious review and we look forward to your return.
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1,825 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (559)
Date | Rating
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English first
Boulder, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 January 2014

My third time in Boston and staying at the BHH made it a perfect experience. All of the staff were excellent from the front door to the bar/restaurant staff, to the concierge and the housekeeping staff, all polite, helpful and excellent at their jobs. Concierge particularly helpful making bookings for restaurants and had excellent recommendations for breakfast, lunch and dinner. Breakfast in the hotel was delicious but slightly on the expensive side. Cocktails and bar food was great. Room was perfect (especially the free upgrade!). A great place if you are looking for a perfect and special experience and trip to Boston

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kenphyschem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 13 January 2014
It was our pleasure to welcome you to the Boston Harbor Hotel at Rowes Wharf and we sincerely appreciate your kind comments for our staff, dining options and our hotel as a whole. Knowing that the service levels you received made your stay extra special makes us very happy and we thank you for sharing your story with us.
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Sudbury, Canada
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Great hotel, excellent service, great location. Water taxi from Logan dropped us off right at the door. Guest or service car is free within a 2 mile radius of the hotel. They dropped us off at TD Centre and picked us up.

Room Tip: Package came with a city view. Will try an ocean view next time if available.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fordman48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 January 2014
We are thrilled to read that the central location of the Boston Harbor Hotel at Rowes Wharf added such value to your stay. The water taxi is a wonderful convenience that many of our guests enjoy. Thank you for your kind comments and we look forward to seeing you soon!
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Hemel Hempstead, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 January 2014

Having never been to boston before i booked this hotel and was worrying that we would not be near anything, However once arriving how wrong could i of been, everything was within walking distance.

It is a beautifu hotel, the rooms are lovely and the harbour view is exceptional!

The breakfast are expensive as with breakfast in any hotel, however i thought the room service was crazy expensive so only did it once.

I would highly recommend this hotel and will be travelling back there in december.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
1 Thank 123pinkyprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 January 2014
We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations and that you found our location to be so convenient. We appreciate your wonderful compliments for our hotel and look forward to welcoming your return in December.
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VA
Level Contributor
350 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

It has been five years since I last stayed at the Boston Harbor Hotel. During a blizzard, I was marooned to the Boston Harbor Hotel. The room is perfect and the staff amazing. Here are some subtle points of distinction:

First, Boston Harbor Hotel still has a Gift Shop. This is a dying amenity. And more than just having magazines and sundires, the shop has actual items that you can give as gifts. I found four Christmas presents there -- I cannot think of another hotel in the USA where I've had that sort of luck. Most new hotels skip the Gift Shop. Boston Harbor does not.

Second, two restaurants. There's a seafood restaurant downstairs (Rowes Wharf) and upstairs a very highly rated restaurant with steaks, etc. -- Meritage. Our dinner at Meritage during the blizzard could not have been more deluxe.

Third, I like the harbor views. It was gorgeous with the snow.

Fourth, an intangible -- but they get it -- the people at the Boston Harbor Hotel are simply first rate.

This is my favorite hotel in Boston and one of the top 4 I have ever stayed in in the USA.

  • Stayed December 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank FredTravelVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 January 2014
We genuinely feel privileged to be one of your favorite places to stay in Boston, and we are thrilled that you enjoyed your room overlooking the harbor so much. It is always our goal to deliver exceptional quality and service to all of our guests, and we are glad that we were able to provide you with a comfortable place to stay during inclement weather. We hope that you will return soon to enjoy the Boston Harbor Hotel at Rowes Wharf and all it has to offer.
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Romford, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 January 2014

This hotel is absolutely stunning and definitely a 5 star plus hotel in every way. From the moment we arrived the staff couldn't do enough. Check in was quick and easy and we was shown to our room where our luggage was waiting. I had a harbour view room and it was beautiful. Clean, Bright and equipped with everything I needed for my stay. A HUGE comfortable bed too. The turndown in the evening was a lovely personal touch. The location of the hotel is brilliant. Right on the harbour but also close to shops and restaurants and some of the sights. We took the Trolley bus tour which was really good. Would also recommend Antonys for a big breakfast and the chinese which is next door to this (cant remember the name). Both are really nice but watch out for the portion size in the chinese - they are huge. Cannot wait to return to Boston and will 100% be staying at the Boston Harbour.

Room Tip: A Harbour View is a MUST
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Shelley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 January 2014
We strive to maintain the highest level of service, hospitality and comfort to our guests, so we were very happy to read that your stay with us was such a positive experience. Thank you for your kind compliments of our staff, accommodations and breathtaking views. It would be our pleasure to welcome you back to the Boston Harbor Hotel at Rowes Wharf the next time you are in Boston.
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London, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 January 2014

Stayed here for our honeymoon after getting married in New York. We had exceptional service and was really looked after. We had our 1 year old baby with us who they also looked after so well providing us with a crib and little bottles of Johnson baby bath/shampoo/wipes etc. The hotel is beautiful and in an excellent location. We can't wait to go back.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khumphr3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 January 2014
Congratulations! We are delighted that your family had the opportunity to experience the Boston Harbor Hotel at Rowes Wharf and we are honored that you chose to mark such a special occasion with us. It was our pleasure to provide special amenities for your beautiful baby and we hope we can look forward to welcoming you back very soon.
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Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 83 Hotels in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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