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“Absolute perfection” 5 of 5 bubbles
Review of Boston Harbor Hotel

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Boston Harbor Hotel
Ranked #3 of 83 Hotels in Boston
Certificate of Excellence
Clark, New Jersey
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Absolute perfection”
5 of 5 bubbles Reviewed 30 January 2014

The staff could not have been nicer. Food was superb. Room was clean and beautiful. Had a an unobstructed view of the harbor. Needed a relaxing, quiet getaway and we got exactly what we hoped for. We felt pampered from the moment we arrived.

Room Tip: Spend the extta money for the harbour view.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rose J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 February 2014
It is wonderful to hear that your stay at the Boston Harbor Hotel at Rowes Wharf provided you with an exceptional and relaxing experience. We will be sure to pass along your kind comments to everyone and we look forward welcoming you as guest in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,811 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (555)
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English first
Budapest, Hungary
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

Spent a wonderful night in this hotel with beautiful views of the harbor at night, sun streaming through the window in the morning. Room was very large and clean, as was the bathroom. Friendly, helpful staff. We did not use the spa, but everything looked wonderful.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ToujoursProvence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 February 2014
We are delighted that your stay was one that exceeded your expectations. Waking up to beautiful rays of sun warming your room is certainly a wonderful way to start your day and we thank you for sharing your enjoyment of the Boston Harbor Hotel at Rowes Wharf. It would be our pleasure to have you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

I came in from Washington for business, and turned it into a long weekend during mid-January. Short taxi ride from airport to Hotel, and was received professionally, and courteously. Doors were held for me, and I was swiftly escorted to the front desk, and finally to my simi suite-sized accommodations. Front desk was thorough and swift. Room was very impressive upon entrance. Well serviced and clean. Big pet peeve of mine is ice bucket liners...they don't have them. I wish all hotels would use them, with the things people do in hotel rooms these days. I had to spend a little time adjusting the hvac vents to make sure warm air was evenly distributed throughout the space, as the bathroom area was exceedingly cold. The vents could have been better cleaned. Big gripe turned out to be cable TV support. cable service was out too much of the time...snowy, frigid weather made it appealing to hang around the hotel, but, you could not count on the TV working for pretty much the entire time I was there. This is very disappointing. Then, on Saturday, the elevators went out, too!!! This was for approximately 1 hour--sat in the lobby and talked to other guests...turned out to be pleasant. Restaurants and bar were def adequate, but, I did not find extravagant in any form or fashion....just solid. The more casual restaurant closed for renovations while I was there, but, I got the chance to have one meal there. Had room service one evening, and they forgot to bring my dessert....small issue, but, if you want 5 stars, these are the things that make the difference to me. Overall, a good experience...not perfect.

Room Tip: I had a city view and was very happy with that...very quiet and beautiful and interesting to see peo...
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  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bigger32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 3 February 2014
We strive to maintain the highest level of service and comfort for our guests, so we were disappointed to read that your stay was not as positive as it should have been. We will be sure to review your comments with the operational departments that affected your stay and we do thank you for also pointing out the aspects of your experience that impressed you. Our hope would be that you would consider returning in the future for the exceptional stay that you deserve. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 January 2014

this was our first trip to Boston, and it was wonderful - fantastic view over the harbor, easy walk to all kinds of great historical sights, good size room and terrific staff. a definite recommend for a great Boston experience.

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dalbey41694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 27 January 2014
We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations. Your wonderful compliments for our hotel and staff are sincerely appreciated and we look forward to your next visit. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

This is the first true 5 star hotel I have stayed at in Boston. The service at all levels was flawless, the facilities, including the room and the health club, were spotless and well equipped. Great room service. For a business trip, this is now my first choice. I might also use it for family, even given that it is downtown - the indoor swimming pool is a real attraction, you can walk to the contemporary art museum, and it is easy to get on the 93 or 90 and to the airport from here.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnsonProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 27 January 2014
We love families at the Boston Harbor Hotel at Rowes Wharf and we hope that they will accompany you on your next visit here! It was our pleasure to welcome you as a guest and we are happy that the service levels you experienced created an enjoyable stay for you. We look forward to your return for another exceptional stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Cod, MA
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

My husband decided to spend the night in Boston for my birthday and we wanted to spend the extra money to be sure we stayed at a really nice hotel with a great view, we made the right decision by picking this hotel. We had a deluxe harbor view room that had an amazing view. Yes, it is not cheap however for a special occasion it was well worth every penny. The staff was extremely attentive and could not have been more helpful. We thoroughly enjoyed ourselves and decided to make this an annual event every year.

Room Tip: Spend extra and get the harbor view, you will not regret it
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank caryn h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 27 January 2014
We think of our hotel as being a special place where every room offers a magnificent view and we are delighted to hear that the views from your room made your birthday stay even better! It also delights us to hear the high praise you extended for our staff in your review and also to hear that you will be returning year after year. Thank you for sharing your story with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ossining, New York
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

We stayed in December '13 in 2 adjacent rooms on the 8th floor, and found our accommodation quite luxurious. Large Bay facing windows provide for wonderful view, and it's very quiet. Our rooms each had a king bed, very comfortable, with soft mattress and fine linens, and a pull-out couch which was prepared for sleep every night by the staff. Rooms were large, with sitting area by the window (next to the couch), 2 TVs (one for the sitting area and the other for the bedroom; with beautiful decor in shades of blue, and upscale furnishings. Bathrooms were very large, filled with little trinkets such as toiletries, vanity kits, spot removing pads and the like. The hotel is very clean and well kept; and the staff is courteous and very attentive (my family can be somewhat difficult to deal with, but all their complaints were handled with the highest professionalism and respect).
Complimentary cookies and milk at night, and a candy dish on each floor were a nice touch. And they provided bottled water, too.
Also, we enjoyed the swimming pool and fitness center. Late in the evening there was nobody there, just us. The swimming pool is large and very warm (too warm for my taste), and they provide "rental" t-shirts and shorts. There is a hot whirlpool tub in there too.
Their restaurant has very good breakfast; we tried both buffet and a la carte. Buffet selection was very satisfying, with hot foods, berries, hot cereals, smoked fish and many different pastries. As to the dinner, we liked it so much that ended up dining there 3 nights in a row until we tried all the selection of their seafood, which was absolutely delicious. Desserts were very nice and creative, too. And the service is superb.
Also, valet service needs to be praised for fast and smooth operation.
The only complaint might be form a coffee lover point of view - our rooms didn't have a coffee machine, and there is no coffee shop in the lobby (The Starbucks is located in the next building though, of course). But I don't drink coffee..
Overall, one of the best hotels I've ever been, and a great value, too.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aleksandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 27 January 2014
It is such a compliment when a guest has enjoyed their stay so much, that they were inspired to write a review. We love to receive feedback from our guests and we will be certain to pass along your kind praise to the staff. It was our pleasure to have your family stay with us at the Boston Harbor Hotel at Rowes Wharf and we look forward to welcoming your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 83 Hotels in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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