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“Terrific Hotel”

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Boston Harbor Hotel
Ranked #2 of 83 Hotels in Boston
Certificate of Excellence
Satellite Beach, Florida
Level Contributor
171 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Terrific Hotel”
Reviewed 10 August 2014

This hotel is classy and very comfortable. The staff make sure to go the extra mile to make sure you're taken care of. We stayed here for a week a couple of times and it was a great experience. The valet staff is second to none. One of my favorite things was the milk and cookies that you cam back to when you left your room. They always turned down your room so it was fresh when you came back. My favorite place to stay in Boston

Room Tip: Get a room that faces the harbor. It's worth it!
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank BetterThanFSView11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 19 August 2014
Thank you for the fantastic review! It is great to hear that your time spent at the Boston Harbor Hotel at Rowes Wharf was comfortable and enjoyable and we look forward to greeting you again soon. We will be sure to let everyone know how impressed you were with your stay and we thank you again for your kind comments.
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1,839 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (564)
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London
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 August 2014

We have just stayed at the Boston Harbour for two nights and it is by far the best hotel I have stayed in Boston. We had requested some specific requirements for the rooms and the hotel delivered exactly what we requested. The rooms were excellent, very spacious and well appointed with great views. The concierge were excellent, especially Nathan who gave us some great recommendations and booked us into restaurants that don't usually take reservations and it really enhanced our stay.

If I was being picky the noise from other rooms was a bit annoying at times as it sounded like a small herd of elephants had checked in the room above, but in fairness the noise was limited to late evening and early morning. Also I think the pool could do with a bit of refurb, although the fitness room is very good.

My only real issue was the attitude of the person in charge of the outside terrace restaurant. I am not sure if she was having a bad day but when I asked for a table she was very unhelpful and frankly rude. It was not busy but she had a real bad attitude and made it clear she didn't want our custom. As a result we didn't eat at the restaurants at all. This was a shame as they look great and the rest of the staff at the hotel were really friendly and helpful.

I would stay at the hotel again as it is the best in Boston but I hope the terrace restaurant maitre d' is having a better day the next time I ask for a table!

I would have rated the hotel 5 but the restaurant experience meant I have given it 4 this time.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
5 Thank BassmanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 19 August 2014
Thank you for taking the time to let us know about your stay at the Boston Harbor Hotel at Rowes Wharf. It is wonderful to read that you had the opportunity to enjoy such amenities as our fitness center and pool. We do regret that your experience with our restaurant staff did not reflect our high standards of customer service and we will share your comments with them in order to re-emphasize our goals. We would love to welcome you back again and we hope that it is soon.
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Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2014

We had a great weekend at the BHH. Wonderful, quiet room overlooking the harbor and absolutely quiet. We were with our 10 year old grandson and the hotel had a iTunes gift card for him at check-in. Very classy! Also the Rowes Wharf water taxi is the way to go - quick and easy.

Room Tip: Harbor view is the way to go
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank wyattsmimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 12 August 2014
We are pleased that you enjoyed the convenience of the water taxi and we are sure your grandson had an exciting adventure, too! It makes us happy to learn that your stay at the Boston Harbor Hotel at Rowes Wharf was relaxing and peaceful and gave you the chance to spend some quality time together. Thank you for sharing your experience with us; we look forward to greeting you again soon.
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Des Moines, Iowa
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 6 August 2014 via mobile

Great place to stay. Easy walk to the North end and other attractions. The rooms were large and well appointed. Spend the extra money for a Harbor view, it's well worth the money. Easy access to the waterfront.

Stayed September 2013, travelled as a couple
Helpful?
Thank IowaRestlessTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 12 August 2014
It was our pleasure to welcome you as a guest at the Boston Harbor Hotel at Rowes Wharf and to hear that we were able to create an enjoyable experience for you. The views from our Harbor View rooms are certainly spectacular and we are happy they added to your stay. We hope that you will return soon and we appreciate your kind feedback.
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014 via mobile

Everyone at the hotel was extremely nice and very helpful.

Rooms we kept clean and were nice.

Views of the harbor are awesome. The location was walking distance from almost everything.

The breakfast was a little overpriced and just okay. Nothing special.

The alley bar was great. The lounge was very nice and great service.

Stayed August 2014
Helpful?
1 Thank Cameron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 12 August 2014
Thank you for taking the time to share with us in regard to your recent stay at the Boston Harbor Hotel at Rowes Wharf. We certainly appreciate your kind compliments for our staff and we will be sure to share your review with them. We look forward to having you return in the near future and we are grateful for your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2014

My husband and I stayed in a king corner suite and the views of the Boston Harbor and city were breathtaking. The room was very clean and comfortable. We enjoyed an outdoor dinner at the Sea Grille during movie night. It was beautiful, romantic, and memorable. The food was excellent as was the service. Our door man/valet attendant called us by name every time we left or entered the hotel which impressed m husband very much to say the least. Will be back for sure!

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Coco370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 12 August 2014
We are delighted that your recent stay at the Boston Harbor Hotel at Rowes Wharf was one that exceeded your expectations and that you had a chance to enjoy the stunning views from your room. Your many kind compliments for our staff and hotel are sincerely appreciated and we look forward to welcoming your return to our hotel in the near future. Thank you for your review.
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Colorado Springs, Colorado
Level Contributor
460 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 5 August 2014

I used to stay here frequently in the 90's and even held meetings here. I was looking forward to staying here again before our flight home - interested, too, in the changes over time.

The area is nicely developed now including a nice terminal adjacent for the water ferry. We turned in our rental car after checking in and the hotel picked us up promptly to take us back to the hotel.

The rooms are modern and nice. Great window shades in the rooms. We had an airport view - harbor views are an upgrade. I loved the furniture in the room. It was attractive and functional. The hotel was very quiet but they even had ear plugs in each room.

Sleep quality was excellent. The air conditioner was a bit loud but it worked great. Much better than hotels that use a motion detector to shut down the cooling during the night.

The lobby was great. The view is wonderful from the terrace outside the hotel and from the restaurant. The is is a great location for airport access and even for Boston access with the harbor ferry.

Room Tip: Pay more to get a harbor view. The view is really super!
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Bensus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBostonHarborHotel, General Manager at Boston Harbor Hotel, responded to this review, 12 August 2014
We are pleased to hear that your recent stay in Boston was so enjoyable and that you were able to take advantage of the water taxi, making your trip even more convenient. The outstanding views from the Boston Harbor Hotel at Rowes Wharf, whether harbor view or city view, are a favorite among our guests and we are happy you enjoyed them also. Thank you for taking the time to share all the aspects of your stay that impressed you; we would love to welcome you back very soon and we thank you for your gracious review.
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Additional Information about Boston Harbor Hotel

Property: Boston Harbor Hotel
Address: 70 Rowes Wharf, Boston, MA 02110-3354
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 83 Hotels in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Boston Harbor Hotel 5*
Number of rooms: 230
Official Description (provided by the hotel):
A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more   less 
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