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“There is nothing like the Four Season!”

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Four Seasons Hotel Boston
Ranked #6 of 83 Hotels in Boston
Certificate of Excellence
Cape Elizabeth, Maine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“There is nothing like the Four Season!”
5 of 5 bubbles Reviewed 16 February 2014

The best part about staying at the Four Seasons in Boston is the staff. Consistently friendly, helpful, professional and thoughtful. Accommodations, food and service are always top-notch and the location in Boston is ideal. I love escaping here with family and friends!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kbb820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 3 March 2014
So glad that you enjoyed your visit to our Boston hotel. I've shared your kudos with our hard working team and appreciate your loyalty. There's nothing more valuable than guest comments. It's my great hope that each return stay will be equally as memorable...for all the right reasons.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,611 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (387)
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English first
Cincinnati, Ohio
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

The service level that we received from everyone at the hotel was phenomenal and at every encounter, we received a genuine greeting and offer of assistance. The moment we pulled up to the valet there were two attendants who immediately greeted us and assisted with our luggage and car, this made for a very good first impression and was a prelude to the overall level of service we would receive. The check-in process with Kendall was fast and pleasant, she was very welcoming and greeted my son happy birthday and offered him a gift from the toy wagon. We had a garden suite, which was very comfortable, luxurious, and the view was spectacular even in the winter. Shortly after entering the room, the doorbell rang with room service providing a special birthday amenity along with a hand written note from Bill Taylor, the hotel general manager. Each of our children’s names were written on the shower wall and there was a special body wash/lotion/shampoo/conditioner set for children in the bathroom along with the L’Occitane products. The other children’s amenities were child size bathrobes, slippers, and special welcome amenities. We had room service for lunch, it was brought up promptly well in advance of the estimated time and the food was delicious. We were able to use the hotel car service for dinner and the driver was very friendly and knowledgeable. Upon returning to our room, the turn down service was already completed as we had requested before leaving for dinner and the housekeeping service was exceptional during the entirety of our stay. Friday and Saturday evening our children went to the top secret ice cream club on the fifth floor in the meeting area where they were able to have their picture taken using a polaroid camera in front of a Four Seasons background with a variety of accessories and choose from a number of ice cream flavors and toppings accompanied by a choice of beverages. In the morning, we ordered breakfast through room service and again the order was brought sooner than expected. After returning from a morning meeting, I asked the valet about where I could go for a car wash and he provided a name and directions along with a paper containing the same information. However, as I was walking to the elevator, another valet asked if I would like to have my car washed at the hotel. This was a service that I did not know was offered and I greatly appreciated the convenience. I was trying to locate a specific gift that I had purchased before from a store near Long Wharf, but it was not available and the concierge, I believe his name was David, was very helpful with finding a store in Beacon Hill that had the exact same item and he provided a stroller along with DVDs to use in the room upon our return. We were also able take part in the cookie making class, which was fun for our children, and the cookies were delivered to the room shortly after the class was done. For dinner we decided to go to the Bristol Lounge, however we did not make reservations in advance and after calling the restaurant we found out that they did not have any availability until late in the evening, but a few minutes after speaking with the hostess we received a call back and they informed us that they could accommodate us at the time we had requested at a sofa table. I was hoping for a table by a window, but the sofa table proved to be a better option especially since we had a young child with us. Even though the restaurant was very busy, the service we received was excellent and the food especially the filet was outstanding, the best steak I have had in a long time. In previous visits to Boston we have stayed at the Ritz Carlton, Fairmont Battery Wharf, Intercontinental, and the Mandarin Oriental, but what drew us to the Four Seasons was the prominent location and proximity to the Public Garden and Beacon Hill, but even more so what sets this hotel apart from all of the other accommodation options in the area is the service. The food is consistently good with room service and the Bristol Lounge, we had high expectations for this visit and our stay was better than we had envisioned, well exceeding all of our expectations. The overall level of service at the hotel that we experienced was consistently excellent. We have had the opportunity to stay at Four Seasons hotels in other cities recently and the service level was impeccable at each location. We had been staying nearly exclusively at Ritz Carlton hotels whenever we travel, however we have found the value of our Four Seasons stays to be exceptional even with the absence of a club level lounge. We plan to travel to Boston several times this year and will be staying at the Four Seasons Hotel Boston each time.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 18 March 2014
It’s such a joy to read your review about your family’s recent experience at our Boston hotel. I’ve relayed your compliments to Kendall and David and I know that you also connected with our General Manager, Bill Taylor as well. On behalf of our entire team, thank you for your kind words. Our team strives each day to provide lasting memories for our guests and we're thrilled that you experienced just that. Further, I’m delighted that your family enjoyed your luxurious guestrooms as well as the special amenities delivered upon arrival. As a father myself, I know how important it is to have fun offerings when travelling with children and am glad you were able to take advantage of the many hotel offerings such as the Top Secret Ice Cream Club, Complimentary House Car, Cookie Making Class and more. I’ve also shared your comments regarding your experience at The Bristol Lounge with our Food and Beverage team; they appreciate your feedback. Thank you again for taking time to write your thoughtful review. We look forward to welcoming you and your family back to Boston for years to come.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 February 2014 via mobile

A wonderful place to stay.....there is absolutely nothing negative to say about the Four Seasons Hotel. I always try to stay here whenever I am in Boston on business and/or pleasure. I would highly recommend this as a great romantic getaway.

Stayed January 2014
Helpful?
1 Thank Travelinfeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 17 February 2014
Thanks so much for your review. Your feedback and support of our Back Bay hotel are greatly appreciated; we hope to welcome you back again in the near future, whether for business or pleasure.
-Awet Sium, Hotel Manager
 
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange, Ct
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 February 2014 via mobile

Had another memorable stay at The Four Seasons. We enjoyed our room and were happy to be given an upgrade to a park view. The bathrooms are good size and the stall shower is very nice. The staff is very professional and friendly, especially at the pool. The only thing lacking is a gourmet restaurant. We miss having one in the building! The hotel is convenient to Chinatown, Copley and Newbury St. We were driven in the hotel car to a restaurant which is a nice service.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank jkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 12 March 2014
Thank you for returning to Four Seasons Boston; we sincerely appreciate your loyalty. We’re delighted you enjoyed your accommodations and that you were able to make use of our complimentary house car service. We also appreciate your feedback about The Bristol Lounge. We’re proud of our Boston Hotel’s Back Bay location and are glad you find it convenient to many of Boston’s popular destinations. We very much look forward to seeing you again.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

I have stayed here before and always on business. I have been in the corporate world for over three decades and when you fly in after a long day of meetings in New York or elsewhere, there is no place more relaxing to lodge in Boston than the Four Seasons. It is impeccable service and as close to perfection as you will come in a hotel setting. An obvious choice. I have never been disappointed.

Room Tip: No tip needed - all rooms are excellent.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eye2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 17 February 2014
It’s a joy reading your comments. Our team strives daily to provide both magnificent service and product, and we're delighted that you've experienced just that. Your loyalty is much appreciated, and we hope to have the honor of welcoming you back in the future.
-Awet Sium, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 January 2014

We were in town for just one day, and got a deluxe room, which was spacious. We had lunch in the lounge; the food was delicious (filet on toast, potstickers, and lobster appetizer), and the Sancerre by the glass was excellent. The staff was attentive with a smile. Unfortunately the water main down the street burst in the night and the city shut of water until late morning. Staff was very responsive with bottled water and other help. Also, lovely location by the Public Gardens and shopping on Newbury Street.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank b t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 4 February 2014
Much thanks for your review. We’re delighted that you enjoyed your guest room and the hotel’s central Boston location. What’s more, we’re glad you had time to enjoy lunch at The Bristol Lounge. Our team worked diligently overnight to ensure the least possible impact of the water shut down on our valued guests. This was certainly an unexpected occurrence, and we so appreciate your understanding. We hope to welcome you back to our Boston hotel in the future and sincerely appreciate your feedback.
-Awet Sium
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 January 2014

Extremely nice hotel situated opposite a beautiful park. Every inch of it is renovated and/or well maintained. The staff were all extremely pleasant and helpful. Can't think of a single negative thing.

Room Tip: Our room was so nice that it really didn't matter if we weren't facing the park, which of co...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 4 February 2014
It’s a joy to read your review. We’re overjoyed that you had such a seamless experience at our Boston hotel. Our staff is devoted to providing excellent service, and it’s a joy to know that you experienced just that. We hope to welcome you back to Boston in the future and express our thanks from the entire Four Seasons Boston team for your feedback.
-Awet Sium, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Boston

Property: Four Seasons Hotel Boston
Address: 200 Boylston St, Boston, MA 02116
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Boston
#4 Family Hotel in Boston
#5 Luxury Hotel in Boston
#5 Business Hotel in Boston
#13 Romantic Hotel in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Boston 5*
Number of rooms: 273
Official Description (provided by the hotel):
Located in Boston's Back Bay, Four Seasons Hotel Boston houses 273 guest rooms including 77 luxury suites, many with postcard views of Boston's Public Garden, Beacon Hill and the gilded dome of the State House. Enjoy convenient access to Newbury Street - the Rodeo Drive of the East - as well as Charles Street's charm and the vibrant Theater District. Ideal for business and leisure travelers alike, the Hotel features exceptional complimentary amenities including: pool and 24-hour Fitness Center, Business Center, Wi-Fi, House Car and coffee & muffins in the lobby each morning. Children enjoy the Kids Passport Program, Cookie Making Classes, the chance to "Raid the Fridge" for a midnight snack, and so much more. Couples delight in Bristol Restaurant and Bar, Boston's favorite destination for dining and drinks, featuring New England seafood, steaks, the famous Bristol Burger, hand-rolled pastas, signature martinis, and special, seasonal events. Four Seasons Hotel Boston is known for its longstanding tradition of warm, welcoming, wonderful service that makes it a true home away from home for travelers. There's so much to enjoy within Four Seasons Hotel Boston's walls - and just outside our front door. ... more   less 
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Also Known As:
4 Seasons Hotel Boston
Four Seasons Boston
Boston Four Seasons

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