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“Five Star hotel!!”

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Four Seasons Hotel Boston
Ranked #4 of 83 Hotels in Boston
Certificate of Excellence
Far Hills, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Five Star hotel!!”
5 of 5 bubbles Reviewed 27 February 2014

Wonderful stay at Four Seasons, Boston. Room was amazing with spectacular view of Boston Commons public garden on a snowy afternoon. Staff was on top of everything and our meal at The Bristol Lounge was delicious!

Room Tip: Request room overlooking the gardens
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 859BarbaraB859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 12 March 2014
I appreciate your review on our Boston Hotel and am glad you were able to enjoy the wonderful views of the Boston Common from your guestroom. Our staff cares greatly about giving each guest a memorable experience and I'm pleased that you enjoyed the service and your time at The Bristol Lounge. All of us at Four Seasons Boston look forward to your next visit and send our best regards.

-Awet Sium, Hotel Manager
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1,613 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (388)
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English first
Greater London, United Kingdom
Level Contributor
129 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 26 February 2014

The rooms and the hotel is old and bit run down, the food was not great at all, we ordered room service and must say that was very disappointed with the food. the property has a good view of the park but is not as convenient as other properties around which have easy acess to retail and other key locations.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UtsavManjari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 3 March 2014
Many thanks for your feedback. I am sorry that your experience was less than pleasant. We pride ourselves on providing exceptional service and product offerings. This is certainly not indicative of us and for that I apologize. I am proud to announce that we have property enhancements in progress and we have further enhancements planned for the future. I appreciate your review and would be grateful for a chance to connect with you further. I invite you to please contact me direct at awet.sium@fourseasons.com. I look forward to hearing from you.

-Awet Sium, Hotel Manager
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Wayland, MA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

We had a most wonderful time at a wedding at the Four Seasons in Boston where the setting, food and all the arrangements were the most elegant. As usual, all the staff at the Four Seasons provided the absolutely best service. At check-in they upgraded us to a room overlooking Boston Common so that we could see the snow falling on the park. At check-out the lovely Kendall Rodgers was most helpful. Then we had a mad dash home with the help of the most professional and friendly Ray Hammal. Thank you SO MUCH to you all. We will definitely be returning soon!

Room Tip: Try to get a lovely room overlooking Boston Common...then be sure to take a walk around the park dur...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAMEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 12 March 2014
Many thanks for taking time to review our Boston hotel. We strive for the perfect guest experience and are so pleased that you enjoyed the wedding you attended at our Back Bay Hotel. We’ve shared your compliments on Kendall Rodgers and Ray Hammal with our colleagues and staff and very much look forward to welcoming you back for your next visit. Thank you for your loyalty.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hollis, New Hampshire
1 review
5 of 5 bubbles Reviewed 20 February 2014

We stayed at Four Seasons Boston a week ago and had an amazing experience! From the moment we checked in until the time we checked out we couldn't have had a more positive experience. The staff are courteous, attentive and demonstrate a genuine love for their job. This was a weekend we planned for our two young boys (ages 5 & 6). We enjoy staying at higher end hotels, but find that they aren't always geared towards children. That wasn't the case here. We were treated to high end service and accommodations all while the boys received excellent attention from the staff. Upon check-in they were greeted so warmly and every where we went in the hotel they were made to feel special. I can't say enough positive things about this hotel. Great restaurant too!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 3 March 2014
It's a joy reading your comments about our Boston hotel. I've shared your kind words with our entire team. I'm delighted to know that you took advantage of all of our family friendly offerings. As a parent myself, I recognize just how important that great service is when travelling with kids; I'm thrilled that you experienced just that. I hope to have the honor of welcoming your family back in the near future.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
123 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

I've stayed here numerous times over the years (decades), and it is constantly the best hotel in Boston. The location is perfect, the rooms are beautiful and incredibly comfortable, but best of all, the staff are the best in the business. Everyone is friendly, professional, and make you feel like a welcome and valued guest. They make you feel like this is your home away from home.

To anyone debating where to stay in Boston, take it from me, stay here.

Room Tip: Ask for a room with a view of the Public Garden, which is the most beautiful spot in all of Boston.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillGibson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 3 March 2014
Much thanks for your kind comments. We're delighted to know that you continue to choose our Back Bay hotel as your destination of choice in Boston. Our team strives daily to provide phenomenal experiences, and it's a joy to know that you consider us to be your "home away from home". Your loyalty is most appreciated and we hope to have the honor of welcoming you back in the near future.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellington, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 February 2014

Love the Four Seasons Boston! The service is wonderful and the staff does a great job. We have been coming to boston for short stays every year, to enjoy a celtics game or check out the blue man group. I will definitely come back year after year... The Bristol Lounge is way overpriced from cocktails to hot chocolate. My wife and I had two cocktails each, with a couple of appetizers and the bill was $169.00 with tip. It was a 200% markup from most palces in the area.. Should have gone to Union Oyster House.

Room Tip: call ahead and ask for an upgrade
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 3 March 2014
Thank you for your review. It's a delight to know that our amazing team continues to provide excellent service for your return visits; your loyalty is most appreciated. Thank you for your feedback regarding The Bristol Lounge, we have shared your comments with our Food and Beverage department. We hope that you will continue to choose our downtown hotel when your travels bring you back to Boston.

-Awet Sium, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Elizabeth, Maine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2014

The best part about staying at the Four Seasons in Boston is the staff. Consistently friendly, helpful, professional and thoughtful. Accommodations, food and service are always top-notch and the location in Boston is ideal. I love escaping here with family and friends!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kbb820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review, 3 March 2014
So glad that you enjoyed your visit to our Boston hotel. I've shared your kudos with our hard working team and appreciate your loyalty. There's nothing more valuable than guest comments. It's my great hope that each return stay will be equally as memorable...for all the right reasons.

-Awet Sium, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Boston

Property: Four Seasons Hotel Boston
Address: 200 Boylston St, Boston, MA 02116
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Boston
#3 Luxury Hotel in Boston
#4 Family Hotel in Boston
#5 Business Hotel in Boston
#13 Romantic Hotel in Boston
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Boston 5*
Number of rooms: 273
Official Description (provided by the hotel):
Located in Boston's Back Bay, Four Seasons Hotel Boston houses 273 guest rooms including 77 luxury suites, many with postcard views of Boston's Public Garden, Beacon Hill and the gilded dome of the State House. Enjoy convenient access to Newbury Street - the Rodeo Drive of the East - as well as Charles Street's charm and the vibrant Theater District. Ideal for business and leisure travelers alike, the Hotel features exceptional complimentary amenities including: pool and 24-hour Fitness Center, Business Center, Wi-Fi, House Car and coffee & muffins in the lobby each morning. Children enjoy the Kids Passport Program, Cookie Making Classes, the chance to "Raid the Fridge" for a midnight snack, and so much more. Couples delight in Bristol Restaurant and Bar, Boston's favorite destination for dining and drinks, featuring New England seafood, steaks, the famous Bristol Burger, hand-rolled pastas, signature martinis, and special, seasonal events. Four Seasons Hotel Boston is known for its longstanding tradition of warm, welcoming, wonderful service that makes it a true home away from home for travelers. There's so much to enjoy within Four Seasons Hotel Boston's walls - and just outside our front door. ... more   less 
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Also Known As:
4 Seasons Hotel Boston
Four Seasons Boston
Boston Four Seasons

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