Jumping the shark
My stay at the FS in Boston was a great letdown. Let’s talk about the good features it still retains: a very good concierge service and tideness of rooms and common areas. But:
when I checked in I was given a room right in front of the AC vent which, apart from being really noisy it cooled the room too much and it made entering the room a bit of a challenge as, servicing the whole seventh floor, it blasted out freezing air right on your back.
I went right to the reception complaining about it and a young gentleman at the reception told me ‘nobody has ever complained about it if it still bothers you tomorrow morning we’ll turn the AC down’.
Well, one of the reasons I really like this hotel chain is that everything is always perfect and they take care of problems asap. I hate having to complain, move around once I’m settled down so I never went back.
Breakfast the following morning was a challenge. I asked for a continental breakfast plus yougurt and eggs but I got the bill instead of the eggs. Strange I though let’s see tomorrow morning! The day after I chose the American breakfast, same story: after a 45 minute wait I still hadn’t got my eggs so I just paid and left. On the third day they finally managed to deliver the right order in a decent time.
I also had lunch once day and it was decent but not the excellent quality I was used to at the FS. Besides you eat on plastic table mats which is really a let down for a high end hotel. What a difference from the FS in Paris where they iron the table clothes before setting the table! I remember they had them also the other time I was there but being service and food excellent you don’t really mind. This time though it bothered me a lot, maybe because I spent a lot of time staring at them waiting for my breakfast.
I had to be back for another two days but I cancelled ny reservation and decided for the Fairmont instead. While I was there the hotel was celebrating its 25th birthday: an old dame living on fame and memories!
- Official Description (provided by the hotel):
- Located in Boston's Back Bay, Four Seasons Hotel Boston houses 273 guest rooms including 77 luxury suites, many with postcard views of Boston's Public Garden, Beacon Hill and the gilded dome of the State House. Enjoy convenient access to Newbury Street - the Rodeo Drive of the East - as well as Charles Street's charm and the vibrant Theater District. Ideal for business and leisure travelers alike, the Hotel features exceptional complimentary amenities including: pool and 24-hour Fitness Center, Business Center, Wi-Fi, House Car and coffee & muffins in the lobby each morning. Children enjoy the Kids Passport Program, Cookie Making Classes, the chance to "Raid the Fridge" for a midnight snack, and so much more. Couples delight in Bristol Restaurant and Bar, Boston's favorite destination for dining and drinks, featuring New England seafood, steaks, the famous Bristol Burger, hand-rolled pastas, signature martinis, and special, seasonal events. Four Seasons Hotel Boston is known for its longstanding tradition of warm, welcoming, wonderful service that makes it a true home away from home for travelers. There's so much to enjoy within Four Seasons Hotel Boston's walls - and just outside our front door. ... more less
- Reservation Options:
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- Also Known As:
- 4 Seasons Hotel Boston
- Four Seasons Boston
- Boston Four Seasons