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“Great Location”
Review of Omni Parker House

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Omni Parker House
Ranked #44 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Indiana
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Great Location”
Reviewed 19 November 2013 via mobile

Easy walk to a FABULOUS TOP SHELF Walgreen's. TV show eateries are close by as well as a part of the Freedom Trail. Subway is only a short walk away.

Home of Parker Rolls, Boston Cream Pie, the first Boston hotel with an elevator, it was the first in town to have hot and cold running water. Quite a feat before the turn of the century.

The lobby is elegant whereas the hallways and rooms need a bit of spiffing up. All in all, a good deal for the price!

Stayed November 2013, travelled on business
Helpful?
Thank MommiKake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Corona, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

My husband and I stayed at the Omni Parker for our anniversary. When we arrived we were greeted with friendly staff who were prompt with our check-in and eager to answer any of our questions. Once we arrived in our room there was champagne and strawberries along with a card congratulating us on our anniversary and welcoming us to Boston. Throughout the stay, the concierge was more than happy to answer our questions about the area. The hotel itself was beautiful and well kept, the room was quaint and comfortable. Overall, I would highly recommend the Omni Parker house to anyone visiting the Boston area.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale Heights, United States
1 review
Reviewed 19 November 2013

Located in a great part of town where you are able to access all the history and charm that belongs to Boston. This hotel is centrally located in Boston, steps from Benjamin Franklin Statue and Granary Burying Ground. Close to Boston Common, Faneuil Hall, Boston Public Garden and more. Featured amenities include a 24-hour business center, limo/town car service, and audiovisual equipment.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, United States
1 review
Reviewed 19 November 2013

Words are not reality. Despite all of the creative historic marketing material related to this hotel, I personally found the room below average and basically overshadowed any enjoyment we could find during our visit in Boston.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Brett P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 20 November 2013
As we've mentioned in the past, our hotel is not for everyone, especially those guests who are more comfortable in a contemporary setting. We regret this guest did not enjoy their stay yet hope they might give us another try in the future.
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Haslett, United States
1 review
Reviewed 19 November 2013

Second time in Parker House and would stay again. First trip was for vacation and got good deal for 4th of July in 2011 on Hotels.come, and second was with conference block in November 2013. Love location and historic character. Knew rooms were small. Room comfortable and clean. Staff very helpful. A few equipment problems in room, but didn't spend much time there. Food good. Breakfast buffet very good but overpriced. Still will recommend the Parker House.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2013

Came for a conference. Staff very courteous. Clean. Well appointed rooms. I'm a gold member and enjoyed the perks, especially the shoe shine. Casual restaurant atmosphere was nice, food was good bar food quality. Not extraordinary.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank charlesthe1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Gatos, United States
1 review
Reviewed 19 November 2013

The hotel is located in such a great location but the service was very disappointing. It's really too bad because Omni usually does a much better job of customer appreciation. The staff ranges from downright rude to barely acknowledging your presence. The friendly, helpful staff member is an exception at this hotel. If you want to enjoy the city and don't care about any interaction this is a tolerable hotel.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Liz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 21 November 2013
While we appreciate the feedback, it is clear that this guest did not have the usual Parker House experience. Our staff regularly receives kudos for service levels but apparently we missed the mark with this particular guest and apologize for any shortcomings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Luxury Hotel in Boston
#33 Business Hotel in Boston
#33 Romantic Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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