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“Wonderful DT Boston Hotel”
Review of Omni Parker House

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Omni Parker House
Ranked #44 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful DT Boston Hotel”
Reviewed 26 November 2013

Great location, wonderful Hotel staff and excellent rooms! I would highly recommend for anyone visiting Boston and only having a short time to see the sites. Ruth Chris accross the street and easy walking distance to Quincy Market. The Staff were very helpful in recommending great restaurants, pubs and shopping in the area. A beautiful Hotel with all the glamour and historic charm, but with all the luxuries and conveniences for an experienced business travellor.

  • Stayed November 2013, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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milwaukee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2013

Great location for exploring the city. Easy access to the subway. The Freedom trail is right outside the front door. Boston is an easy city to walk in. Friendly people, willing to give directions. Safe for women walking after dark.

  • Stayed November 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

I reserved a room at the Omni Parker House through Hotwire and got pretty disappointed. I send them an email one week prior to our arrival, and never got an answer back. When we arrived the kind of a room I asked for wasn't available.
We had the tiniest room ever, with a crappy view and when the heater was stopping, the room was getting cold instantly, we could feel the cold coming in from the window at a meter distance. They charged us 20$ for Wi-Fi for two days! Charging for Wi-Fi in 2013, really?
When we complained about those things, we didn't get any apologises, just some lame explanations... That's not the experience I was expecting from a 4 star hotel..

  • Stayed November 2013, travelled with friends
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Helpful?
Thank didi8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 26 November 2013
This reviewer's reaction to our hotel is unfortunate but typical of those guests who are not partial to the historic nature of the Parker House. We regret that their expectations weren't met. As to the charge for WiFi, in fact most major upscale brands still charge for this service because the cost for infrastructure necessary to provide Internet access is considerable. We understand that when people go to a coffee shop and get WiFi for free, they question why they must still pay for it at a hotel. The coffee shop will require perhaps just one or two access points given the relatively small size of their space. This is not true in a large hotel! All Omni Hotels provide WiFi as a free benefit of our complimentary Select Guest loyalty program, along with many other perks. So, join Select Guest and you won't pay for WiFi!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 25 November 2013

From the time we pulled up to the Hotel until we left the Staff here was truly amazing. Truly could not have been genuinely nicer or anymore accommodating. The Food is outstanding as well. We stayed for the night after attending a Wedding which was actually a beautifully dine event. The views of the City from the Rooftop Ballroom were awesome.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Randy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 November 2013

A serviceable hotel at an excellent location in Boston, with pleasant staff, at a reasonable price. Nothing particularly fancy but instead a slightly faded, old-Bostonian charm. Everything was clean, service was prompt, and I'll return to this hotel.

  • Stayed November 2013, travelled solo
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington area, United States
1 review
Reviewed 25 November 2013

The Omni Parker has a fantastic location, no question there. The biggest con is that the walls are paper thin, allowing one to hear everything (everything!) from the room next door. There was also no ventilation fan in the bathroom, which I kind of expect from a $200+/night place. Not a huge deal, although it would have provided some white noise. Staff was very friendly, bedding was super comfy. If I were downtown again I would probably look for a hotel nearby.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Hannah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Ana, United States
1 review
Reviewed 25 November 2013

Very well run and lovely hotel. Historical presence is a plus. Location is great for anything you want to see in central Boston. The staff are super friendly. The beds are so comfortable. Very nice hotel!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Megan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Business Hotel in Boston
#33 Luxury Hotel in Boston
#33 Romantic Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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