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“The whole staff is outstanding!”
5 of 5 bubbles Review of Omni Parker House

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Omni Parker House
Ranked #44 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Pittsfield, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The whole staff is outstanding!”
Reviewed 9 December 2013

The hotel personnel went above and beyond to accommodate us! They were very friendly and always smiling. The check-in people made it all so pleasant and easy! From the minute you enter the lobby you feel the warmth. We always are greeted as though they have known us for years. It is our favorite hotel to go to!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank cgr31444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (913)
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A TripAdvisor Member
Reviewed 9 December 2013

We plan on returning to this hotel yearly for a family Boston shopping trip. The staff was very friendly and the room was perfect. The location of the hotel is exactly what we wanted to do Christmas shopping

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2013

I would highly recommend this hotel to everyone. Even before we arrived we found the hotel easy to deal with from any online queries we had. Upon arrival, check in could not have been quicker and within moments we were settled into our room with a lovely welcome gift of champers, chocolate covered strawberries and the famous Boston Crème Pie. As per previous reviews, I would recommend signing up to the loyalty programme as the welcome water on arrival/free wifi/newspaper and hot beverage each morning was greatly appreciated. We were also very happy with our room size, from reading the other reviews we did expect a small room but were very pleasantly surprised with the lovely king bed (best night sleep in a long time) and size of the room. Yes, the bathroom could have been slightly bigger but was fine for us. I would especially like to thank Rebecca and Kate for all their attention and the lovely, bubbly girls working in Morsels. With this now being our third stay in Boston we have finally found a hotel to definitely return to and are already counting down to our stay next year.

Room Tip: Ask for a room high up and away from the elevator/ice room
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 9 December 2013
Thank you very much for your kind remarks and we look forward to seeing you on your next trip to Boston!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delray Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2013

Perfect location for everything in Boston. Easy T ride from airport. Off the plane and checked iin about 1/2 hour. Great location between T lines. Had an event at Boston U and while everyone else was looking for parking - I walked two short blocks from the T and was there.. Great location across the street from Freedom Trail. Staff friendly and helpful and room was spotless.

  • Stayed December 2013, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Berenice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowell, ma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2013

This is the center of action in Boston. Historic, excellent service, and close to everything. Because it is older, some of the rooms are not as large as in newer hotels but that is compensated for by the location and quality of service. History? Ho Chi Minh worked in the bakery, Malcolm X worked as a bellman, and John Wilkes Booth stayed there and practice pistol shooting. We had a great time and hope you do too.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manitoba, Canada
Level Contributor
827 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 333 helpful votes
Reviewed 7 December 2013

Love the ambiance of this hotel, staying there for a second time in November 2013. Staff at the front door and front desk are on mission and very attentive. Check in staff are awesome. Our 10th floor room was beautiful, very retro in knowing the age and the history of this hotel, but comfortable and current with amenities and offerings. Quite pricey as are all hotels in the Federal district. Only concern in our most recent 4 day stay was the fire alarm that went off at 11:30 pm on the last night of our stay. After the second alarm went off we headed to the fire escape with dozens of other patrons in a rather chaotic and frankly terrifying descent down to the main floor. When we for to the main floor, we were advised that it was a false alarm and had to walk back up 10 flights of stairs to our room, as the elevators were still out. Needless to say the experience was a little unnerving. It would have been nice if the management had made some gesture to acknowledge the inconvenience as well as the fear that the experience caused patrons, but not one thing was done or said. Acknowledging the fear and inconvenience of that experience would really have been appreciated.

  • Stayed November 2013, travelled on business
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Helpful?
Thank Lynda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 December 2013

From the moment I stepped out of the taxi, I was treated like a queen at the Omni Parker House. The doormen, the check-in, the concierge, the room service delivery - every employee I encountered was cheerful, helpful, knowledgeable and just wonderful. The

That said...the rooms are seriously quirky and I am not sure the property would be a good fit for everybody. For more than $200/night, I stayed in a room that was so small, I had trouble unpacking my suitcase - not a problem for me as I was traveling alone, but with a partner this would be a bit awkward. Also my room (#759) had the ice machine on one wall and the elevator on the other - not the quietest setting. My window overlooked another window across the alley, so I just left the shades drawn the whole time. The bathroom was cleverly outfitted, though it was perhaps 25 square feet. The common areas are sumptuous and comfortable. Food was high quality.

In summary, if you need a convenient place where you can feel safe and well-cared for, but are not planning on spending a lot of time in your room, a great choice. If you are looking for modern, spacious luxury, go elsewhere.

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
Thank TexasTravelerAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Business Hotel in Boston
#33 Romantic Hotel in Boston
#33 Luxury Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
Reservation Options:
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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