We booked this hotel as a last minute type of thing, and we were happy with our decision. The hotel lobby is charming, and all the staff we came in contact with were very nice. The rooms are just like every other upscale Boston hotel, very small, old school feel, but clean. The bathroom was tiny but clean and updated. The bed was extremely comfortable. It is in a great area around state street, and in walking distance to fanuiel hall.
When we arrived we could not find the parking garage so we decided to valet. The next day when we went to retrieve our car the valet told us the car had a flat tire. Of course this annoyed us because the tire wasn't flat when we left it with the valet. Although this was an extremely annoying thing, it really was just bad luck. The valet got the manager we all went over to the garage and the manager in his suit actually tried to change the tire. He was unsuccessful so we had to wait for 3 hours for AAA, but the point is he really tried to fix the problem he didn't simply say 'well that's the risk you take parking valet'. He also comp'd the charge for valet ($40).
I would stay at the Omni again, good service, great location, and nice rooms.
- Official Description (provided by the hotel):
- Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more less
- Reservation Options:
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- Also Known As:
- Omni Hotel Boston
- Omni Boston
- Omni Parker House Boston
- Boston Omni