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“Nice city hotel”
Review of Omni Parker House

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Omni Parker House
Ranked #49 of 86 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Reviewed 16 January 2014

We booked this hotel as a last minute type of thing, and we were happy with our decision. The hotel lobby is charming, and all the staff we came in contact with were very nice. The rooms are just like every other upscale Boston hotel, very small, old school feel, but clean. The bathroom was tiny but clean and updated. The bed was extremely comfortable. It is in a great area around state street, and in walking distance to fanuiel hall.

When we arrived we could not find the parking garage so we decided to valet. The next day when we went to retrieve our car the valet told us the car had a flat tire. Of course this annoyed us because the tire wasn't flat when we left it with the valet. Although this was an extremely annoying thing, it really was just bad luck. The valet got the manager we all went over to the garage and the manager in his suit actually tried to change the tire. He was unsuccessful so we had to wait for 3 hours for AAA, but the point is he really tried to fix the problem he didn't simply say 'well that's the risk you take parking valet'. He also comp'd the charge for valet ($40).

I would stay at the Omni again, good service, great location, and nice rooms.

Room Tip: Upgrade to a bigger room.
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  • Stayed: January 2014, travelled as a couple
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Thank Kellie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,012 - 5,018 of 8,240 reviews

Reviewed 16 January 2014

As usual, my stay at the Parker House was as pleasant as it has been for the past 20 years. The staff is as friendly and knowledgeable as they can be. The upgrades to the rooms & amenities bring this Grand Old Hotel into the 21st century.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank FM333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

Recently stayed at the Omni Parker for a downtown business trip. Have stayed at other Omnis before and been very pleased. However this one is past its prime for sure. The lobby is spectacular and the staff extremely good and friendly but the corridors and rooms are on a par with a jaded Comfort Suites (sorry Comfort Suites), at least on the 4th floor where I was placed. Wallpaper peeling in the rooms, small shower, no bath, cracked tile etc. It was clean but well past its best. Would not stay here again until renovated, there are far better, far more up to date hotels at the same price and I can walk in the Omni, marvel at the lobby and then leave!

  • Stayed: January 2014, travelled on business
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Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 21 January 2014

As we've said before, the historic nature of our hotel is not for everyone. We appreciate this reviewer's business and hope that he will give us another try in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

I surprised my husband for his 50th birthday celebration. We stayed overnight at the Omni Parker House and went to see a musical. Entering into the hotel was so impressive - old world grand! The desk staff were very friendly and engaging. We had a king sized room which was decorated nicely, the bed was very comfortable and the room was very clean. The room had a great view of King's Chapel and the Old State House. The room was on the small side, but it is a hotel from the turn of the century, it felt it was just the right size. The hotel surprised us with a bottle of bubbly and two delicious Boston cream pies (the official Massachusetts dessert) and a 50th birthday card signed by all the staff. That was an amazing gesture and we were truly appreciative.
We ate dinner at the Parker's restaurant in the hotel. The wood paneling and ambience were very elegant. We were given the table where John F Kennedy proposed to Jackie! We were also given a little card to read about the incredible history of the hotel. For example, Malcolm X was a bus boy in the restaurant and Ho Chi Minh was a pastry chef in the kitchen! We had a pre-theatre dinner menu. The food was delicious. The famous Parker rolls were warm and yummy. We absolutely loved chatting with our waiter, Franchesco. We were taken very well care of and felt very special. It was only a 10 minute walk to the Boston Opera House from the hotel.
I would highly recommend the Parker House hotel and restaurant. It is important to support these historic hotels and preserve the beautiful workmanship of the buildings.

  • Stayed: January 2014, travelled as a couple
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2  Thank Georgiepd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 17 January 2014

We appreciated learning that your special occasion was a success and will be sure to inform our staff of your good experience. Many thanks!

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Reviewed 15 January 2014

staff is very friendly, hostel is in a great location on a historic area and rooms and very clean. i think the only down-point in the room size but the view from my room over quincy market made me not even think about that.

Room Tip: ask for a room with a window view.
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  • Stayed: November 2013, travelled solo
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1  Thank Thiago S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

I selected this hotel primarily because of its proximity to where I has a meeting. The price was also reasonable. Upon arrival, the staff was extremely helpful, and even arranged for a better room. The lobby is very charming and elegant. I knew that the rooms would be small from photos and other reviews, and they proved to be true. But it was perfect for the limited amount of time I spent in the room. One thing that initially concerned me was that I could very clearly hear the housekeeping staff cleaning the room next door. It proved not to be an issue because no one occupied that room when I was there. However, I could foresee how it might be annoying. The dining room was equally elegant, and provided a most enjoyable meal (good vegetarian options). All in all, a good experience.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank snr6253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

This hotel is in a word,...exquisite. It is top notch service in class. The lobby is just so elegant from the dark word moldings and fixtures, to the fresh flowers, to the carpet design, brass trim, lighting. Everyone was so friendly and helpful. Every employee's uniform was "just so". We had lunch at the Parker Bar and the bartender was so much fun to chat with. Room service was good. We opted for a Premier Suite which was 2 rooms with a sitting area in one, and a king bed in the other. The room was spacious and spotless...had a wonderful view of Government Center. One small note: there is no door between the sitting area and bedroom and the bathroom is located in the bedroom. This wasn't an issue for us since we weren't sharing the room with anyone. This is a lovely hotel and never disappoints!

  • Stayed: January 2014, travelled as a couple
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1  Thank Americangirl624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Address: 60 School St, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Romantic Hotel in Boston
#33 Business Hotel in Boston
#34 Green Hotel in Boston
#36 Luxury Hotel in Boston
Price Range: £92 - £414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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